AEG FEB32610ZM Handleiding

AEG
Merk
AEG
Model
FEB32610ZM
Type
Handleiding
USER
MANUAL
1/ *HEUXLNVDDQZLM]LQJ
$IZDVDXWRPDDW
(1 8VHU0DQXDO 
'LVKZDVKHU
)(%=0
,1+28'623*$9(
9(,/,*+(,'6,1)250$7,(
9(,/,*+(,'692256&+5,)7(1
352'8&7%(6&+5,-9,1*
%(',(1,1*63$1((/
352*5$00$ಬ6
,167(//,1*(1
9225+(7((567(*(%58,.
'$*(/,-.6*(%58,. 
$$1:,-=,1*(1(17,36
21'(5+28'(15(,1,*,1*
352%/((023/266,1*
7(&+1,6&+(,1)250$7,(
92253(5)(&7(5(68/7$7(1
%HGDQNWGDWXYRRUGLW$(*SURGXFWKHHIWJHNR]HQ'LWDSSDUDDWLVRQWZRUSHQRP
YHOHMDUHQXLWVWHNHQGWHSUHVWHUHQPHWLQQRYDWLHYHWHFKQRORJLHQGLHKHWOHYHQ
JHPDNNHOLMNHUKHOSHQPDNHQದIXQFWLHVGLHJHZRQHDSSDUDWHQZHOOLFKWQLHW
KHEEHQ1HHPHHQSDDUPLQXWHQGHWLMGRPKHWGRRUWHOH]HQ]RGDWXHURSWLPDDO
YDQNXQWSURILWHUHQ
*DQDDURQ]HZHEVLWHYRRU
$GYLHVRYHUJHEUXLNEURFKXUHVKHWRSORVVHQYDQSUREOHPHQRQGHUKRXGVHQ
UHSDUDWLHLQIRUPDWLH
ZZZDHJFRPVXSSRUW
5HJLVWUHHUXZSURGXFWYRRUHHQEHWHUHVHUYLFH
ZZZUHJLVWHUDHJFRP
.RRSDFFHVVRLUHVYHUEUXLNVDUWLNHOHQHQRULJLQHOHUHVHUYHRQGHUGHOHQYRRUXZ
DSSDUDDW
ZZZDHJFRPVKRS
./$17(16(59,&(
*HEUXLNDOWLMGRULJLQHOHRQGHUGHOHQ
$OVXFRQWDFWRSQHHPWPHWGHNODQWHQVHUYLFH]RUJGDWXGHYROJHQGHJHJHYHQV
ELMGHKDQGKHEW0RGHOSURGXFWQXPPHUVHULHQXPPHU
'HLQIRUPDWLHVWDDWRSKHWW\SHSODDWMH
:DDUVFKXZLQJ%HODQJULMNHYHLOLJKHLGVLQIRUPDWLH
$OJHPHQHLQIRUPDWLHHQWLSV
0LOLHXತLQIRUPDWLH
:LM]LJLQJHQYRRUEHKRXGHQ
 9(,/,*+(,'6,1)250$7,(
/HHV]RUJYXOGLJGHPHHJHOHYHUGHLQVWUXFWLHVYRRU
LQVWDOODWLHHQJHEUXLNYDQKHWDSSDUDDW'HIDEULNDQWLV
ZZZDHJFRP
QLHWYHUDQWZRRUGHOLMNYRRUYHUZRQGLQJHQRIVFKDGHGLH
YRRUWYORHLWXLWGHRQMXLVWHLQVWDOODWLHRIKHWRQMXLVWH
JHEUXLN%HZDDUGHLQVWUXFWLHVDOWLMGRSHHQYHLOLJH
WRHJDQNHOLMNHSOHNYRRUWRHNRPVWLJJHEUXLN
9HLOLJKHLGYDQNLQGHUHQHQNZHWVEDUH
PHQVHQ
ವ 'LWDSSDUDDWNDQZRUGHQJHEUXLNWGRRUNLQGHUHQYDQ
MDDUHQRXGHUHQGRRUPHQVHQPHWEHSHUNWH
OLFKDPHOLMNH]LQWXLJOLMNHRIYHUVWDQGHOLMNHYHUPRJHQVRI
HHQJHEUHNDDQHUYDULQJHQNHQQLVLQGLHQ]LMRQGHU
WRH]LFKWVWDDQRILQVWUXFWLHVKHEEHQJHNUHJHQRYHUKHW
YHLOLJJHEUXLNHQYDQKHWDSSDUDDWHQLQGLHQ]LMGH
HYHQWXHOHJHYDUHQEHJULMSHQ
ವ .LQGHUHQWXVVHQGHHQMDDURXGHQSHUVRQHQPHW
]ZDUHHQFRPSOH[HEHSHUNLQJHQGLHQHQDOWLMGXLWGH
EXXUWYDQKHWDSSDUDDWWHZRUGHQJHKRXGHQWHQ]LM]H
YRRUWGXUHQGRQGHUWRH]LFKWVWDDQ
ವ .LQGHUHQMRQJHUGDQMDDUGLHQHQPLWV]LM
YRRUWGXUHQGRQGHUWRH]LFKWVWDDQELMKHWDSSDUDDWXLW
GHEXXUWWHZRUGHQJHKRXGHQ
ವ /DDWNLQGHUHQQLHWPHWKHWDSSDUDDWVSHOHQ
ವ +RXGUHLQLJLQJVPLGGHOHQXLWGHEXXUWYDQNLQGHUHQ
ವ +RXGNLQGHUHQHQKXLVGLHUHQXLWGHEXXUWYDQKHW
DSSDUDDWDOVGHGHXURSHQLV
ವ .LQGHUHQPRJHQ]RQGHUWRH]LFKWJHHQUHLQLJLQJVHQ
RQGHUKRXGVZHUN]DDPKHGHQDDQKHWDSSDUDDW
XLWYRHUHQ
$OJHPHQHYHLOLJKHLG
ವ 'LWDSSDUDDWLVEHGRHOGYRRUJHEUXLNLQKXLVKRXGHOLMNH
HQVRRUWJHOLMNHWRHSDVVLQJHQ]RDOV
ದ ERHUGHULMHQSHUVRQHHOVNHXNHQVLQZLQNHOV
NDQWRUHQRIDQGHUHZHUNRPJHYLQJHQ
ದ GRRUJDVWHQLQKRWHOVPRWHOVEHGEUHDNIDVWVHQ
DQGHUHZRRQRPJHYLQJHQ
ವ 'HVSHFLILFDWLHYDQGLWDSSDUDDWQLHWZLM]LJHQ
1('(5/$1'6
ವ 'HZDWHUGUXNPLQLPDDOHQPD[LPDDOPRHWOLJJHQ
WXVVHQEDU03D
ವ 9ROJKHWPD[LPDOHDDQWDOSODDWVHQ
ವ $OVGHYRHGLQJVNDEHOEHVFKDGLJGLVPRHWGH
IDEULNDQWHHQHUNHQGHVHUYLFHYHUOHQHURIHHQ
JHNZDOLILFHHUGSHUVRRQGH]HYHUYDQJHQWHQHLQGH
JHYDDUOLMNHVLWXDWLHVWHYRRUNRPHQ
ವ /HJKHWEHVWHNLQGHEHVWHNODGHPHWGHVFKHUSH
UDQGHQQDDUEHQHGHQRIOHJ]HKRUL]RQWDDOLQGH
EHVWHNODGHPHWGHVFKHUSHUDQGHQQDDUEHQHGHQ
ವ /DDWRPRQJHOXNNHQWHYRRUNRPHQKHWDSSDUDDWQLHW
RQEHKHHUGDFKWHUPHWRSHQGHXU
ವ 6FKDNHOKHWDSSDUDDWXLWHQWUHNGHVWHNNHUXLWKHW
VWRSFRQWDFWYRRUGDWXRQGHUKRXGVKDQGHOLQJHQ
YHUULFKW
ವ *HEUXLNJHHQZDWHUVWUDOHQRQGHUGUXNHQRIVWRRPRP
KHWDSSDUDDWWHUHLQLJHQ
ವ $OVKHWDSSDUDDWLVYRRU]LHQYDQYHQWLODWLHRSHQLQJHQ
LQGHEDVLVPRJHQGH]HQLHWZRUGHQDIJHGHNWPHW
ELMYHHQYORHUNOHHG
ವ +HWDSSDUDDWPRHWPHWGHQLHXZHVODQJVHWZRUGHQ
DDQJHVORWHQRSHHQNUDDQ2XGHVODQJVHWVPRJHQ
QLHWRSQLHXZZRUGHQJHEUXLNW
9(,/,*+(,'692256&+5,)7(1
,QVWDOODWLH
:$$56&+8:,1*
$OOHHQHHQHUNHQGH
LQVWDOODWLHWHFKQLFXVPDJKHW
DSSDUDDWLQVWDOOHUHQ
ವ 9HUZLMGHUDOOHYHUSDNNLQJVPDWHULDOHQ
ವ ,QVWDOOHHUHQJHEUXLNJHHQEHVFKDGLJG
DSSDUDDW
ವ *HEUXLNKHWDSSDUDDWQLHWYRRUGDWX
KHWLQGHLQJHERXZGHVWUXFWXXU
LQVWDOOHHUWRPZLOOHYDQ
YHLOLJKHLGVUHGHQHQ
ವ 9ROJGHLQVWDOODWLHLQVWUXFWLHVGLH]LMQ
PHHJHOHYHUGPHWKHWDSSDUDDW
ವ 3DVDOWLMGRSELMYHUSODDWVLQJYDQKHW
DSSDUDDWZDQWKHWLV]ZDDU*HEUXLN
DOWLMGYHLOLJKHLGVKDQGVFKRHQHQHQ
JHVORWHQVFKRHLVHO
ವ ,QVWDOOHHURIJHEUXLNKHWDSSDUDDWQLHW
RSHHQSOHNZDDUGHWHPSHUDWXXU
RQGHUGHr&NRPW
ವ ,QVWDOOHHUKHWDSSDUDDWRSHHQYHLOLJH
HQJHVFKLNWHSODDWVGLHDDQDOOH
LQVWDOODWLHHLVHQYROGRHW
www.youtube.com/electrolux
www.youtube.com/aeg
How to install your AEG
Semi Integrated Dishwasher
ZZZDHJFRP
(OHNWULVFKHDDQVOXLWLQJ
:$$56&+8:,1*
*HYDDUYRRUEUDQGHQ
HOHNWULVFKHVFKRNNHQ
ವ 'LWDSSDUDDWPRHWZRUGHQ
DDQJHVORWHQRSHHQJHDDUG
VWRSFRQWDFW
ವ =RUJHUYRRUGDWGHSDUDPHWHUVRSKHW
YHUPRJHQVSODDWMHRYHUHHQNRPHQPHW
HOHNWULVFKHYHUPRJHQYDQGH
QHWVWURRP
ವ *HEUXLNDOWLMGHHQMXLVWJH±QVWDOOHHUG
VFKRNEHVWHQGLJVWRSFRQWDFW
ವ *HEUXLNJHHQDGDSWHUVPHWPHHUGHUH
VWHNNHUVHQYHUOHQJNDEHOV
ವ =RUJGDWXGHQHWVWHNNHUHQKHW
QHWVQRHUQLHWEHVFKDGLJW,QGLHQGH
YRHGLQJVNDEHOPRHWZRUGHQ
YHUYDQJHQGDQPRHWGLWJHEHXUHQ
GRRURQ]H.ODQWHQVHUYLFH
ವ 6WHHNGHVWHNNHUSDVLQKHW
VWRSFRQWDFWDOVGHLQVWDOODWLHLV
YROWRRLG=RUJHUYRRUGDWKHWQHWVQRHU
QDLQVWDOODWLHEHUHLNEDDULV
ವ 7UHNQLHWDDQKHWQHWVQRHURPKHW
DSSDUDDWORVWHNRSSHOHQ7UHNDOWLMG
DDQGHVWHNNHU
ವ 'LWDSSDUDDWLVYRRU]LHQYDQHHQ$
VWHNNHU$OVGH]HNHULQJYDQGH
VWHNNHUYHUYDQJHQPRHWZRUGHQ
PRHWHHQ$67$%6]HNHULQJ
YDQDPSªUHZRUGHQJHEUXLNW
XLWVOXLWHQG9.HQ,HUODQG
:DWHUDDQVOXLWLQJ
ವ %HVFKDGLJGHZDWHUVODQJHQQLHW
ವ ,QGLHQEXL]HQODQJQLHW]LMQJHEUXLNW
HUUHSDUDWLHVKHEEHQSODDWVJHYRQGHQ
RIHUQLHXZHDSSDUDWHQ]LMQJHSODDWVW
ZDWHUPHWHUVHQ]PRHWXYRRUGDW
GHQLHXZHEXL]HQZRUGHQ
DDQJHVORWHQKHWZDWHUODWHQVWURPHQ
WRWKHWVFKRRQHQKHOGHULV
ವ =RUJHUYRRUGDWHUJHHQ]LFKWEDUH
ZDWHUOHNNHQ]LMQWLMGHQVHQQDKHW
HHUVWHJHEUXLNYDQKHWDSSDUDDW
ವ 'HZDWHUWRHYRHUVODQJKHHIWHHQ
YHLOLJKHLGVYHQWLHOHQHHQRPKXOVHO
PHWHHQKRRIGNDEHODDQGH
ELQQHQNDQW
:$$56&+8:,1*
*HYDDUOLMNHVSDQQLQJ
ವ $OVGHZDWHUWRHYRHUVODQJEHVFKDGLJG
LVVOXLWGDQRQPLGGHOOLMNGH
ZDWHUNUDDQHQKDDOGHVWHNNHUXLWKHW
VWRSFRQWDFW1HHPFRQWDFWRSPHWGH
VHUYLFHDIGHOLQJRPGH
ZDWHUWRHYRHUVODQJWHYHUYDQJHQ
*HEUXLN
ವ 3ODDWVJHHQRQWYODPEDUHSURGXFWHQRI
LWHPVGLHYRFKWLJ]LMQGRRU
RQWYODPEDUHSURGXFWHQLQELMRIRS
KHWDSSDUDDW
ವ 9DDWZDVPLGGHOLVJHYDDUOLMN9ROJGH
YHLOLJKHLGVLQVWUXFWLHVRSGH
YHUSDNNLQJYDQKHWZDVPLGGHORS
ವ 6SHHOQLHWPHWKHWZDWHUYDQKHW
DSSDUDDWHQGULQNKHWQLHWRS
ವ 9HUZLMGHUGHERUGHQSDVXLWKHW
DSSDUDDWDOVKHWSURJUDPPDLV
YROWRRLG(UNDQZDWZDVPLGGHORSGH
YDDWDFKWHUEOLMYHQ
ವ %HZDDUJHHQYRRUZHUSHQHQRHIHQ
JHHQGUXNXLWRSGHRSHQGHXUYDQKHW
DSSDUDDW
ವ +HWDSSDUDDWNDQKHWHVWRRPODWHQ
RQWVQDSSHQDOVXGHGHXURSHQWWHUZLMO
HUHHQSURJUDPPDZRUGWXLWJHYRHUG
%LQQHQYHUOLFKWLQJ
:$$56&+8:,1*
*HYDDUYRRUOHWVHO
ವ 0HWEHWUHNNLQJWRWGHODPSHQLQGLW
SURGXFWHQUHVHUYHODPSHQGLH
DI]RQGHUOLMNZRUGHQYHUNRFKW'H]H
ODPSHQ]LMQEHGRHOGRPEHVWDQGWH
]LMQWHJHQH[WUHPHI\VLHNH
RPVWDQGLJKHGHQLQKXLVKRXGHOLMNH
DSSDUDWHQ]RDOVWHPSHUDWXXU
WULOOLQJHQYRFKWLJKHLGRI]LMQEHGRHOG
RPLQIRUPDWLHWHJHYHQRYHUGH
1('(5/$1'6
RSHUDWLRQHOHVWDWXVYDQKHWDSSDUDDW
=H]LMQQLHWEHGRHOGYRRUJHEUXLNLQ
DQGHUHWRHSDVVLQJHQHQ]LMQQLHW
JHVFKLNWYRRUYHUOLFKWLQJLQ
KXLVKRXGHOLMNHUXLPWHQ
ವ 1HHPFRQWDFWRSPHWKHWVHUYLFH
FHQWUXPRPGHELQQHQYHUOLFKWLQJWH
YHUYDQJHQ
6HUYLFH
ವ 1HHPFRQWDFWRSPHWGHHUNHQGH
VHUYLFHGLHQVWYRRUUHSDUDWLHYDQKHW
DSSDUDDW*HEUXLNXLWVOXLWHQGRULJLQHOH
UHVHUYHRQGHUGHOHQ
ವ +RXGHUUHNHQLQJPHHGDW
]HOIUHSDUDWLHRIQLHWSURIHVVLRQHOH
UHSDUDWLHJHYROJHQNDQKHEEHQYRRU
GHYHLOLJKHLGHQGHJDUDQWLHNDQGRHQ
YHUYDOOHQ
ವ 'HYROJHQGHUHVHUYHRQGHUGHOHQ]LMQ
EHVFKLNEDDUJHGXUHQGHMDDUQDGDW
KHWPRGHOLVVWRSJH]HWPRWRU
FLUFXODWLHHQDIYRHUSRPS
YHUZDUPLQJVWRHVWHOOHQHQ
YHUZDUPLQJVHOHPHQWHQLQFOXVLHI
ZDUPWHSRPSHQOHLGLQJHQHQ
DDQYHUZDQWHDSSDUDWXXUZDDURQGHU
VODQJHQNOHSSHQILOWHUVHQ
DTXDVWRSVVWUXFWXUHOHHQLQWHUQH
RQGHUGHOHQPHWEHWUHNNLQJWRW
GHXUFRQVWUXFWLHVSULQWSODWHQ
HOHNWURQLVFKHGLVSOD\V
GUXNVFKDNHODDUVWKHUPRVWDWHQHQ
VHQVRUHQVRIWZDUHHQILUPZDUH
LQFOXVLHIUHVHWVRIWZDUH+RXGHU
UHNHQLQJPHHGDWVRPPLJHYDQGH]H
UHVHUYHRQGHUGHOHQDOOHHQEHVFKLNEDDU
]LMQYRRUSURIHVVLRQHOHUHSDUDWHXUVHQ
GDWQLHWDOOHUHVHUYHRQGHUGHOHQ
UHOHYDQW]LMQYRRUDOOHPRGHOOHQ
ವ 'HYROJHQGHUHVHUYHRQGHUGHOHQ
]XOOHQEHVFKLNEDDU]LMQJHGXUHQGH
MDDUQDGDWKHWPRGHOLVVWRSJH]HW
GHXUVFKDUQLHUHQHQDIGLFKWLQJHQ
DQGHUHDIGLFKWLQJHQVSXLWDUPHQ
DIYRHUILOWHUVELQQHQUHNNHQHQSODVWLF
UDQGDSSDUDWXXU]RDOVPDQGHQHQ
GHNVHOV
9HUZLMGHULQJ
:$$56&+8:,1*
*HYDDUYRRUOHWVHORI
YHUVWLNNLQJ
ವ +DDOGHVWHNNHUXLWKHWVWRSFRQWDFW
ವ 6QLMKHWQHWVQRHUYDQKHWDSSDUDDWDI
HQJRRLGLWZHJ
ವ 9HUZLMGHUGHGHXUJUHHSRPWH
YRRUNRPHQGDWNLQGHUHQHQ
KXLVGLHUHQRSJHVORWHQUDNHQLQKHW
DSSDUDDW
352'8&7%(6&+5,-9,1*
'HDIEHHOGLQJHQKLHURQGHU
JHYHQDOOHHQHHQDOJHPHHQ
SURGXFWRYHU]LFKW5DDGSOHHJ
YRRUPHHUJHGHWDLOOHHUGH
LQIRUPDWLHDQGHUH
KRRIGVWXNNHQHQRI
GRFXPHQWHQGLHELMKHW
DSSDUDDW]LMQPHHJHOHYHUG
ZZZDHJFRP
4
3
7
9
8
10
56
11
1
2
%RYHQVWHVSURHLDUP
2QGHUVWHVSURHLDUP
)LOWHUV
7\SHSODDWMH
=RXWUHVHUYRLU
9HQWLODWLH
*ODQVPLGGHOGRVHHUEDNMH
9DDWZDVPLGGHOGRVHHUEDNMH
%HVWHNNRUI

2QGHUVWHNRUI

%RYHQVWHNRUI
%(',(1,1*63$1((/
1 2
4
56
3
1('(5/$1'6
&RQWUROHODPSMH$DQXLW
3URJUDPPDZLM]HU
&RQWUROHODPSMHV
7RHWVVWDUWXLWVWHO
6WDUWNQRS
3URJUDPPDNQRS
,QGLFDWLHODPSMHV
,QGLFDWLH഻
ODPSMH
%HVFKULMYLQJ
,QGLFDWLHODPSMHGURRJIDVH'LWLVDDQZDQQHHUXHHQSURJUDPPDVHOHFಣ
WHHUWPHWGHGURRJIDVH+HWJDDWNQLSSHUHQZDQQHHUGHGURRJIDVHORRSW
,QGLFDWLHODPSMH]RXW'LWLVDDQDOVKHW]RXWUHVHUYRLUELMJHYXOGGLHQWWHZRUಣ
GHQ+HWLVDOWLMGXLWDOVKHWSURJUDPPDLQZHUNLQJLV
,QGLFDWLHODPSMHJODQVVSRHOPLGGHO'LWLVDDQDOVKHWJODQVVSRHOPLGGHOGRಣ
VHHUEDNMHELMJHYXOGGLHQWWHZRUGHQ+HWLVDOWLMGXLWDOVKHWSURJUDPPDLQ
ZHUNLQJLV
,QGLFDWLHODPSMHYDQZDVIDVH'LWLVDDQZDQQHHUGHZDVIDVHHQGHVSRHOಣ
IDVHVLQZHUNLQJ]LMQ
,QVWHOOLQJHQHQDODUPLQGLFDWLHODPSMH'LWJDDWDDQDOVXGHLQVWHOOLQJHQPRಣ
GXVRSHQWRIDOVHUHHQVWRULQJLQKHWDSSDUDDWRSWUHHGW
 352*5$00$ൄ6
'HYROJRUGHYDQGHSURJUDPPDvVLQGHWDEHOJHYHQPRJHOLMNKXQYROJRUGHRSKHW
EHGLHQLQJVSDQHHOQLHWZHHU
3URJUDPPD 7\SHODGLQJ 0DWHYDQYHUYXL഻
OLQJ
3URJUDPPDIDVHQ

ವ 9DDWZHUN
ವ %HVWHN
ವ 3RWWHQ
ವ 3DQQHQ
ವ 1RUPDDO
ವ /LFKWDDQJHಣ
NRHNW
ವ 9RRUVSRHOHQ
ವ :DVVHQr&
ವ 7XVVHQWLMGVHVSRHOLQJ
ವ /DDWVWHVSRHOLQJr&
ವ 'URJHQ
ವ $LU'U\
ವ 9DDWZHUN
ವ %HVWHN
ವ 3RWWHQ
ವ 3DQQHQ
ವ 1RUPDDOWRW
]ZDDU
ವ DDQJHNRHNW
ವ 9RRUVSRHOHQ
ವ :DVVHQr&
ವ 7XVVHQWLMGVHVSRHOLQJ
ವ /DDWVWHVSRHOLQJr&
ವ 'URJHQ
ವ $LU'U\
ವ 9DDWZHUN
ವ %HVWHN
ವ 3RWWHQ
ವ 3DQQHQ
ವ 1RUPDDO
ವ /LFKWDDQJHಣ
NRHNW
ವ :DVVHQr&
ವ 7XVVHQWLMGVHVSRHOLQJ
ವ /DDWVWHVSRHOLQJr&
ವ 'URJHQ
ವ $LU'U\
ZZZDHJFRP
3URJUDPPD 7\SHODGLQJ 0DWHYDQYHUYXL഻
OLQJ
3URJUDPPDIDVHQ

ವ $OOHVRRUWHQ
YDDW
ವ $OOHYXLOJUDGHQ ವ 9RRUVSRHOHQ

'LWSURJUDPPDKHHIWKHWPHHVWHIILFLQWHZDWHUHQHQHUJLHYHUEUXLNYRRUQRUPDDOYHUYXLOGVHUYLHVJRHG
HQEHVWHN'LWLVKHWVWDQGDDUGSURJUDPPDYRRUWHVWLQVWLWXWHQ'LWSURJUDPPDZRUGWJHEUXLNWYRRUGHEHಣ
RRUGHOLQJYDQGHQDOHYLQJYDQ9HURUGHQLQJ(8YDQGH&RPPLVVLHLQ]DNHHFRORJLVFKRQWಣ
ZHUS

0HWGLWSURJUDPPDNXQWXYRHGVHOUHVWHQVQHOYDQGHYDDWDIVSRHOHQRP]RJHXUYRUPLQJLQKHWDSSDಣ
UDDWWHYRRUNRPHQ*HEUXLNJHHQYDDWZDVPLGGHOELMGLWSURJUDPPD
9HUEUXLNVZDDUGHQ
3URJUDPPD


:DWHU
O
(QHUJLH
N:K
'XXU
PLQ












  
  
  

'HGUXNHQWHPSHUDWXXUYDQKHWZDWHUGHYDULDWLHVLQVWURRPWRHYRHUGHRSWLHVGHKRHYHHOKHLGYDDW
HQPDWHYDQYHUYXLOLQJNXQQHQGHYHUEUXLNVZDDUGHQYHUDQGHUHQ

'HZDDUGHQYDQGHSURJUDPPDಬVEHKDOYHYRRU(&2]LMQVOHFKWVHHQLQGLFDWLH

&RQIRUPYHURUGHQLQJ

&RQIRUPYHURUGHQLQJ
$DQZLM]LQJHQYRRUWHVWLQVWLWXWHQ
2PGHQRGLJHLQIRUPDWLHWHRQWYDQJHQRYHUKHWXLWYRHUHQYDQSUHVWDWLHWHVWHQELMY
YROJHQV(1VWXXUWXHHQHPDLOQDDU
LQIRWHVW#GLVKZDVKHUSURGXFWLRQFRP
9HUPHOGLQXZYHU]RHNGHSURGXFWQXPPHUFRGH31&GDWXRSKHWW\SHSODDWMH
DDQWUHIW
5DDGSOHHJYRRUDQGHUHYUDJHQEHWUHIIHQGHXZYDDWZDVPDFKLQHKHWVHUYLFHERHNMHGDW
PHWXZDSSDUDDWLVPHHJHOHYHUG
,167(//,1*(1
3URJUDPPDNHX]HPRGXV
HQJHEUXLNHUVPRGXV
$OVKHWDSSDUDDWLQGH
SURJUDPPDNHX]HPRGXVVWDDWNDQHHQ
SURJUDPPDZRUGHQLQJHVWHOGHQGH
JHEUXLNHUVPRGXVZRUGHQLQJHYRHUG
,QVWHOOLQJHQEHVFKLNEDDULQGH
JHEUXLNHUVPRGXV
ವ +HWQLYHDXYDQGHZDWHUYHU]DFKWHU
DIJHVWHPGRSGHZDWHUKDUGKHLG
ವ 'HDFWLYHULQJRIGHDFWLYHULQJYDQGH
DDQGXLGLQJOHHJJODQVPLGGHOUHVHUYRLU
ವ 'HDFWLYHULQJRIGHDFWLYHULQJYDQGH
$LU'U\
1('(5/$1'6
+HWDSSDUDDWVODDWGHLQVWHOOLQJHQRS
GXVXKRHIWGH]HQLHWYRRULHGHUH
F\FOXVWHFRQILJXUHUHQ
'HSURJUDPPDNHX]HPRGXV
LQVWHOOHQ
+HWDSSDUDDWVWDDWLQGH
SURJUDPPDNHX]HPRGXVDOVKHW
LQGLFDWLHODPSMHDDQXLWJDDWEUDQGHQHQ
KHW
ODPSMHJDDWNQLSSHUHQ
1DGHDFWLYHULQJEHYLQGWKHWDSSDUDDW
]LFKVWDQGDDUGLQGH
SURJUDPPDNHX]HPRGXV$OVGLWQLHW]R
LVVWHOWXGHSURJUDPPDNHX]HPRGXVDOV
YROJWLQ
+RXG
LQJHGUXNWWRWKHWDSSDUDDWLQGH
SURJUDPPDNHX]HPRGXVVWDDW
'HZDWHURQWKDUGHU
'HZDWHURQWKDUGHUYHUZLMGHUWPLQHUDOHQ
YDQGHZDWHUWRHYRHUGLHHHQQDGHOLJH
LQYORHGKHEEHQRSGHZDVUHVXOWDWHQHQ
KHWDSSDUDDW
+RHKRJHUKHWJHKDOWHYDQGH]H
PLQHUDOHQGHVWHKDUGHULVKHWZDWHU'H
ZDWHUKDUGKHLGZRUGWJHPHWHQLQGH
YROJHQGHJHOLMNZDDUGLJHVFKDOHQ
'HZDWHURQWKDUGHUPRHWZRUGHQ
DIJHVWHOGRSGHKDUGKHLGYDQKHWZDWHU
LQXZZRRQSODDWV8ZZDWHUOHLGLQJEHGULMI
NDQXLQIRUPHUHQRYHUGHKDUGKHLGYDQ
KHWZDWHULQXZZRRQSODDWV+HWLV
EHODQJULMNRPKHWFRUUHFWHQLYHDXYRRU
GHZDWHURQWKDUGHULQWHVWHOOHQYRRU
JRHGHZDVUHVXOWDWHQ
:DWHUKDUGKHLG
'XLWVHKDUG഻
KHLGrG+
)UDQVHKDUG഻
KHLGrI+
PPROO &ODUNH
KDUGKHLG
:DWHURQWKDUGLQJV഻
QLYHDX
    
   
   
   
   
   


   
   
   
   



)DEULHNVLQVWHOOLQJ

*HEUXLNJHHQ]RXWRSGLWQLYHDX
6WHORQJHDFKWKHWJHEUXLNWHVRRUW
ZDVPLGGHOKHWMXLVWH
ZDWHUKDUGKHLGQLYHDXLQRPGH
ELMYXOLQGLFDWRUYRRU]RXWJHDFWLYHHUG
WHKRXGHQ
0XOWLYDDWZDVWDEOHWWHQGLH
]RXWEHYDWWHQ]LMQQLHW
HIIHFWLHIJHQRHJDOV
ZDWHURQWKDUGHU
5HJHQHUDWLHSURFHV
9RRUGHMXLVWHZHUNLQJYDQGH
ZDWHURQWKDUGHUPRHWGHKDUVYDQGH
RQWKDUGHUUHJHOPDWLJZRUGHQ
JHUHJHQHUHHUG'LWSURFHVLVDXWRPDWLVFK
HQPDDNWGHHOXLWYDQGHQRUPDOH
YDDWZDVPDFKLQHZHUNLQJ
:DQQHHUGHYRRUJHVFKUHYHQ
KRHYHHOKHLGZDWHU]LHZDDUGHQLQGH
ZZZDHJFRP
WDEHOLVJHEUXLNWVLQGVKHWYRULJH
UHJHQHUDWLHSURFHVZRUGWHHQQLHXZ
UHJHQHUDWLHSURFHVJHVWDUWWXVVHQGH
ODDWVWHVSRHOLQJHQKHWHLQGHYDQKHW
SURJUDPPD
:DWHURQWKDUGLQJV഻
QLYHDX
+RHYHHOKHLGZDWHU
O










,QKHWJHYDOYDQGHKRJH
ZDWHURQWKDUGHUVLQVWHOOLQJNDQGLWRRNLQ
KHWPLGGHQYDQKHWSURJUDPPD
JHEHXUHQYµµUKHWVSRHOHQWZHHPDDO
WLMGHQVHHQSURJUDPPD'HVWDUWYDQGH
UHJHQHUDWLHKHHIWJHHQLQYORHGRSGH
F\FOXVGXXUWHQ]LMGH]HSODDWVYLQGWLQKHW
PLGGHQYDQHHQSURJUDPPDRIDDQKHW
HLQGHYDQHHQSURJUDPPDPHWHHQNRUWH
GURRJIDVH,QGDWJHYDOYHUOHQJWGH
UHJHQHUDWLHGHWRWDOHGXXUYDQHHQ
SURJUDPPDPHWQRJHHQVPLQXWHQ
9HUYROJHQVNDQKHWVSRHOHQYDQGH
ZDWHURQWKDUGHUZDWPLQXWHQGXXUW
EHJLQQHQLQGH]HOIGHF\FOXVRIDDQKHW
EHJLQYDQKHWYROJHQGHSURJUDPPD
'H]HDFWLYLWHLWYHUKRRJWKHWWRWDOH
ZDWHUYHUEUXLNYDQHHQSURJUDPPDPHW
OLWHUHQKHWWRWDOHHQHUJLHYHUEUXLNYDQ
HHQSURJUDPPDPHW:K+HWVSRHOHQ
YDQGHZDWHURQWKDUGHUHLQGLJWPHWHHQ
YROOHGLJHDIYRHU
(ONHXLWJHYRHUGHZDWHURQWKDUGHUVSRHOLQJ
PRJHOLMNPHHUGDQ««QLQGH]HOIGH
F\FOXVNDQGHSURJUDPPDGXXUPHWQRJ
HHQVPLQXWHQYHUOHQJHQZDQQHHUGH]H
RSHQLJPRPHQWDDQKHWEHJLQRILQKHW
PLGGHQYDQHHQSURJUDPPDSODDWVYLQGW
$OOHLQGH]HSDUDJUDDI
JHQRHPGHYHUEUXLNVZDDUGHQ
ZRUGHQEHSDDOGYROJHQVGH
KXLGLJHJHOGHQGHQRUPLQ
ODERUDWRULXPRPVWDQGLJKHGHQ
PHWZDWHUKDUGKHLG
PPROOYROJHQVGH
YHURUGHQLQJ
ZDWHURQWKDUGHUQLYHDX
'HGUXNHQGHWHPSHUDWXXU
YDQKHWZDWHUHQGHYDULDWLHV
YDQGHQHWYRHGLQJNXQQHQ
GHZDDUGHQYHUDQGHUHQ
+HWZDWHURQWKDUGHUQLYHDX
LQVWHOOHQ
+HWDSSDUDDWPRHWLQGH
SURJUDPPDNHX]HPRGXVVWDDQ
=RUJHUYRRUGDWGHSURJUDPPDDDQZLM]HU
RSGHNQRSRSGHDDQXLWVWDQGVWDDW
 +RXGRPQDDUGHJHEUXLNHUVPRGXV
WHJDDQ
LQJHGUXNW'UDDL
WHJHOLMNHUWLMGGH
SURJUDPPDVFKDNHODDUOLQNVRP
WRWGDWGHSURJUDPPDDDQZLM]HUKHW
HHUVWHSURJUDPPDDDQGXLGW/DDW
ORVDOVGHLQGLFDWLHODPSMHV HQ
DDQXLWJDDQNQLSSHUHQ
+HWPHWWXVVHQSR]HQNQLSSHUHQYDQ
GXLGWRSGHKXLGLJHLQVWHOOLQJELMY
NQLSSHULQJHQSDX]HNQLSSHULQJHQ
QLYHDX
 'UXNKHUKDDOGHOLMNRS
RPGH
LQVWHOOLQJWHZLM]LJHQ%LMLHGHUHGUXN
RS
JDDWKHWQLYHDXQXPPHU
RPKRRJ$OVXQLYHDXEHUHLNW
EHJLQWKHWWHOOHQZDDUYDQDIQLYHDX
 'UDDLRPGHLQVWHOOLQJWHEHYHVWLJHQ
GHSURJUDPPDVFKDNHODDUWRWGDWGH
SURJUDPPDDDQZLM]HUZHHURSGH
DDQXLWVWDQGVWDDW
'HDDQGXLGLQJYDQOHHJ
JODQVPLGGHOUHVHUYRLU
0HWJODQVPLGGHOZRUGWKHWVHUYLHVJRHG
]RQGHUYOHNNHQRIVWUHSHQJHGURRJG+HW
ZRUGWDXWRPDWLVFKYULMJHJHYHQWLMGHQVGH
ZDUPHVSRHOIDVH
1('(5/$1'6 
$OVKHWJODQVPLGGHOUHVHUYRLUOHHJLVJDDW
GHJODQVPLGGHOLQGLFDWRUEUDQGHQRPDDQ
WHJHYHQGDWXJODQVPLGGHOPRHW
ELMYXOOHQ$OVXWHYUHGHQEHQWPHWGH
GURRJUHVXOWDWHQELMKHWJHEUXLNYDQDOOHHQ
PXOWLWDEOHWWHQNXQWXGHDDQGXLGLQJYRRU
KHWELMYXOOHQYDQJODQVPLGGHO
GHDFWLYHUHQ9RRUGHEHVWH
GURRJSUHVWDWLHVGLHQWXHFKWHUDOWLMG
JODQVPLGGHOWHJHEUXLNHQ
6FKDNHOGHDDQGXLGLQJLQRPGH
JODQVPLGGHOLQGLFDWRUDFWLHIWHKRXGHQDOV
XVWDQGDDUGZDVPLGGHORIPXOWLWDEOHWWHQ
]RQGHUJODQVPLGGHOEHYDW
+HWXLWVFKDNHOHQYDQGH
PHOGLQJYDQHHQOHHJ
JODQVPLGGHOGRVHHUEDNMH
+HWDSSDUDDWPRHWLQGH
SURJUDPPDNHX]HPRGXVVWDDQ
=RUJHUYRRUGDWGHSURJUDPPDDDQZLM]HU
RSGHNQRSRSGHDDQXLWVWDQGVWDDW
 +RXGRPQDDUGHJHEUXLNHUVPRGXV
WHJDDQ
LQJHGUXNW'UDDL
WHJHOLMNHUWLMGGH
SURJUDPPDVFKDNHODDUOLQNVRP
WRWGDWGHSURJUDPPDDDQZLM]HUKHW
HHUVWHSURJUDPPDDDQGXLGW/DDW
ORVDOVGHLQGLFDWLHODPSMHV HQ
DDQXLWJDDQNQLSSHUHQ
 'UDDLGHNQRSOLQNVRPWRWGDWGH
SURJUDPPDDDQZLM]HUKHWWZHHGH
SURJUDPPDDDQGXLGW
+HWLQGLFDWLHODPSMH
JHHIWGHKXLGLJH
LQVWHOOLQJDDQ
ವ
LVDDQ GHPHOGLQJYDQOHHJ
JODQVPLGGHOGRVHHUEDNMHLV
LQJHVFKDNHOG
ವ
LVXLW GHPHOGLQJYDQOHHJ
JODQVPLGGHOGRVHHUEDNMHLV
XLWJHVFKDNHOG
 'UXNRS
RPGHLQVWHOOLQJWH
ZLM]LJHQ
 'UDDLRPGHLQVWHOOLQJWHEHYHVWLJHQ
GHSURJUDPPDVFKDNHODDUWRWGDWGH
SURJUDPPDDDQZLM]HUZHHURSGH
DDQXLWVWDQGVWDDW
$LU'U\
$LU'U\ELHGWJRHGHGURRJUHVXOWDWHQPHW
PLQGHUHQHUJLHYHUEUXLN7LMGHQVGH
GURRJIDVHRSHQWGHGHXUYDQKHW
DSSDUDDWDXWRPDWLVFKHQEOLMIWGH]HRS
HHQNLHUVWDDQ
$LU'U\ZRUGWELMDOOHSURJUDPPDV
DXWRPDWLVFKJHDFWLYHHUGEHKDOYHELM
LQGLHQYDQWRHSDVVLQJ
'HGXXUYDQGHGURRJIDVHHQGH
RSHQLQJVWLMGYDQGHGHXUYDULUHQ
DIKDQNHOLMNYDQKHWJHVHOHFWHHUGH
SURJUDPPDHQGHRSWLHV
/(723
3UREHHUGHGHXUYDQKHW
DSSDUDDWQLHWELQQHQ
PLQXWHQQDDXWRPDWLVFK
RSHQHQWHVOXLWHQ'LWNDQ
KHWDSSDUDDWEHVFKDGLJHQ
$OVKLHUQDGHGHXU
JHGXUHQGHWHQPLQVWH
PLQXWHQZRUGWJHVORWHQ
HLQGLJWKHWGUDDLHQGH
SURJUDPPD
/(723
$OVNLQGHUHQWRHJDQJWRWKHW
DSSDUDDWKHEEHQDGYLVHUHQ
ZH$LU'U\RPWHGHDFWLYHUHQ
+HWDXWRPDWLVFKRSHQHQYDQ
GHGHXUNDQHHQJHYDDU
YRUPHQ
+HWGHDFWLYHUHQYDQ$LU'U\
+HWDSSDUDDWPRHWLQGH
SURJUDPPDNHX]HPRGXVVWDDQ
=RUJHUYRRUGDWGHSURJUDPPDDDQZLM]HU
RSGHNQRSRSGHDDQXLWVWDQGVWDDW
ZZZDHJFRP
 +RXGRPQDDUGHJHEUXLNHUVPRGXV
WHJDDQ
LQJHGUXNW'UDDL
WHJHOLMNHUWLMGGH
SURJUDPPDVFKDNHODDUOLQNVRP
WRWGDWGHSURJUDPPDDDQZLM]HUKHW
HHUVWHSURJUDPPDDDQGXLGW/DDW
ORVDOVGHLQGLFDWLHODPSMHV HQ
DDQXLWJDDQNQLSSHUHQ
 'UDDLGHNQRSOLQNVRPWRWGDWGH
SURJUDPPDDDQZLM]HUKHWGHUGH
SURJUDPPDDDQGXLGW
+HWLQGLFDWLHODPSMH
JHHIWGHKXLGLJH
LQVWHOOLQJDDQ
ವ
LVDDQ $LU'U\LV
JHDFWLYHHUG
ವ
LVXLW $LU'U\LV
JHGHDFWLYHHUG
 'UXNRS
RPGHLQVWHOOLQJWH
ZLM]LJHQ
 'UDDLRPGHLQVWHOOLQJWHEHYHVWLJHQ
GHSURJUDPPDVFKDNHODDUWRWGDWGH
SURJUDPPDDDQZLM]HUZHHURSGH
DDQXLWVWDQGVWDDW
9225+(7((567(*(%58,.
 &RQWUROHHURIKHWLQJHVWHOGHVWDQG
YDQGHZDWHURQWKDUGHUMXLVWLVYRRU
GHZDWHUKDUGKHLGLQXZRPJHYLQJ
,QGLHQQLHWVWHOGDQGHVWDQGYDQ
GHZDWHURQWKDUGHUMXLVWLQ
 9XOKHW]RXWUHVHUYRLU
 9XOKHW
JODQVVSRHOPLGGHOGRVHHUEDNMH
 'UDDLGHZDWHUNUDDQRSHQ
 6WDUWHHQSURJUDPPDRPUHVWHQWH
YHUZLMGHUHQGLHPLVVFKLHQQRJLQKHW
DSSDUDDW]LMQDFKWHUJHEOHYHQ
*HEUXLNJHHQDIZDVPLGGHOHQSODDWV
JHHQYDDWLQGHNRUYHQ
1DKHWVWDUWHQYDQKHWSURJUDPPDODDGW
KHWDSSDUDDWGHKDUVLQGH
ZDWHUYHU]DFKWHUPD[LPDDOPLQXWHQRS
'HZDVIDVHVWDUWSDVQDGDWGH]H
SURFHGXUHYROWRRLGLV'HSURFHGXUH
ZRUGWUHJHOPDWLJKHUKDDOG
+HW]RXWUHVHUYRLU
/(723
*HEUXLNXLWVOXLWHQGJURI]RXW
GDWYRRUYDDWZDVVHUVLV
JHPDDNW)LMQ]RXWYHUKRRJW
KHWULVLFRRSFRUURVLH
+HW]RXWZRUGWJHEUXLNWRPGHKDUVLQGH
ZDWHURQWKDUGHUWHKHUODGHQHQYRRU
JRHGHZDVUHVXOWDWHQYRRUGDJHOLMNV
JHEUXLN
+HW]RXWUHVHUYRLUYXOOHQ
 'UDDLGHGRSOLQNVRPRPKHW
]RXWUHVHUYRLUWHRSHQHQ
 'RHOLWHUZDWHULQKHW]RXWUHVHUYRLU
DOOHHQGHHHUVWHNHHU
 9XOKHW]RXWUHVHUYRLUPHWNJ]RXW
WRWGDWKHWYROLV
 6FKXGGHWUHFKWHUYRRU]LFKWLJELMKHW
KDQGYDWRPGHODDWVWHNRUUHOVHULQWH
NULMJHQ
 9HUZLMGHUKHW]RXWURQGGHRSHQLQJ
YDQKHW]RXWUHVHUYRLU
 'UDDLGHGRSYDQKHW]RXWUHVHUYRLU
UHFKWVRPRPKHW]RXWUHVHUYRLUWH
VOXLWHQ
1('(5/$1'6 
/(723
:DWHUHQ]RXWNXQQHQXLWKHW
]RXWUHVHUYRLUVWURPHQDOVX
KHWELMYXOW6WDUWQDKHW
ELMYXOOHQYDQKHW
]RXWUHVHUYRLURQPLGGHOOLMN
HHQSURJUDPPDRPFRUURVLH
WHYRRUNRPHQ
+HW
JODQVVSRHOPLGGHOUHVHUYRLU
YXOOHQ
M
A
X
1
2
3
4
+
-
AB
D
C
/(723
+HWFRPSDUWLPHQW$LV
DOOHHQYRRUJODQVPLGGHO9XO
KHWQLHWPHWYDDWZDVPLGGHO
/(723
*HEUXLNDOOHHQ
JODQVVSRHOPLGGHOGDW
VSHFLDDOLVRQWZRUSHQYRRU
YDDWZDVVHUV
 'UXNRSGHRQWJUHQGHOLQJVNQRS'
RPKHWGHNVHOWHRSHQHQ&
 9XOKHWGRVHHUEDNMH$PHWKHW
JODQVVSRHOPLGGHOQLHWYHUGHUGDQGH
DDQGXLGLQJ0$;
 9HUZLMGHUJHPRUVWJODQVVSRHOPLGGHO
PHWHHQDEVRUEHUHQGGRHNMHRPWH
YRRUNRPHQGDWHUWHYHHOVFKXLP
RQWVWDDW
 6OXLWKHWGHNVHO=RUJHUYRRUGDWGH
RQWJUHQGHONQRSRS]LMQSODDWV
YHUJUHQGHOW
8NXQWGH
SURJUDPPDNHX]HNQRS
NLH]HQ%WXVVHQVWDQG
ODDJVWHKRHYHHOKHLGHQ
VWDQGRIKRRJVWH
KRHYHHOKHLG
'$*(/,-.6*(%58,.
 'UDDLGHZDWHUNUDDQRSHQ
 'UDDLGHSURJUDPPDVFKDNHODDUWRW
GHSURJUDPPDPDUNHULQJRS««QOLMQ
VWDDWPHWKHWSURJUDPPDGDWXZLOW
LQVWHOOHQ8GLHQWKHWMXLVWH
SURJUDPPDLQWHVWHOOHQYRRUKHWW\SH
ODGLQJHQGHPDWHYDQYHUYXLOLQJ
ವ 9XOKHW]RXWUHVHUYRLUDOVKHW
]RXWLQGLFDWLHODPSMHEUDQGW
ವ 9XOKHWJODQVPLGGHOGRVHHUEDNMH
DOVKHWLQGLFDWLHODPSMHYDQKHW
JODQVPLGGHOEUDQGW
 5XLPGHNRUYHQLQ
 9RHJYDDWZDVPLGGHOWRH
 +HWSURJUDPPDVWDUWHQ
*HEUXLNYDQKHW
YDDWZDVPLGGHO
20
30
A
B
C
ZZZDHJFRP
/(723
*HEUXLNXLWVOXLWHQG
YDDWZDVPLGGHOHQGLH
VSHFLILHN]LMQEHGRHOGYRRU
YDDWZDVVHUV
 'UXNRSGHRQWJUHQGHOLQJVNQRS%
RPKHWGHNVHO&WHRSHQHQ
 'RHYDDWZDVPLGGHODOVSRHGHURI
WDEOHWWHQLQKHWYDNMH$
 $OVKHWSURJUDPPDHHQ
YRRUVSRHOIDVHKHHIWSODDWVGDQHHQ
NOHLQHKRHYHHOKHLGYDDWZDVPLGGHO
DDQGHELQQHQNDQWYDQGHGHXUYDQ
KHWDSSDUDDW
 6OXLWGHGHXU=RUJHUYRRUGDWGH
RQWJUHQGHONQRSRS]LMQSODDWV
YHUJUHQGHOW
5DDGSOHHJGHLQVWUXFWLHV
YDQGHIDEULNDQWRSGH
YHUSDNNLQJYDQKHWSURGXFW
YRRULQIRUPDWLHRYHUGH
GRVHULQJYDQKHW
YDDWZDVPLGGHO'RRUJDDQV
LVPO
JHOYDDWZDVPLGGHOJHVFKLNW
YRRUKHWZDVVHQYDQHHQ
ODGLQJPHWQRUPDDOYHUYXLOG
VHUYLHVJRHG
9XOKHWFRPSDUWLPHQW$
QLHWPHWPHHUGDQPO
JHOYDDWZDVPLGGHO
(HQSURJUDPPDLQVWHOOHQ
HQVWDUWHQ
(HQSURJUDPPDVWDUWHQ
 'UDDLGHZDWHUNUDDQRSHQ
 6OXLWGHGHXUYDQKHWDSSDUDDW
 'UDDLGHSURJUDPPDVFKDNHODDUWRW
GHSURJUDPPDPDUNHULQJRS««QOLMQ
VWDDWPHWKHWSURJUDPPDGDWXZLOW
LQVWHOOHQ
ವ +HWLQGLFDWLHODPSMHDDQXLWEUDQGW
ವ +HWLQGLFDWLHODPSMHVWDUWEHJLQWWH
NQLSSHUHQ
 'UXNRS
ವ +HWSURJUDPPDZRUGWJHVWDUW
ವ +HWLQGLFDWLHODPSMHYDQGH
ZDVIDVHLVDDQ
ವ +HWLQGLFDWLHODPSMHDDQXLWHQKHW
LQGLFDWLHODPSMHVWDUW]LMQDDQ
(HQSURJUDPPDVWDUWHQPHW
HHQXLWJHVWHOGHVWDUW
 6WHOHHQSURJUDPPDLQ
 'UXNRS
RPGHVWDUWYDQKHW
SURJUDPPDPHWGULHXXUXLWWHVWHOOHQ
+HWODPSMHYDQGHNQRSJDDWDDQ
 'UXNRS
RPKHWDIWHOOHQWHVWDUWHQ
+HWODPSMHYDQGHNQRSJDDWDDQ
7LMGHQVKHWDIWHOOHQLVKHWQLHWPRJHOLMN
KHWSURJUDPPDWHZLM]LJHQ
1DGDWKHWDIWHOSURFHVYROWRRLGLVZRUGW
KHWSURJUDPPDJHVWDUW
+HWSURJUDPPDDQQXOHUHQ
+RXG LQJHGUXNWWRWGDWKHWODPSMHGDW
ELMGHNQRSKRRUWEHJLQWWHNQLSSHUHQ
&RQWUROHHURIHUYDDWZDVPLGGHOLQKHW
YDDWZDVPLGGHOEDNMHDDQZH]LJLVYRRUGDW
XHHQQLHXZSURJUDPPDVWDUW
'HXLWJHVWHOGHVWDUW
DQQXOHUHQWLMGHQVKHWDIWHOOHQ
 +RXG LQJHGUXNWWRWGDWKHWODPSMH
GDWELMGHNQRSKRRUWEHJLQWWH
NQLSSHUHQ
 'UXNRS
RPKHWSURJUDPPDWH
VWDUWHQ
'HGHXURSHQHQDOVKHW
DSSDUDDWLQZHUNLQJLV
$OVXGHGHXURSHQWWHUZLMOHHQ
SURJUDPPDORRSWVWRSWKHWDSSDUDDW'LW
NDQKHWHQHUJLHYHUEUXLNHQGH
SURJUDPPDGXXUEH±QYORHGHQ$OVXGH
GHXUZHHUVOXLWJDDWKHWDSSDUDDWYHUGHU
YDQDIKHWPRPHQWYDQRQGHUEUHNLQJ
$OVGHGHXUWLMGHQVGH
GURRJIDVHODQJHUGDQ
VHFRQGHQZRUGWJHRSHQG
VWRSWKHWORSHQGH
SURJUDPPD'LWJHEHXUWQLHW
DOVGHGHXUZRUGWJHRSHQG
GRRUGHIXQFWLH$LU'U\
1('(5/$1'6 
3UREHHUGHGHXUYDQKHW
DSSDUDDWQLHWELQQHQ
PLQXWHQQDGDW$LU'U\KHP
DXWRPDWLVFKRSHQWWH
RSHQHQZDQWGLWNDQVFKDGH
DDQKHWDSSDUDDW
YHURRU]DNHQ
$OVKLHUQDGHGHXU
JHGXUHQGHWHQPLQVWH
PLQXWHQZRUGWJHVORWHQ
EHLQGLJWKHWGUDDLHQGH
SURJUDPPD
'H$XWR2IIIXQFWLH
'H]HIXQFWLHYHUODDJWKHWHQHUJLHYHUEUXLN
GRRUKHWDSSDUDDWDXWRPDWLVFKXLWWH
VFKDNHOHQDOVKHWQLHWZHUNW
'HIXQFWLHJDDWZHUNHQ
ವ $OVKHWZDVSURJUDPPDLVYROWRRLG
ವ $OVHUQDPLQXWHQQRJJHHQ
SURJUDPPDLVJHVWDUW
(LQGHYDQKHWSURJUDPPD
:DQQHHUKHWSURJUDPPDLVYROWRRLG
VFKDNHOWGHIXQFWLH$XWR2IIKHWDSSDUDDW
XLW
'UDDLGHZDWHUNUDDQGLFKW
$$1:,-=,1*(1(17,36
$OJHPHHQ
9ROJGHRQGHUVWDDQGHWLSVRPWH]RUJHQ
YRRURSWLPDOHVFKRRQPDDNHQ
GURRJUHVXOWDWHQHQRRNKHWPLOLHXWH
KHOSHQEHVFKHUPHQ
ವ +HWDIZDVVHQLQGHYDDWZDVVHU
YROJHQVGHLQVWUXFWLHVLQGH
JHEUXLNHUVKDQGOHLGLQJYHUEUXLNW
PHHVWDOPLQGHUZDWHUHQHQHUJLHGDQ
KHWDIZDVVHQPHWGHKDQG
ವ /DDGGHYDDWZDVVHUYROOHGLJLQRP
ZDWHUHQHQHUJLHWHEHVSDUHQ9RRU
GHEHVWHUHLQLJLQJVUHVXOWDWHQSODDWVWX
LWHPVLQGHNRUYHQYROJHQVGH
LQVWUXFWLHVLQGH
JHEUXLNHUVKDQGOHLGLQJHQRYHUEHODVWX
GHNRUYHQQLHW
ವ 6SRHOGHYDDWQLHWHHUVWDI+HW
YHUKRRJWKHWZDWHUHQ
HQHUJLHYHUEUXLN.LHVLQGLHQQRGLJ
HHQSURJUDPPDPHWYRRUZDVIDVH
ವ 9HUZLMGHUJURWHUHYRHGVHOUHVWHQYDQ
GHERUGHQHQOHJHEHNHUVHQJOD]HQ
YRRUGDWX]HLQKHWDSSDUDDWSODDWVW
ವ :HHNNRRNJHUHLPHWVWHYLJ
YDVWJHNRRNWRIYDVWJHEDNNHQYRHGVHO
RISRHWVKHWOLFKWMHVYRRUGDWXKHWLQ
KHWDSSDUDDWZDVW
ವ =RUJHUYRRUGDWGHYDDWLQGHPDQGHQ
HONDDUQLHWUDDNWRIRYHUODSW$OOHHQ
GDQNDQKHWZDWHUGHYDDWYROOHGLJ
EHUHLNHQHQZDVVHQ
ವ 8NXQWDSDUWYDDWZDVPLGGHO
JODQVPLGGHOHQ]RXWJHEUXLNHQRI
NLH]HQYRRUKHWJHEUXLNYDQ
PXOWLWDEOHWWHQELMYDOOHVLQ9ROJ
GHLQVWUXFWLHVRSGHYHUSDNNLQJ
ವ .LHVHHQSURJUDPPDRSEDVLVYDQKHW
W\SHODGLQJHQGHPDWHYDQEHYXLOLQJ
ELHGWKHWPHHVWHIILFLQWH
JHEUXLNYDQZDWHUHQHQHUJLHYHUEUXLN
ವ 2PNDONDDQVODJLQKHWDSSDUDDWWH
YRRUNRPHQ
ದ 9XOGH]RXWFRQWDLQHULQGLHQQRGLJ
ELM
ದ *HEUXLNGHDDQEHYROHQGRVHULQJ
YDQKHWZDVPLGGHOHQ
VSRHOJODQVPLGGHO
ದ &RQWUROHHURIKHWLQJHVWHOGHVWDQG
YDQGHZDWHURQWKDUGHUMXLVWLV
YRRUGHZDWHUKDUGKHLGLQXZ
RPJHYLQJ
ದ 9ROJGHLQVWUXFWLHVLQKHW
KRRIGVWXN2QGHUKRXGHQ
UHLQLJLQJ
*HEUXLNYDQ]RXW
JODQVPLGGHOHQ
YDDWZDVPLGGHO
ವ *HEUXLNHQNHO]RXWJODQVPLGGHOHQ
YDDWZDVPLGGHOYRRUYDDWZDVVHUV
2YHULJHSURGXFWHQNXQQHQKHW
DSSDUDDWEHVFKDGLJHQ
ವ 0DDULQJHELHGHQPHWKDUGHQHUJ
KDUGZDWHUUDGHQZHKHWJHEUXLNDDQ
ZZZDHJFRP
YDQVWDQGDDUGYDDWZDVPLGGHO
SRHGHUJHOWDEOHWWHQ]RQGHUH[WUD
PLGGHOHQPHWDI]RQGHUOLMN
JODQVPLGGHOHQ]RXWYRRURSWLPDOH
UHLQLJLQJVHQGURRJUHVXOWDWHQ
ವ 9DDWZDVPLGGHOWDEOHWWHQORVVHQELM
NRUWHSURJUDPPDVQLHWJHKHHORS
2PWHYRRUNRPHQGDW
YDDWZDVPLGGHOUHVWHQRSKHWVHUYLHV
DFKWHUEOLMYHQUDGHQZHXDDQRP
WDEOHWWHQHQNHOELMODQJHSURJUDPPDV
WHJHEUXLNHQ
ವ *HEUXLNDOWLMGGHMXLVWHKRHYHHOKHLG
ZDVPLGGHO2QYROGRHQGHGRVHULQJ
YDQKHWZDVPLGGHONDQOHLGHQWRW
VOHFKWHUHLQLJLQJVUHVXOWDWHQHQ
KDUGZDWHUILOPHQRIYOHNNHQRSGH
YRRUZHUSHQ+HWJHEUXLNYDQWHYHHO
ZDVPLGGHOPHW]DFKWRIYHU]DFKW
ZDWHUUHVXOWHHUWLQZDVPLGGHOUHVWHQ
RSGHERUGHQ3DVGHKRHYHHOKHLG
ZDVPLGGHODDQRSEDVLVYDQGH
ZDWHUKDUGKHLG=LHGHLQVWUXFWLHVYDQ
GHYDDWZDVPLGGHOIDEULNDQW
ವ *HEUXLNDOWLMGGHMXLVWHKRHYHHOKHLG
VSRHOJODQVPLGGHO2QYROGRHQGH
GRVHULQJYDQVSRHOJODQVPLGGHO
YHUPLQGHUWGHGURRJUHVXOWDWHQ+HW
JHEUXLNYDQWHYHHOVSRHOJODQVPLGGHO
UHVXOWHHUWLQEODXZDFKWLJHODJHQRSGH
LWHPV
ವ &RQWUROHHURIKHW
ZDWHURQWKDUGHUVQLYHDXFRUUHFWLV$OV
KHWQLYHDXWHKRRJLVNDQGH
YHUKRRJGHKRHYHHOKHLG]RXWLQKHW
ZDWHUOHLGHQWRWURHVWRSEHVWHN
:DWPRHWXGRHQDOVX
ZLOWVWRSSHQPHWKHWJHEUXLN
YDQPXOWLWDEOHWWHQ
'RHKHWYROJHQGHYRRUGDWXEHJLQWPHW
KHWJHEUXLNHQYDQDSDUWZDVPLGGHO]RXW
HQJODQVPLGGHO
 6WHOKHWKRRJVWHQLYHDXYDQGH
ZDWHURQWKDUGHULQ
 =RUJHUYRRUGDWKHW]RXWHQKHW
JODQVPLGGHOGRVHHUEDNMHJHYXOG]LMQ
 6WDUWKHWNRUWVWHSURJUDPPDPHWHHQ
VSRHOIDVH9RHJJHHQDIZDVPLGGHO
WRHHQUXLPGHPDQGMHVQLHWLQ
 $OVKHWSURJUDPPDLVYROWRRLGZLM]LJW
XGHZDWHURQWKDUGHULQGH
ZDWHUKDUGKHLGYDQXZRPJHYLQJ
 6WHOGHKRHYHHOKHLGJODQVPLGGHOLQ
'HNRUYHQLQUXLPHQ
ವ *HEUXLNDOWLMGGHKHOHUXLPWHYDQGH
PDQGMHV
ವ *HEUXLNKHWDSSDUDDWXLWVOXLWHQGRP
DIZDVPDFKLQHEHVWHQGLJHYRRUZHUSHQ
DIWHZDVVHQ
ವ :DVLQKHWDSSDUDDWJHHQLWHPV
JHPDDNWYDQKRXWKRRUQDOXPLQLXP
WLQHQNRSHURPGDW]HNXQQHQ
EDUVWHQNURPWUHNNHQYHUNOHXUHQRI
SXWMHVNXQQHQNULMJHQ
ವ 5HLQLJJHHQYRRUZHUSHQLQKHW
DSSDUDDWGLHZDWHUNXQQHQ
DEVRUEHUHQVSRQ]HQ
NHXNHQKDQGGRHNHQ
ವ 3ODDWVKROOHYRRUZHUSHQELMYNRSMHV
JOD]HQHQSDQQHQPHWGHRSHQLQJ
QDDUEHQHGHQ
ವ =RUJHUYRRUGDWJOD]HQHONDDUQLHW
DDQUDNHQ
ವ /HJOLFKWHYRRUZHUSHQLQKHW
ERYHQUHN=RUJHUYRRUGDWGH
YRRUZHUSHQQLHWNXQQHQYHUVFKXLYHQ
ವ 'RHEHVWHNHQNOHLQHLWHPVLQKHW
EHVWHNPDQG
ವ =RUJHUYRRUGDWGHVSURHLDUPHQYULM
NXQQHQURQGGUDDLHQYRRUGDWXHHQ
SURJUDPPDVWDUW
9RRUKHWVWDUWHQYDQHHQ
SURJUDPPD
=RUJHUYRRUGDWXKHWJHNR]HQ
SURJUDPPDVWDUWYRRUGDW
ವ 'HILOWHUVVFKRRQ]LMQHQFRUUHFW]LMQ
JHSODDWVW
ವ 'HGRSYDQKHW]RXWUHVHUYRLUJRHG
GLFKW]LW
ವ 'HVSURHLDUPHQQLHW]LMQYHUVWRSW
ವ (UUHJHQHUHHU]RXWHQJODQVPLGGHOLV
WRHJHYRHJGWHQ]LMXJHFRPELQHHUGH
DIZDVWDEOHWWHQJHEUXLNW
ವ 'HSRVLWLHYDQGHLWHPVLQGHPDQGMHV
FRUUHFWLV
ವ +HWSURJUDPPDJHVFKLNWLVYRRUKHW
W\SHODGLQJHQGHPDWHYDQEHYXLOLQJ
ವ 'HMXLVWHKRHYHHOKHLGDIZDVPLGGHOLV
JHEUXLNW
'HUHNNHQXLWUXLPHQ
 /DDWGHERUGHQDINRHOHQYRRUGDWX
GH]HXLWKHWDSSDUDDWQHHPW+HWH
ERUGHQ]LMQJHYRHOLJYRRU
EHVFKDGLJLQJHQ
1('(5/$1'6 
 5XLPHHUVWKHWRQGHUUHNHQGDQKHW
ERYHQUHNXLW
1DYROWRRLLQJYDQKHW
SURJUDPPDNDQHU]LFKDDQ
GHELQQHQNDQWYDQKHW
DSSDUDDWQRJZDWHU
EHYLQGHQ
21'(5+28'(15(,1,*,1*
:$$56&+8:,1*
6FKDNHOKHWDSSDUDDWXLWHQ
WUHNGHVWHNNHUXLWKHW
VWRSFRQWDFWYRRUGDWX
RQGHUKRXGVKDQGHOLQJHQ
YHUULFKW
9XLOHILOWHUVHQYHUVWRSWH
VSURHLDUPHQYHUPLQGHUHQGH
ZDVUHVXOWDWHQ&RQWUROHHU
UHJHOPDWLJGHILOWHUVHQUHLQLJ
GH]H]RQRGLJ
'HILOWHUVUHLQLJHQ
+HWILOWHUV\VWHPEHVWDDWXLWGHOHQ
C
B
A
 'UDDLGHILOWHU%OLQNVRPHQ
YHUZLMGHUKHW
 9HUZLMGHUGHILOWHU&XLWGHILOWHU%
 9HUZLMGHUGHSODWWHILOWHU$
 :DVGHILOWHUV
 =RUJHUYRRUGDWHUJHHQHWHQVUHVWHQ
RIYXLOLQRIURQGGHUDQGYDQGH
RSYDQJEDN]LWWHQ
 3ODDWVGHSODWWHILOWHUWHUXJ$=RUJ
HUYRRUGDWKHWJRHGRQGHUGH
JHOHLGLQJHQ]LW
ZZZDHJFRP
 3ODDWVGHILOWHUV%HQ&WHUXJ
 3ODDWVGHILOWHU%WHUXJLQGHSODWWH
ILOWHU$5HFKWVRPGUDDLHQWRWKHW
YDVW]LW
/(723
(HQRQMXLVWHSODDWVLQJYDQ
GHILOWHUVNDQOHLGHQWRW
VOHFKWHZDVUHVXOWDWHQHQKHW
DSSDUDDWEHVFKDGLJHQ
'HRQGHUVWHVSURHLDUP
VFKRRQPDNHQ
:HUDGHQXDDQRPGHRQGHUVWH
VSURHLDUPUHJHOPDWLJVFKRRQWHPDNHQ
RPWHYRRUNRPHQGDWYXLOGHJDWHQ
YHUVWRSW
9HUVWRSWHJDWHQNXQQHQRQEHYUHGLJHQGH
ZDVUHVXOWDWHQRSOHYHUHQ
 7UHNGHRQGHUVWHVSURHLDUPQDDU
ERYHQRPGH]HWHYHUZLMGHUHQ
 5HLQLJGHVSURHLDUPRQGHUVWURPHQG
ZDWHU*HEUXLNHHQVPDOHQSXQWLJ
JHUHHGVFKDSELMYHHQWDQGHQVWRNHU
RPGHYXLOGHHOWMHVXLWGHJDWHQWH
YHUZLMGHUHQ
 'XZGHVSURHLDUPQDDUEHQHGHQRP
GH]HZHHUWHUXJWHSODDWVHQ
%XLWHQNDQWUHLQLJHQ
ವ 0DDNKHWDSSDUDDWVFKRRQPHWHHQ
YRFKWLJH]DFKWHGRHN
ವ *HEUXLNDOOHHQQHXWUDOH
VFKRRQPDDNPLGGHOHQ
ವ *HEUXLNJHHQVFKXXUPLGGHOHQ
VFKXXUVSRQVMHVRIRSORVPLGGHOHQ
1('(5/$1'6 
'HELQQHQNDQWYDQGH
PDFKLQHUHLQLJHQ
ವ 5HLQLJKHWDSSDUDDW]RUJYXOGLJ
LQFOXVLHIGHUXEEHUHQDIGLFKWLQJYDQ
GHGHXUPHWHHQ]DFKWHYRFKWLJH
GRHN
ವ $OVXUHJHOPDWLJNRUWHSURJUDPPDV
JHEUXLNWGDQNXQQHQHUYHWUHVWHQHQ
NDONDDQVODJDFKWHUEOLMYHQLQKHW
DSSDUDDW2PGLWWHYRRUNRPHQUDGHQ
ZHDDQPLQVWHQVNHHUSHUPDDQG
SURJDPPDVPHWHHQODQJHGXXUWH
JHEUXLNHQ
ವ 2PGHSUHVWDWLHVYDQXZDSSDUDDWRS
HQWRSWHKRXGHQUDGHQZHXDDQ
LHGHUHPDDQGHHQVSHFLILHN
VFKRRQPDDNSURGXFWYRRU
YDDWZDVPDFKLQHVWHJHEUXLNHQ9ROJ
GHLQVWUXFWLHVRSGHYHUSDNNLQJYDQ
GHSURGXFWHQ]RUJYXOGLJRS
9UHHPGHYRRUZHUSHQ
YHUZLMGHUHQ
&RQWUROHHUGHILOWHUVHQGHRSYDQJEDNQD
HONJHEUXLNYDQGHYDDWZDVVHU9UHHPGH
YRRUZHUSHQ]RDOVVWXNMHVJODVSODVWLF
ERWWHQRIWDQGHQVWRNHUVYHUPLQGHUHQGH
UHLQLJLQJVSUHVWDWLHVHQNXQQHQVFKDGH
DDQGHDIYRHUSRPSYHURRU]DNHQ
/(723
$OVXGHYRRUZHUSHQQLHW
NXQWYHUZLMGHUHQQHHPWX
FRQWDFWRSPHWHHQHUNHQGH
VHUYLFHGLHQVW
 'HPRQWHHUKHWILOWHUV\VWHHPYROJHQV
GHLQVWUXFWLHVLQGLWKRRIGVWXN
 9HUZLMGHUHYHQWXHOHYUHHPGH
YRRUZHUSHQKDQGPDWLJ
 0RQWHHUGHILOWHUVRSQLHXZYROJHQV
GHLQVWUXFWLHVLQGLWKRRIGVWXN
352%/((023/266,1*
:$$56&+8:,1*
2QMXLVWHUHSDUDWLHYDQKHW
DSSDUDDWNDQHHQJHYDDU
YRRUGHYHLOLJKHLGYDQGH
JHEUXLNHUYRUPHQ$OOH
UHSDUDWLHVPRHWHQZRUGHQ
XLWJHYRHUGGRRUEHYRHJG
SHUVRQHHO
+HWPHUHQGHHOYDQGHSUREOHPHQGLH
RQWVWDDQNXQQHQZRUGHQRSJHORVW
]RQGHUFRQWDFWRSWHQHPHQPHWHHQ
HUNHQGVHUYLFHFHQWUXP
=LHGHRQGHUVWDDQGHWDEHOYRRU
LQIRUPDWLHRYHUPRJHOLMNHSUREOHPHQ
%LMHQNHOHSUREOHPHQNQLSSHUWKHW
WRHJHZH]HQLQGLFDWLHODPSMHDIHQWRHRP
HHQVWRULQJHQGHDODUPFRGHDDQWH
JHYHQ
3UREOHHPHQDODUPFRGH 0RJHOLMNHRRU]DDNHQRSORVVLQJ
8NXQWKHWDSSDUDDWQLHWDFWLYHUHQ ವ &RQWUROHHURIGHQHWVWHNNHULVDDQJHVORWHQRS
KHWVWRSFRQWDFW
ವ =RUJGDWHUJHHQ]HNHULQJLQGH]HNHULQJHQಣ
NDVWLVGRRUJHEUDQG
ZZZDHJFRP
3UREOHHPHQDODUPFRGH 0RJHOLMNHRRU]DDNHQRSORVVLQJ
+HWSURJUDPPDVWDUWQLHW ವ &RQWUROHHURIGHGHXUYDQKHWDSSDUDDWJHVORಣ
WHQLV
ವ 'UXNRSGHVWDUWWRHWV
ವ $OVVWDUWXLWVWHOLVLQJHVWHOGDQQXOHHUWXGH]H
IXQFWLHRIZDFKWXWRWKHWHLQGHYDQKHWDIWHOಣ
OHQ
ವ +HWDSSDUDDWKHUODDGWGHKDUVXLWGHZDWHURQWಣ
KDUGHU'HGXXUYDQGHSURFHGXUHLVRQJHYHHU
PLQXWHQ
+HWDSSDUDDWZRUGWQLHWJHYXOGPHW
ZDWHU
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ =RUJHUYRRUGDWGHZDWHUNUDDQJHRSHQGLV
ವ *DQDRIGHGUXNYDQGHZDWHUYRRU]LHQLQJQLHW
WHODDJLV1HHPYRRUGH]HLQIRUPDWLHFRQWDFWಣ
SHUVRRQRSPHWXZSODDWVHOLMNHZDWHUOHLGLQJVಣ
EHGULMI
ವ 9HU]HNHUXHUYDQGDWGHZDWHUNUDDQQLHWYHUಣ
VWRSWLV
ವ &RQWUROHHURIKHWILOWHULQGHWRHYRHUVODQJQLHW
YHUVWRSWLV
ವ &RQWUROHHURIHUJHHQNQLNNHQRIERFKWHQLQGH
ZDWHUWRHYRHUVODQJDDQZH]LJ]LMQ
+HWDSSDUDDWSRPSWJHHQZDWHUZHJ
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ 9HU]HNHUXHUYDQGDWGHJRRWVWHHQDIYRHUQLHW
YHUVWRSWLV
ವ &RQWUROHHURIKHWELQQHQILOWHUV\VWHHPQLHWYHUಣ
VWRSWLV
ವ 9HU]HNHUXHUYDQGDWGHDIWDSVODQJJHHQNQLNಣ
NHQRIERFKWHQKHHIW
+HWEHVFKHUPLQJVV\VWHHPWHJHQZDಣ
WHUOHNNDJHLVDDQ
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ 'UDDLGHZDWHUNUDDQGLFKW
ವ =RUJHUYRRUGDWKHWDSSDUDDWFRUUHFWJH±QVWDOಣ
OHHUGLV
ವ =RUJHUYRRUGDWGHNRUYHQ]LMQJHODGHQYROಣ
JHQVGHLQVWUXFWLHVLQGHJHEUXLNHUVKDQGOHLಣ
GLQJ
6WRULQJYDQGHZDWHUQLYHDXGHWHFWLHಣ
VHQVRU
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ =RUJGDWGHILOWHUVVFKRRQ]LMQ
ವ 6FKDNHOKHWDSSDUDDWXLWHQDDQ
6WRULQJYDQGHZDVSRPSRIGHDIYRHUಣ
SRPS
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ 6FKDNHOKHWDSSDUDDWXLWHQDDQ
1('(5/$1'6 
3UREOHHPHQDODUPFRGH 0RJHOLMNHRRU]DDNHQRSORVVLQJ
'HWHPSHUDWXXUYDQKHWZDWHULQKHW
DSSDUDDWLVWHKRRJRIHULVHHQVWRULQJ
LQGHWHPSHUDWXXUVHQVRURSJHWUHGHQ
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ =RUJHUYRRUGDWGHWHPSHUDWXXUYDQKHWLQODDWಣ
ZDWHUQLHWKRJHULVGDQr&
ವ 6FKDNHOKHWDSSDUDDWXLWHQDDQ
7HFKQLVFKHVWRULQJYDQKHWDSSDUDDW
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ 6FKDNHOKHWDSSDUDDWXLWHQDDQ
+HWQLYHDXYDQKHWZDWHULQKHWDSSDಣ
UDDWLVWHKRRJ
ವ +HWLQGLFDWLHODPSMH
NQLSSHUW
NHHUPHWWXVVHQSR]HQ
ವ +HWODPSMHYDQGHVWDUWNQRSNQLSಣ
SHUWFRQVWDQW
ವ 6FKDNHOKHWDSSDUDDWXLWHQDDQ
ವ =RUJGDWGHILOWHUVVFKRRQ]LMQ
ವ =RUJHUYRRUGDWGHXLWODDWVODQJRSGHMXLVWH
KRRJWHERYHQGHYORHULVJH±QVWDOOHHUG5DDGಣ
SOHHJGHLQVWDOODWLHLQVWUXFWLHV
+HWDSSDUDDWVWRSWHQVWDUWPHHUGHUH
NHUHQWLMGHQVGHZHUNLQJ
ವ 'DWLVQRUPDDO+HWYRRU]LHWLQRSWLPDOHUHLQLಣ
JLQJVUHVXOWDWHQHQHQHUJLHEHVSDULQJ
+HWSURJUDPPDGXXUWWHODQJ ವ $OVGHRSWLHXLWJHVWHOGHVWDUWLVLQJHVWHOGDQಣ
QXOHHUWXGH]HIXQFWLHRIZDFKWXWRWKHWDIWHOಣ
OHQLVYROWRRLG
.OHLQHOHNNDJHXLWGHGHXUYDQKHWDSಣ
SDUDDW
ವ +HWDSSDUDDWVWDDWQLHWZDWHUSDV'UDDLDDQGH
YHUVWHOEDUHSRRWMHVLQGLHQYDQWRHSDVVLQJ
ವ 'HGHXUYDQKHWDSSDUDDWLVQLHWJHFHQWUHHUG
RSGHNXLS9HUVWHOGHDFKWHUSRRWLQGLHQYDQ
WRHSDVVLQJ
'HGHXUYDQKHWDSSDUDDWVOXLWPRHLಣ
OLMN
ವ +HWDSSDUDDWVWDDWQLHWZDWHUSDV'UDDLDDQGH
YHUVWHOEDUHSRRWMHVLQGLHQYDQWRHSDVVLQJ
ವ 'HOHQYDQKHWVHUYLHVJRHGVWHNHQXLWGHNRUಣ
YHQ
5DWHOHQGHNORSSHQGHJHOXLGHQYDQXLW
KHWDSSDUDDW
ವ +HWVHUYLHVJRHGLVQLHWMXLVWLQGHNRUYHQJHಣ
UDQJVFKLNW5DDGSOHHJGHIROGHUYRRUKHWODGHQ
YDQGHNRUYHQ
ವ =RUJHUYRRUGDWGHVSURHLDUPHQYULMNXQQHQ
URQGGUDDLHQ
ZZZDHJFRP
3UREOHHPHQDODUPFRGH 0RJHOLMNHRRU]DDNHQRSORVVLQJ
+HWDSSDUDDWPDDNWNRUWVOXLWLQJ ವ 'HVWURRPVWHUNWHLVRQYROGRHQGHRPDOOHWHJHಣ
OLMNZHUNHQGHDSSDUDWHQYDQVWURRPWHYRRUಣ
]LHQ&RQWUROHHUGHVWURRPVWHUNWHYDQKHW
VWRSFRQWDFWHQKHWYHUPRJHQRSGHPHWHURI
]HW««QYDQGHLQJHEUXLN]LMQGHDSSDUDWHQXLW
ವ ,QWHUQHHOHNWULVFKHVWRULQJYDQKHWDSSDUDDW
1HHPFRQWDFWRSPHWHHQHUNHQGVHUYLFHFHQಣ
WUXP
5DDGSOHHJ9RRUKHW
HHUVWHJHEUXLN'DJHOLMNV
JHEUXLNRU+LQWVHQWLSV
YRRUDQGHUHPRJHOLMNH
RRU]DNHQ
'UXNDOVXKHWDSSDUDDWJHFRQWUROHHUG
KHEWRSGHVWDUWNQRS$OVKHWSUREOHHP
RSQLHXZRSWUHHGWQHHPWXFRQWDFWRS
PHWRQ]HNODQWHQVHUYLFHRIHHQ
VHUYLFHFHQWUXP
9RRUDODUPFRGHVGLHQLHWLQGHWDEHO
YHUPHOG]LMQQHHPWXFRQWDFWRSPHWGH
VHUYLFHDIGHOLQJ
:$$56&+8:,1*
:HUDGHQXDDQKHW
DSSDUDDWQLHWWHJHEUXLNHQ
WRWGDWKHWSUREOHHPYROOHGLJ
LVRSJHORVW+DDOGHVWHNNHU
XLWKHWVWRSFRQWDFWHQVOXLW
KHWDSSDUDDWSDVZHHUDDQ
DOVX]HNHUZHHWGDWKHW
FRUUHFWZHUNW
'HZDVHQGURRJUHVXOWDWHQ]LMQQLHWQDDUWHYUHGHQKHLG
3UREOHHP 0RJHOLMNHRRU]DDNHQRSORVVLQJ
6OHFKWHZDVUHVXOWDWHQ ವ 5DDGSOHHJ'DJHOLMNVJHEUXLN$DQZLM]LQJHQHQ
WLSVHQGHIROGHUYRRUKHWODGHQYDQGHNRUI
ವ *HEUXLNLQWHQVLHYHUHZDVSURJUDPPDvV
ವ 0DDNGHLQVSXLWHUVYDQGHVSURHLDUPHQKHWILOWHU
VFKRRQ=LH2QGHUKRXGHQUHLQLJLQJ
6OHFKWHGURRJUHVXOWDWHQ ವ 6HUYLHVJRHGKHHIWWHODQJLQKHWJHVORWHQDSSDUDDWJHಣ
VWDDQ
ವ +HWJODQVPLGGHOLVRSRIGHGRVHULQJYDQJODQVPLGGHO
LVQLHWYROGRHQGH6WHOGHGRVHULQJYDQKHWJODQVPLGಣ
GHOLQRSHHQKRJHUHVWDQG
ವ 3ODVWLFYRRUZHUSHQPRHWHQPRJHOLMNPHWHHQGRHN
ZRUGHQDIJHGURRJG
ವ $FWLYHHUYRRUGHEHVWHGURRJSUHVWDWLH$LU'U\
ವ :HUDGHQDDQDOWLMGJODQVPLGGHOWHJHEUXLNHQ]HOIVLQ
FRPELQDWLHPHWZDVWDEOHWWHQ
:LWWHVWUHSHQRIHHQEODXZH
ZDDVRSJOD]HQHQVHUYLHVಣ
JRHG
ವ 'HYULMJHJHYHQKRHYHHOKHLGJODQVPLGGHOLVWHKRRJ
=HWGHGRVHULQJYDQKHWJODQVPLGGHORSHHQODJHUH
VWDQG
ವ (ULVWHYHHOYDDWZDVPLGGHOJHEUXLNW
1('(5/$1'6 
3UREOHHP 0RJHOLMNHRRU]DDNHQRSORVVLQJ
9OHNNHQHQRSJHGURRJGHZDಣ
WHUYOHNNHQRSJOD]HQHQVHUಣ
YLHV
ವ 'HYULMJHJHYHQKRHYHHOKHLGJODQVPLGGHOLVWHODDJ=HW
GHGRVHULQJYDQKHWJODQVPLGGHORSHHQKRJHUHVWDQG
ವ 'HNZDOLWHLWYDQKHWJODQVPLGGHONDQGHRRU]DDN]LMQ
+HWVHUYLHVJRHGLVQDW ವ $FWLYHHUYRRUGHEHVWHGURRJSUHVWDWLH$LU'U\
ವ +HWSURJUDPPDKHHIWJHHQGURRJIDVHRIKHHIWHHQ
GURRJIDVHPHWODJHWHPSHUDWXXU
ವ +HWJODQVPLGGHOGRVHHUEDNMHLVOHHJ
ವ 'HNZDOLWHLWYDQKHWJODQVPLGGHONDQGHRRU]DDN]LMQ
ವ 'HNZDOLWHLWYDQGHPXOWLWDEOHWWHQNDQGHRRU]DDN]LMQ
3UREHHUHHQDQGHUPHUNRIDFWLYHHUKHWJODQVPLGGHOಣ
GRVHHUEDNMHHQJHEUXLNKHWJODQVPLGGHOVDPHQPHW
GHPXOWLWDEOHWWHQ
'HELQQHQNDQWYDQKHWDSSDಣ
UDDWLVQDW
ವ 'LWLVJHHQIRXWYDQKHWDSSDUDDW+HWZRUGWYHURRUಣ
]DDNWGRRUGHYRFKWLJKHLGLQGHOXFKWGLHWHJHQGH
ZDQGHQFRQGHQVHHUW
2SYDOOHQGYHHOVFKXLPWLMGHQV
KHWZDVVHQ
ವ *HEUXLNDOOHHQZDVPLGGHOYRRUDIZDVDXWRPDWHQ
ವ +HWJODQVPLGGHOGRVHHUEDNMHLVOHN1HHPFRQWDFWRS
PHWGHNODQWHQVHUYLFH
5RHVWUHVWHQRSEHVWHN ವ (UZRUGWYRRUKHWZDVVHQWHYHHO]RXWLQKHWZDWHUJHಣ
EUXLNW=LH'HZDWHURQWKDUGHULQVWHOOHQ
ವ =LOYHUHQURHVWYULMVWDOHQEHVWHN]LMQVDPHQJHSODDWVW
=HW]LOYHUHQHQURHVWYULMVWDOHQYRRUZHUSHQQLHWGLFKWELM
HONDDU
(UEHYLQGHQ]LFKDDQKHWHLQಣ
GHYDQKHWSURJUDPPDUHVWHQ
YDQYDDWZDVPLGGHOLQKHW
YDDWZDVPLGGHOGRVHHUEDNMH
ವ 'HYDDWZDVWDEOHWUDDNWHNOHPLQKHWYDDWZDVPLGGHOGRಣ
VHHUEDNMHHQLVGDDUGRRUQLHWYROOHGLJZHJJHVSRHOG
GRRUKHWZDWHU
ವ +HWZDWHUNDQKHWYDDWZDVPLGGHOQLHWXLWKHWYDDWZDVಣ
PLGGHOGRVHHUEDNMHVSRHOHQ=RUJHUYRRUGDWGHERಣ
YHQVWHVSURHLDUPQLHWJHEORNNHHUGRIYHUVWRSWLV
ವ =RUJGDWYRRUZHUSHQLQGHUHNNHQKHWRSHQHQYDQKHW
NOHSMHYDQKHWDIZDVPLGGHOGRVHHUEDNMHQLHWNXQQHQ
EHOHPPHUHQ
*HXUHQLQKHWDSSDUDDW ವ 5DDGSOHHJ5HLQLJLQJELQQHQNDQW
.DONUHVWHQRSKHWVHUYLHVಣ
JRHGRSGHNXLSHQDDQGH
ELQQHQNDQWYDQGHGHXU
ವ +HW]RXWQLYHDXLVODDJFRQWUROHHUGHELMYXODDQGXLGLQJ
ವ 'HGRSYDQKHW]RXWUHVHUYRLU]LWORV
ವ 8KHHIWKDUGNUDDQZDWHU=LH'HZDWHURQWKDUGHULQ഻
VWHOOHQ
ವ *HEUXLN]HOIVPHWPXOWLWDEOHWWHQ]RXWHQVWHOGHZDWHUಣ
RQWKDUGHULQ=LH'HZDWHURQWKDUGHULQVWHOOHQ
ವ ,QGLHQGHNDONDDQVODJEOLMIWEHVWDDQUHLQLJWXKHWDSSDಣ
UDDWPHWUHLQLJLQJVPLGGHOHQGLHKLHUVSHFLDDOYRRU]LMQ
EHVWHPG
ವ 3UREHHUHHQDQGHUZDVPLGGHO
ವ 1HHPFRQWDFWRSPHWGHZDVPLGGHOIDEULNDQW
ZZZDHJFRP
3UREOHHP 0RJHOLMNHRRU]DDNHQRSORVVLQJ
'RIRQWNOHXUGRIDIJHVFKLOYHUG
VHUYLHVJRHG
ವ =RUJGDWDOOHHQYDDWZDVPDFKLQHEHVWHQGLJHYRRUZHUಣ
SHQLQKHWDSSDUDDWZRUGHQJHZDVVHQ
ವ /DDGGHNRUIYRRU]LFKWLJLQHQXLW5DDGSOHHJGHIROGHU
YRRUKHWODGHQYDQGHNRUYHQ
ವ /HJWHUHYRRUZHUSHQLQGHERYHQNRUI
5DDGSOHHJ9RRUKHW
HHUVWHJHEUXLN'DJHOLMNV
JHEUXLNRI$DQZLM]LQJHQ
HQWLSVYRRUPRJHOLMNH
DQGHUHRRU]DNHQ
7(&+1,6&+(,1)250$7,(
$IPHWLQJHQ %UHHGWHKRRJWHGLHSWH
PP

(OHNWULVFKHDDQVOXLWLQJ

9ROWDJH9 
)UHTXHQWLH+] 
:DWHUWRHYRHUGUXN 0LQPD[EDU03D 
:DWHUWRHYRHU .RXGZDWHURIZDUPZDಣ
WHU

PD[r&
,QKRXG &RXYHUWV 
6WURRPYHUEUXLN 0RGXVDDQODWHQ: 
8LWPRGXV: 

=LHKHWW\SHSODDWMHYRRUDQGHUHZDDUGHQ

$OVKHWKHWHZDWHUGRRUHHQDOWHUQDWLHYHPLOLHXYULHQGHOLMNHUHHQHUJLHEURQJHSURGXFHHUGZRUGWELMY
]RQQHSDQHOHQJHEUXLNGDQHHQKHHWZDWHUYRRU]LHQLQJRPKHWHQHUJLHYHUEUXLNWHYHUPLQGHUHQ
/LQNQDDUGH(8(35(/
GDWDEDQN
'H45FRGHRSKHWHQHUJLHODEHOGDWELM
KHWDSSDUDDWZRUGWJHOHYHUGELHGWHHQ
ZHEOLQNQDDUGHUHJLVWUDWLHYDQGLW
DSSDUDDWLQGH(8(35(/GDWDEDVH
%HZDDUKHWHQHUJLHODEHOWHUUHIHUHQWLH
VDPHQPHWGHJHEUXLNHUVKDQGOHLGLQJHQ
DOOHDQGHUHGRFXPHQWHQGLHELMGLW
DSSDUDDWZRUGHQJHOHYHUG
+HWLVRRNPRJHOLMNRPLQIRUPDWLH
JHUHODWHHUGDDQGHSUHVWDWLHVYDQKHW
SURGXFWLQGH(8(35(/GDWDEDQNWH
YLQGHQYLDGHOLQNKWWSV
HSUHOHFHXURSDHXHQGHPRGHOQDDPHQ
KHWSURGXFWQXPPHUNXQWXYLQGHQRSKHW
W\SHSODDWMHYDQKHWDSSDUDDW=LHKHW
KRRIGVWXNಫ3URGXFWEHVFKULMYLQJಬ
.LMNYRRUPHHULQIRUPDWLHRYHUKHW
HQHUJLHODEHORSZZZWKHHQHUJ\ODEHOHX
1('(5/$1'6 
0,/,(8%(6&+(50,1*
5HF\FOHHUGHPDWHULDOHQPHWKHW
V\PERRO
*RRLGHYHUSDNNLQJLQHHQ
JHVFKLNWHDIYDOFRQWDLQHURPKHWWH
UHF\FOHUHQ%HVFKHUPKHWPLOLHXHQGH
YRONVJH]RQGKHLGHQUHF\FOHHURSHHQ
FRUUHFWHPDQLHUKHWDIYDOYDQHOHNWULVFKH
HQHOHNWURQLVFKHDSSDUDWHQ*RRL
DSSDUDWHQJHPDUNHHUGPHWKHWV\PERRO
QLHWZHJPHWKHWKXLVKRXGHOLMNDIYDO
%UHQJKHWSURGXFWQDDUKHWPLOLHXVWDWLRQ
ELMXLQGHEXXUWRIQHHPFRQWDFWRSPHW
GHJHPHHQWH
ZZZDHJFRP
&217(176
6$)(7<,1)250$7,21
6$)(7<,16758&7,216 
352'8&7'(6&5,37,21
&21752/3$1(/
352*5$00(6
6(77,1*6 
%()25(),56786(
'$,/<86( 
+,176$1'7,36
&$5($1'&/($1,1* 
7528%/(6+227,1*
7(&+1,&$/,1)250$7,21
)253(5)(&75(68/76
7KDQN\RXIRUFKRRVLQJWKLV$(*SURGXFW:HKDYHFUHDWHGLWWRJLYH\RX
LPSHFFDEOHSHUIRUPDQFHIRUPDQ\\HDUVZLWKLQQRYDWLYHWHFKQRORJLHVWKDWKHOS
PDNHOLIHVLPSOHUದIHDWXUHV\RXPLJKWQRWILQGRQRUGLQDU\DSSOLDQFHV3OHDVH
VSHQGDIHZPLQXWHVUHDGLQJWRJHWWKHYHU\EHVWIURPLW
9LVLWRXUZHEVLWHWR
*HWXVDJHDGYLFHEURFKXUHVWURXEOHVKRRWHUVHUYLFHDQGUHSDLULQIRUPDWLRQ
ZZZDHJFRPVXSSRUW
5HJLVWHU\RXUSURGXFWIRUEHWWHUVHUYLFH
ZZZUHJLVWHUDHJFRP
%X\$FFHVVRULHV&RQVXPDEOHVDQG2ULJLQDOVSDUHSDUWVIRU\RXUDSSOLDQFH
ZZZDHJFRPVKRS
&86720(5&$5($1'6(59,&(
$OZD\VXVHRULJLQDOVSDUHSDUWV
:KHQFRQWDFWLQJRXU$XWKRULVHG6HUYLFH&HQWUHHQVXUHWKDW\RXKDYHWKH
IROORZLQJGDWDDYDLODEOH0RGHO31&6HULDO1XPEHU
7KHLQIRUPDWLRQFDQEHIRXQGRQWKHUDWLQJSODWH
:DUQLQJ&DXWLRQ6DIHW\LQIRUPDWLRQ
*HQHUDOLQIRUPDWLRQDQGWLSV
(QYLURQPHQWDOLQIRUPDWLRQ
6XEMHFWWRFKDQJHZLWKRXWQRWLFH
 6$)(7<,1)250$7,21
%HIRUHWKHLQVWDOODWLRQDQGXVHRIWKHDSSOLDQFHFDUHIXOO\
UHDGWKHVXSSOLHGLQVWUXFWLRQV7KHPDQXIDFWXUHULVQRW
UHVSRQVLEOHIRUDQ\LQMXULHVRUGDPDJHWKDWDUHWKHUHVXOW
(1*/,6+ 
RILQFRUUHFWLQVWDOODWLRQRUXVDJH$OZD\VNHHSWKH
LQVWUXFWLRQVLQDVDIHDQGDFFHVVLEOHORFDWLRQIRUIXWXUH
UHIHUHQFH
&KLOGUHQDQGYXOQHUDEOHSHRSOHVDIHW\
ವ 7KLVDSSOLDQFHFDQEHXVHGE\FKLOGUHQDJHGIURP
\HDUVDQGDERYHDQGSHUVRQVZLWKUHGXFHGSK\VLFDO
VHQVRU\RUPHQWDOFDSDELOLWLHVRUODFNRIH[SHULHQFH
DQGNQRZOHGJHLIWKH\KDYHEHHQJLYHQVXSHUYLVLRQRU
LQVWUXFWLRQFRQFHUQLQJWKHXVHRIWKHDSSOLDQFHLQD
VDIHZD\DQGXQGHUVWDQGWKHKD]DUGVLQYROYHG
ವ &KLOGUHQEHWZHHQDQG\HDUVRIDJHDQGSHUVRQV
ZLWKYHU\H[WHQVLYHDQGFRPSOH[GLVDELOLWLHVVKDOOEH
NHSWDZD\IURPWKHDSSOLDQFHXQOHVVFRQWLQXRXVO\
VXSHUYLVHG
ವ &KLOGUHQRIOHVVWKDQ\HDUVRIDJHVKRXOGEHNHSW
DZD\IURPWKHDSSOLDQFHXQOHVVFRQWLQXRXVO\
VXSHUYLVHG
ವ 'RQRWOHWFKLOGUHQSOD\ZLWKWKHDSSOLDQFH
ವ .HHSGHWHUJHQWVDZD\IURPFKLOGUHQ
ವ .HHSFKLOGUHQDQGSHWVDZD\IURPWKHDSSOLDQFHZKHQ
WKHGRRULVRSHQ
ವ &KLOGUHQVKDOOQRWFDUU\RXWFOHDQLQJDQGXVHU
PDLQWHQDQFHRIWKHDSSOLDQFHZLWKRXWVXSHUYLVLRQ
*HQHUDO6DIHW\
ವ 7KLVDSSOLDQFHLVLQWHQGHGWREHXVHGLQKRXVHKROG
DQGVLPLODUDSSOLFDWLRQVVXFKDV
ದ IDUPKRXVHVVWDIINLWFKHQDUHDVLQVKRSVRIILFHV
DQGRWKHUZRUNLQJHQYLURQPHQWV
ದ E\FOLHQWVLQKRWHOVPRWHOVEHGEUHDNIDVWDQG
RWKHUUHVLGHQWLDOW\SHHQYLURQPHQWV
ವ 'RQRWFKDQJHWKHVSHFLILFDWLRQRIWKLVDSSOLDQFH
ವ 7KHRSHUDWLQJZDWHUSUHVVXUHPLQLPXPDQG
PD[LPXPPXVWEHEHWZHHQEDU
03D
ವ )ROORZWKHPD[LPXPQXPEHURISODFHVHWWLQJV
ZZZDHJFRP
ವ ,IWKHVXSSO\FRUGLVGDPDJHGLWPXVWEHUHSODFHGE\
WKHPDQXIDFWXUHULWV$XWKRULVHG6HUYLFH&HQWUHRU
VLPLODUO\TXDOLILHGSHUVRQVLQRUGHUWRDYRLGDKD]DUG
ವ 3XWWKHFXWOHU\LQWKHFXWOHU\EDVNHWZLWKWKHVKDUS
HQGVSRLQWLQJGRZQRUSXWWKHPLQWKHFXWOHU\GUDZHU
LQDKRUL]RQWDOSRVLWLRQZLWKWKHVKDUSHGJHVGRZQ
ವ 'RQRWOHDYHWKHDSSOLDQFHZLWKWKHRSHQGRRU
XQDWWHQGHGWRDYRLGVWHSSLQJDFFLGHQWDOO\RQWRLW
ವ %HIRUHDQ\PDLQWHQDQFHRSHUDWLRQGHDFWLYDWHWKH
DSSOLDQFHDQGGLVFRQQHFWWKHPDLQVSOXJIURPWKH
VRFNHW
ವ 'RQRWXVHKLJKSUHVVXUHZDWHUVSUD\VDQGRUVWHDP
WRFOHDQWKHDSSOLDQFH
ವ ,IWKHDSSOLDQFHKDVYHQWLODWLRQRSHQLQJVLQWKHEDVH
WKH\PXVWQRWEHFRYHUHGHJE\DFDUSHW
ವ 7KHDSSOLDQFHLVWREHFRQQHFWHGWRWKHZDWHUPDLQV
XVLQJWKHQHZVXSSOLHGKRVHVHWV2OGKRVHVHWVPXVW
QRWEHUHXVHG
6$)(7<,16758&7,216
,QVWDOODWLRQ
:$51,1*
2QO\DTXDOLILHGSHUVRQPXVW
LQVWDOOWKLVDSSOLDQFH
ವ 5HPRYHDOOWKHSDFNDJLQJ
ವ 'RQRWLQVWDOORUXVHDGDPDJHG
DSSOLDQFH
ವ 'RQRWXVHWKHDSSOLDQFHEHIRUH
LQVWDOOLQJLWLQWKHEXLOWLQVWUXFWXUHGXH
WRVDIHW\PDQQHU
ವ )ROORZWKHLQVWDOODWLRQLQVWUXFWLRQV
VXSSOLHGZLWKWKHDSSOLDQFH
ವ $OZD\VWDNHFDUHZKHQPRYLQJWKH
DSSOLDQFHDVLWLVKHDY\$OZD\VXVH
VDIHW\JORYHVDQGHQFORVHGIRRWZHDU
ವ 'RQRWLQVWDOORUXVHWKHDSSOLDQFH
ZKHUHWKHWHPSHUDWXUHLVOHVVWKDQ
r&
ವ ,QVWDOOWKHDSSOLDQFHLQDVDIHDQG
VXLWDEOHSODFHWKDWPHHWVLQVWDOODWLRQ
UHTXLUHPHQWV
www.youtube.com/electrolux
www.youtube.com/aeg
How to install your AEG
Semi Integrated Dishwasher
(OHFWULFDOFRQQHFWLRQ
:$51,1*
5LVNRIILUHDQGHOHFWULF
VKRFN
ವ 7KHDSSOLDQFHPXVWEHHDUWKHG
ವ 0DNHVXUHWKDWWKHSDUDPHWHUVRQWKH
UDWLQJSODWHDUHFRPSDWLEOHZLWKWKH
HOHFWULFDOUDWLQJVRIWKHPDLQVSRZHU
VXSSO\
ವ $OZD\VXVHDFRUUHFWO\LQVWDOOHG
VKRFNSURRIVRFNHW
ವ 'RQRWXVHPXOWLSOXJDGDSWHUVDQG
H[WHQVLRQFDEOHV
ವ 0DNHVXUHQRWWRFDXVHGDPDJHWR
WKHPDLQVSOXJDQGWRWKHPDLQV
FDEOH6KRXOGWKHPDLQVFDEOHQHHGWR
(1*/,6+ 
EHUHSODFHGWKLVPXVWEHFDUULHGRXW
E\RXU$XWKRULVHG6HUYLFH&HQWUH
ವ &RQQHFWWKHPDLQVSOXJWRWKHPDLQV
VRFNHWRQO\DWWKHHQGRIWKH
LQVWDOODWLRQ0DNHVXUHWKDWWKHUHLV
DFFHVVWRWKHPDLQVSOXJDIWHUWKH
LQVWDOODWLRQ
ವ 'RQRWSXOOWKHPDLQVFDEOHWR
GLVFRQQHFWWKHDSSOLDQFH$OZD\VSXOO
WKHPDLQVSOXJ
ವ 7KLVDSSOLDQFHLVILWWHGZLWKD$
PDLQVSOXJ,ILWLVQHFHVVDU\WR
FKDQJHWKHPDLQVSOXJIXVHXVHRQO\
D$$67$%6IXVH8.DQG
,UHODQGRQO\
:DWHUFRQQHFWLRQ
ವ 'RQRWFDXVHGDPDJHWRWKHZDWHU
KRVHV
ವ %HIRUHFRQQHFWLRQWRQHZSLSHVSLSHV
QRWXVHGIRUDORQJWLPHZKHUHUHSDLU
ZRUNKDVEHHQFDUULHGRXWRUQHZ
GHYLFHVILWWHGZDWHUPHWHUVHWFOHW
WKHZDWHUIORZXQWLOLWLVFOHDQDQG
FOHDU
ವ (QVXUHWKDWWKHUHDUHQRYLVLEOHZDWHU
OHDNVGXULQJDQGDIWHUWKHILUVWXVHRI
WKHDSSOLDQFH
ವ 7KHZDWHULQOHWKRVHKDVDVDIHW\
YDOYHDQGDVKHDWKZLWKDQLQQHU
PDLQVFDEOH
:$51,1*
'DQJHURXVYROWDJH
ವ ,IWKHZDWHULQOHWKRVHLVGDPDJHG
LPPHGLDWHO\FORVHWKHZDWHUWDSDQG
GLVFRQQHFWWKHPDLQVSOXJIURPWKH
PDLQVVRFNHW&RQWDFWWKH$XWKRULVHG
6HUYLFH&HQWUHWRUHSODFHWKHZDWHU
LQOHWKRVH
8VH
ವ 'RQRWSXWIODPPDEOHSURGXFWVRU
LWHPVWKDWDUHZHWZLWKIODPPDEOH
SURGXFWVLQQHDURURQWKHDSSOLDQFH
ವ 'LVKZDVKHUGHWHUJHQWVDUH
GDQJHURXV)ROORZWKHVDIHW\
LQVWUXFWLRQVRQWKHGHWHUJHQW
SDFNDJLQJ
ವ 'RQRWGULQNDQGSOD\ZLWKWKHZDWHULQ
WKHDSSOLDQFH
ವ 'RQRWUHPRYHWKHGLVKHVIURPWKH
DSSOLDQFHXQWLOWKHSURJUDPPHLV
FRPSOHWH6RPHGHWHUJHQWPD\
UHPDLQRQWKHGLVKHV
ವ 'RQRWVWRUHLWHPVRUDSSO\SUHVVXUH
RQWKHRSHQGRRURIWKHDSSOLDQFH
ವ 7KHDSSOLDQFHFDQUHOHDVHKRWVWHDP
LI\RXRSHQWKHGRRUZKLOHD
SURJUDPPHRSHUDWHV
,QWHUQDOOLJKWLQJ
:$51,1*
5LVNRILQMXU\
ವ &RQFHUQLQJWKHODPSVLQVLGHWKLV
SURGXFWDQGVSDUHSDUWODPSVVROG
VHSDUDWHO\7KHVHODPSVDUHLQWHQGHG
WRZLWKVWDQGH[WUHPHSK\VLFDO
FRQGLWLRQVLQKRXVHKROGDSSOLDQFHV
VXFKDVWHPSHUDWXUHYLEUDWLRQ
KXPLGLW\RUDUHLQWHQGHGWRVLJQDO
LQIRUPDWLRQDERXWWKHRSHUDWLRQDO
VWDWXVRIWKHDSSOLDQFH7KH\DUHQRW
LQWHQGHGWREHXVHGLQRWKHU
DSSOLFDWLRQVDQGDUHQRWVXLWDEOHIRU
KRXVHKROGURRPLOOXPLQDWLRQ
ವ 7RUHSODFHWKHLQWHUQDOOLJKWLQJ
FRQWDFWWKH$XWKRULVHG6HUYLFH
&HQWUH
6HUYLFH
ವ 7RUHSDLUWKHDSSOLDQFHFRQWDFWWKH
$XWKRULVHG6HUYLFH&HQWUH8VH
RULJLQDOVSDUHSDUWVRQO\
ವ 3OHDVHQRWHWKDWVHOIUHSDLURUQRQ
SURIHVVLRQDOUHSDLUFDQKDYHVDIHW\
FRQVHTXHQFHVDQGPLJKWYRLGWKH
JXDUDQWHH
ವ 7KHIROORZLQJVSDUHSDUWVZLOOEH
DYDLODEOHIRU\HDUVDIWHUWKHPRGHO
KDVEHHQGLVFRQWLQXHGPRWRU
FLUFXODWLRQDQGGUDLQSXPSKHDWHUV
DQGKHDWLQJHOHPHQWVLQFOXGLQJKHDW
SXPSVSLSLQJDQGUHODWHGHTXLSPHQW
ZZZDHJFRP
LQFOXGLQJKRVHVYDOYHVILOWHUVDQG
DTXDVWRSVVWUXFWXUDODQGLQWHULRU
SDUWVUHODWHGWRGRRUDVVHPEOLHV
SULQWHGFLUFXLWERDUGVHOHFWURQLF
GLVSOD\VSUHVVXUHVZLWFKHV
WKHUPRVWDWVDQGVHQVRUVVRIWZDUH
DQGILUPZDUHLQFOXGLQJUHVHWVRIWZDUH
3OHDVHQRWHWKDWVRPHRIWKHVHVSDUH
SDUWVDUHRQO\DYDLODEOHWR
SURIHVVLRQDOUHSDLUHUVDQGWKDWQRWDOO
VSDUHSDUWVDUHUHOHYDQWIRUDOO
PRGHOV
ವ 7KHIROORZLQJVSDUHSDUWVZLOOEH
DYDLODEOHIRU\HDUVDIWHUWKHPRGHO
KDVEHHQGLVFRQWLQXHGGRRUKLQJH
DQGVHDOVRWKHUVHDOVVSUD\DUPV
GUDLQILOWHUVLQWHULRUUDFNVDQGSODVWLF
SHULSKHUDOVVXFKDVEDVNHWVDQGOLGV
'LVSRVDO
:$51,1*
5LVNRILQMXU\RUVXIIRFDWLRQ
ವ 'LVFRQQHFWWKHDSSOLDQFHIURPWKH
PDLQVVXSSO\
ವ &XWRIIWKHPDLQVFDEOHDQGGLVFDUGLW
ವ 5HPRYHWKHGRRUFDWFKWRSUHYHQW
FKLOGUHQDQGSHWVWRJHWFORVHGLQWKH
DSSOLDQFH
352'8&7'(6&5,37,21
7KHJUDSKLFVEHORZLVMXVWD
JHQHUDOSURGXFWRYHUYLHZ
)RUPRUHGHWDLOHG
LQIRUPDWLRQUHIHUWRRWKHU
FKDSWHUVDQGRUGRFXPHQWV
SURYLGHGZLWKWKHDSSOLDQFH
4
3
7
9
8
10
56
11
1
2
8SSHUVSUD\DUP
/RZHUVSUD\DUP
)LOWHUV
5DWLQJSODWH
6DOWFRQWDLQHU
$LUYHQW
5LQVHDLGGLVSHQVHU
'HWHUJHQWGLVSHQVHU
&XWOHU\EDVNHW

/RZHUEDVNHW
(1*/,6+ 

8SSHUEDVNHW
&21752/3$1(/
1 2
4
56
3
2QRIILQGLFDWRU
3URJUDPPHPDUNHU
,QGLFDWRUV
'HOD\EXWWRQ
6WDUWEXWWRQ
3URJUDPPHNQRE
,QGLFDWRUV
,QGLFDWRU 'HVFULSWLRQ
'U\LQJSKDVHLQGLFDWRU,WLVRQZKHQ\RXVHOHFWDSURJUDPPHZLWKWKHGU\ಣ
LQJSKDVH,WIODVKHVZKHQWKHGU\LQJSKDVHRSHUDWHV
6DOWLQGLFDWRU,WLVRQZKHQWKHVDOWFRQWDLQHUQHHGVUHILOOLQJ,WLVDOZD\V
RIIZKLOHWKHSURJUDPPHRSHUDWHV
5LQVHDLGLQGLFDWRU,WLVRQZKHQWKHULQVHDLGGLVSHQVHUQHHGVUHILOOLQJ,W
LVDOZD\VRIIZKLOHWKHSURJUDPPHRSHUDWHV
:DVKLQJSKDVHLQGLFDWRU,WLVRQZKHQWKHZDVKLQJSKDVHDQGWKHULQVLQJ
SKDVHVRSHUDWH
6HWWLQJDQGDODUPLQGLFDWRU,WLVRQZKHQ\RXHQWHUVHWWLQJPRGHRUZKHQ
DPDOIXQFWLRQRIWKHDSSOLDQFHRFFXUV
ZZZDHJFRP
 352*5$00(6
7KHRUGHURIWKHSURJUDPPHVLQWKHWDEOHPD\QRWUHIOHFWWKHLUVHTXHQFHRQWKHFRQWURO
SDQHO
3URJUDPPH 7\SHRIORDG 'HJUHHRIVRLO 3URJUDPPHSKDVHV

ವ &URFNHU\
ವ &XWOHU\
ವ 3RWV
ವ 3DQV
ವ 1RUPDO
ವ /LJKWO\GULHGRQ
ವ 3UHZDVK
ವ :DVKr&
ವ ,QWHUPHGLDWHULQVH
ವ )LQDOULQVHr&
ವ 'U\LQJ
ವ $LU'U\
ವ &URFNHU\
ವ &XWOHU\
ವ 3RWV
ವ 3DQV
ವ 1RUPDOWRKHDY\
ವ 'ULHGRQ
ವ 3UHZDVK
ವ :DVKr&
ವ ,QWHUPHGLDWHULQVH
ವ )LQDOULQVHr&
ವ 'U\LQJ
ವ $LU'U\
ವ &URFNHU\
ವ &XWOHU\
ವ 3RWV
ವ 3DQV
ವ 1RUPDO
ವ /LJKWO\GULHGRQ
ವ :DVKr&
ವ ,QWHUPHGLDWHULQVH
ವ )LQDOULQVHr&
ವ 'U\LQJ
ವ $LU'U\

ವ $OOW\SHVRI
ORDGV
ವ $OOGHJUHHVRI
VRLO
ವ 3UHZDVK

7KLVSURJUDPPHRIIHUVWKHPRVWHIILFLHQWXVHRIZDWHUDQGHQHUJ\FRQVXPSWLRQIRUFURFNHU\DQGFXWಣ
OHU\ZLWKQRUPDOVRLO7KLVLVWKHVWDQGDUGSURJUDPPHIRUWHVWLQVWLWXWHV7KLVSURJUDPPHLVXVHGWRDVಣ
VHVVFRPSOLDQFHZLWKWKH(FRGHVLJQ&RPLVVLRQ5HJXODWLRQ(8

:LWKWKLVSURJUDPPH\RXFDQTXLFNO\ULQVHRIIIRRGUHPDLQVIURPGLVKHVDQGSUHYHQWRGRXUVIRUPLQJ
LQWKHDSSOLDQFH'RQRWXVHGHWHUJHQWZLWKWKLVSURJUDPPH
&RQVXPSWLRQYDOXHV
3URJUDPPH


:DWHU
O
(QHUJ\
N:K
'XUDWLRQ
PLQ












  
  
  

7KHSUHVVXUHDQGWKHWHPSHUDWXUHRIWKHZDWHUWKHYDULDWLRQVRIWKHPDLQVVXSSO\WKHRSWLRQVWKH
TXDQWLW\RIGLVKHVDQGWKHGHJUHHRIVRLOFDQFKDQJHWKHYDOXHV

7KHYDOXHVIRUSURJUDPPHVRWKHUWKDQ
(&2DUHLQGLFDWLYHRQO\

,QDFFRUGDQFHZLWKWKHUHJXODWLRQ

,QDFFRUGDQFHZLWKWKHUHJXODWLRQ
(1*/,6+ 
,QIRUPDWLRQIRUWHVWLQVWLWXWHV
7RUHFHLYHWKHQHFHVVDU\LQIRUPDWLRQIRUFRQGXFWLQJSHUIRUPDQFHWHVWVHJDFFRUGLQJ
WR(1VHQGDQHPDLOWR
LQIRWHVW#GLVKZDVKHUSURGXFWLRQFRP
,Q\RXUUHTXHVWSOHDVHLQFOXGHWKHSURGXFWQXPEHUFRGH31&IRXQGRQWKHUDWLQJ
SODWH
)RUDQ\RWKHUTXHVWLRQVUHJDUGLQJ\RXUGLVKZDVKHUSOHDVHUHIHUWRWKHVHUYLFHERRN
SURYLGHGZLWK\RXUDSSOLDQFH
6(77,1*6
3URJUDPPHVHOHFWLRQ
PRGHDQGXVHUPRGH
:KHQWKHDSSOLDQFHLVLQSURJUDPPH
VHOHFWLRQPRGHLWLVSRVVLEOHWRVHWD
SURJUDPPHDQGWRHQWHUXVHUPRGH
6HWWLQJVDYDLODEOHLQWKHXVHUPRGH
ವ 7KHOHYHORIZDWHUVRIWHQHUDFFRUGLQJ
WRWKHZDWHUKDUGQHVV
ವ $FWLYDWLRQRUGHDFWLYDWLRQRIWKHULQVH
DLGHPSW\QRWLILFDWLRQ
ವ $FWLYDWLRQRUGHDFWLYDWLRQRIWKH
$LU'U\
$VWKHDSSOLDQFHVWRUHVWKHVDYHG
VHWWLQJVWKHUHLVQRQHHGWRFRQILJXUH
LWEHIRUHHYHU\F\FOH
+RZWRVHWWKHSURJUDPPH
VHOHFWLRQPRGH
7KHDSSOLDQFHLVLQSURJUDPPHVHOHFWLRQ
PRGHZKHQWKHRQRIILQGLFDWRULVRQDQG
LQGLFDWRUIODVKHV
$IWHUDFWLYDWLRQWKHDSSOLDQFHLVLQ
SURJUDPPHVHOHFWLRQPRGHE\GHIDXOW,I
QRWVHWWKHSURJUDPPHVHOHFWLRQPRGH
WKHIROORZLQJZD\
3UHVVDQGKROG
XQWLOWKHDSSOLDQFHLV
LQSURJUDPPHVHOHFWLRQPRGH
7KHZDWHUVRIWHQHU
7KHZDWHUVRIWHQHUUHPRYHVPLQHUDOV
IURPWKHZDWHUVXSSO\ZKLFKZRXOGKDYH
DQHJDWLYHHIIHFWRQWKHZDVKLQJUHVXOWV
DQGRQWKHDSSOLDQFH
7KHKLJKHUWKHFRQWHQWRIWKHVHPLQHUDOV
WKHKDUGHU\RXUZDWHULV:DWHUKDUGQHVV
LVPHDVXUHGLQHTXLYDOHQWVFDOHV
7KHZDWHUVRIWHQHUVKRXOGEHDGMXVWHG
DFFRUGLQJWRWKHKDUGQHVVRIWKHZDWHULQ
\RXUDUHD<RXUORFDOZDWHUDXWKRULW\FDQ
DGYLVH\RXRQWKHKDUGQHVVRIWKHZDWHU
LQ\RXUDUHD,WLVLPSRUWDQWWRVHWWKH
ULJKWOHYHORIWKHZDWHUVRIWHQHUWRDVVXUH
JRRGZDVKLQJUHVXOWV
:DWHUKDUGQHVV
*HUPDQGH഻
JUHHVrG+
)UHQFKGH഻
JUHHVrI+
PPROO &ODUNHGH഻
JUHHV
:DWHUVRIWHQHUOHY഻
HO
    
   
   
   
   
   


   
ZZZDHJFRP
*HUPDQGH഻
JUHHVrG+
)UHQFKGH഻
JUHHVrI+
PPROO &ODUNHGH഻
JUHHV
:DWHUVRIWHQHUOHY഻
HO
   
   
   



)DFWRU\VHWWLQJ

'RQRWXVHVDOWDWWKLVOHYHO
5HJDUGOHVVRIWKHW\SHRIGHWHUJHQW
XVHGVHWWKHSURSHUZDWHUKDUGQHVV
OHYHOWRNHHSWKHVDOWUHILOOLQGLFDWRU
DFWLYH
0XOWLWDEVFRQWDLQLQJVDOWDUH
QRWHIIHFWLYHHQRXJKWR
VRIWHQKDUGZDWHU
5HJHQHUDWLRQSURFHVV
)RUWKHFRUUHFWZDWHUVRIWHQHURSHUDWLRQ
WKHUHVLQRIWKHVRIWHQHUGHYLFHQHHGVWR
EHUHJHQHUDWHGUHJXODUO\7KLVSURFHVVLV
DXWRPDWLFDQGLVWKHSDUWRIWKHQRUPDO
GLVKZDVKHURSHUDWLRQ
:KHQWKHSUHVFULEHGTXDQWLW\RIZDWHU
VHHYDOXHVLQWKHWDEOHKDVEHHQXVHG
VLQFHWKHSUHYLRXVUHJHQHUDWLRQSURFHVV
DQHZUHJHQHUDWLRQSURFHVVZLOOEH
LQLWLDWHGEHWZHHQWKHILQDOULQVHDQGWKH
SURJUDPPHHQG
:DWHUVRIWHQHUOHY഻
HO
$PRXQWRIZDWHU
O










,QFDVHRIWKHKLJKZDWHUVRIWHQHUVHWWLQJ
LWPD\RFFXUDOVRLQWKHPLGGOHRIWKH
SURJUDPPHEHIRUHWKHULQVHWZLFH
GXULQJDSURJUDPPH5HJHQHUDWLRQ
LQLWLDWLRQKDVQRLPSDFWRQWKHF\FOH
GXUDWLRQXQOHVVLWRFFXUVLQWKHPLGGOHRI
DSURJUDPPHRUDWWKHHQGRID
SURJUDPPHZLWKDVKRUWGU\LQJSKDVH,Q
WKDWFDVHVWKHUHJHQHUDWLRQSURORQJVWKH
WRWDOGXUDWLRQRIDSURJUDPPHE\
DGGLWLRQDOPLQXWHV
6XEVHTXHQWO\WKHULQVLQJRIWKHZDWHU
VRIWHQHUWKDWODVWVPLQXWHVPD\EHJLQ
LQWKHVDPHF\FOHRUDWWKHEHJLQQLQJRI
WKHQH[WSURJUDPPH7KLVDFWLYLW\
LQFUHDVHVWKHWRWDOZDWHUFRQVXPSWLRQRI
DSURJUDPPHE\DGGLWLRQDOOLWUHVDQG
WKHWRWDOHQHUJ\FRQVXPSWLRQRID
SURJUDPPHE\DGGLWLRQDO:K7KH
ULQVLQJRIWKHVRIWHQHUHQGVZLWKD
FRPSOHWHGUDLQ
(DFKSHUIRUPHGVRIWHQHUULQVHSRVVLEOH
PRUHWKDQRQHLQWKHVDPHF\FOHPD\
SURORQJWKHSURJUDPPHGXUDWLRQE\
DQRWKHUPLQXWHVZKHQLWRFFXUVDWDQ\
SRLQWDWWKHEHJLQQLQJRULQWKHPLGGOHRI
DSURJUDPPH
$OOWKHFRQVXPSWLRQYDOXHV
PHQWLRQHGLQWKLVVHFWLRQDUH
GHWHUPLQHGLQDFFRUGDQFH
ZLWKWKHFXUUHQWO\DSSOLFDEOH
VWDQGDUGLQODERUDWRU\
FRQGLWLRQVZLWKZDWHU
KDUGQHVVPPRO/
DFFRUGLQJWRWKH
UHJXODWLRQZDWHUVRIWHQHU
OHYHO
7KHSUHVVXUHDQGWKH
WHPSHUDWXUHRIZDWHUDVZHOO
DVWKHYDULDWLRQVRIWKH
PDLQVVXSSO\FDQFKDQJH
WKHYDOXHV
(1*/,6+ 
+RZWRVHWWKHZDWHUVRIWHQHU
OHYHO
7KHDSSOLDQFHPXVWEHLQSURJUDPPH
VHOHFWLRQPRGH
0DNHVXUHWKDWWKHSURJUDPPHPDUNHU
RQWKHNQRELVLQWKHRQRIISRVLWLRQ
 7RHQWHUWKHXVHUPRGHSUHVVDQG
KROG
$WWKHVDPHWLPHWXUQWKH
NQREFRXQWHUFORFNZLVHXQWLOWKH
SURJUDPPHPDUNHULQGLFDWHVWKHILUVW
SURJUDPPH5HOHDVHWKH
ZKHQ
WKHLQGLFDWRUV
DQGRQRIIVWDUW
IODVKLQJ
7KHLQWHUPLWWHQWIODVKLQJRI
VKRZV
WKHFXUUHQWVHWWLQJHJIODVKHV
SDXVHIODVKHV OHYHO
 3UHVV
UHSHDWHGO\WRFKDQJHWKH
VHWWLQJ(DFKSUHVVLQJRI
LQFUHDVHVWKHOHYHOQXPEHU$IWHU
UHDFKLQJOHYHOWKHFRXQWVWDUWV
DJDLQIURPOHYHO
 7RFRQILUPWKHVHWWLQJWXUQWKH
SURJUDPPHNQREXQWLOWKH
SURJUDPPHPDUNHULVDJDLQLQWKH
RQRIISRVLWLRQ
7KHULQVHDLGHPSW\
QRWLILFDWLRQ
7KHULQVHDLGKHOSVWRGU\WKHGLVKHV
ZLWKRXWVWUHDNVDQGVWDLQV,WLV
DXWRPDWLFDOO\UHOHDVHGGXULQJWKHKRW
ULQVHSKDVH
:KHQWKHULQVHDLGFKDPEHULVHPSW\
WKHULQVHDLGLQGLFDWRULVWXUQHGRQ
QRWLI\LQJWRUHILOOULQVHDLG,IWKHGU\LQJ
UHVXOWVDUHVDWLVIDFWRU\ZKLOHXVLQJPXOWL
WDEOHWVRQO\LWLVSRVVLEOHWRGHDFWLYDWH
WKHQRWLILFDWLRQIRUUHILOOLQJULQVHDLG
+RZHYHUIRUEHVWGU\LQJSHUIRUPDQFH
DOZD\VXVHULQVHDLG
,IVWDQGDUGGHWHUJHQWRUPXOWLWDEOHWV
ZLWKRXWULQVHDLGDUHXVHGDFWLYDWHWKH
QRWLILFDWLRQWRNHHSWKHULQVHDLGUHILOO
LQGLFDWRUDFWLYH
+RZWRGHDFWLYDWHWKHULQVH
DLGHPSW\QRWLILFDWLRQ
7KHDSSOLDQFHPXVWEHLQSURJUDPPH
VHOHFWLRQPRGH
0DNHVXUHWKDWWKHSURJUDPPHPDUNHU
RQWKHNQRELVVHWWRWKHRQRIISRVLWLRQ
 7RHQWHUWKHXVHUPRGHSUHVVDQG
KROG
$WWKHVDPHWLPHWXUQWKH
NQREFRXQWHUFORFNZLVHXQWLOWKH
SURJUDPPHPDUNHULQGLFDWHVWKHILUVW
SURJUDPPH5HOHDVH
ZKHQWKH
LQGLFDWRUV
DQGRQRIIVWDUW
IODVKLQJ
 7XUQWKHNQREFRXQWHUFORFNZLVHXQWLO
WKHSURJUDPPHPDUNHULQGLFDWHVWKH
VHFRQGSURJUDPPH
7KHLQGLFDWRU
VKRZVWKHFXUUHQW
VHWWLQJ
ವ
LVRQ WKHULQVHDLGHPSW\
QRWLILFDWLRQLVDFWLYDWHG
ವ
LVRII WKHULQVHDLGHPSW\
QRWLILFDWLRQLVGHDFWLYDWHG
 3UHVV
WRFKDQJHWKHVHWWLQJ
 7RFRQILUPWKHVHWWLQJNHHSWXUQLQJ
WKHSURJUDPPHNQREXQWLOWKH
SURJUDPPHPDUNHULVEDFNLQWKH
RQRIISRVLWLRQ
$LU'U\
$LU'U\LPSURYHVWKHGU\LQJUHVXOWVZLWK
OHVVHQHUJ\FRQVXPSWLRQ7KHDSSOLDQFH
GRRURSHQVDXWRPDWLFDOO\GXULQJWKH
GU\LQJSKDVHDQGUHPDLQVDMDU
$LU'U\LVDXWRPDWLFDOO\DFWLYDWHGZLWKDOO
SURJUDPPHVRWKHUWKDQ
LI
DSSOLFDEOH
ZZZDHJFRP
7KHGXUDWLRQRIWKHGU\LQJSKDVHDQGWKH
GRRURSHQLQJWLPHYDU\GHSHQGLQJRQWKH
VHOHFWHGSURJUDPPHDQGRSWLRQV
&$87,21
'RQRWWU\WRFORVHWKH
DSSOLDQFHGRRUZLWKLQ
PLQXWHVDIWHUDXWRPDWLF
RSHQLQJ7KLVFDQFDXVH
GDPDJHWRWKHDSSOLDQFH
,IDIWHUZDUGVWKHGRRULV
FORVHGIRUDWOHDVWPLQXWHV
WKHUXQQLQJSURJUDPPH
HQGV
&$87,21
,IFKLOGUHQKDYHDFFHVVWR
WKHDSSOLDQFHZHDGYLVHWR
GHDFWLYDWH$LU'U\7KH
DXWRPDWLFRSHQLQJRIWKH
GRRUPD\SRVHDGDQJHU
+RZWRGHDFWLYDWH$LU'U\
7KHDSSOLDQFHPXVWEHLQSURJUDPPH
VHOHFWLRQPRGH
0DNHVXUHWKDWWKHSURJUDPPHPDUNHU
RQWKHNQRELVVHWWRWKHRQRIISRVLWLRQ
 7RHQWHUWKHXVHUPRGHSUHVVDQG
KROG
$WWKHVDPHWLPHWXUQWKH
NQREFRXQWHUFORFNZLVHXQWLOWKH
SURJUDPPHPDUNHULQGLFDWHVWKHILUVW
SURJUDPPH5HOHDVH
ZKHQWKH
LQGLFDWRUV
DQGRQRIIVWDUW
IODVKLQJ
 7XUQWKHNQREFRXQWHUFORFNZLVHXQWLO
WKHSURJUDPPHPDUNHULQGLFDWHVWKH
WKLUGSURJUDPPH
7KHLQGLFDWRU
VKRZVWKHFXUUHQW
VHWWLQJ
ವ
LVRQ $LU'U\LVDFWLYDWHG
ವ
LVRII $LU'U\LVGHDFWLYDWHG
 3UHVV
WRFKDQJHWKHVHWWLQJ
 7RFRQILUPWKHVHWWLQJNHHSWXUQLQJ
WKHSURJUDPPHNQREXQWLOWKH
SURJUDPPHPDUNHULVEDFNLQWKH
RQRIISRVLWLRQ
%()25(),56786(
 0DNHVXUHWKDWWKHFXUUHQWOHYHORI
WKHZDWHUVRIWHQHUDJUHHVZLWKWKH
KDUGQHVVRIWKHZDWHUVXSSO\,I
QRWDGMXVWWKHOHYHORIWKHZDWHU
VRIWHQHU
 )LOOWKHVDOWFRQWDLQHU
 )LOOWKHULQVHDLGGLVSHQVHU
 2SHQWKHZDWHUWDS
 6WDUWDSURJUDPPHWRUHPRYHDQ\
SURFHVVLQJUHVLGXDOVWKDWFDQVWLOOEH
LQVLGHWKHDSSOLDQFH'RQRWXVH
GHWHUJHQWDQGGRQRWSXWGLVKHVLQ
WKHEDVNHWV
$IWHUVWDUWLQJWKHSURJUDPPHWKH
DSSOLDQFHUHFKDUJHVWKHUHVLQLQWKH
ZDWHUVRIWHQHUIRUXSWRPLQXWHV7KH
ZDVKLQJSKDVHVWDUWVRQO\DIWHUWKLV
SURFHGXUHLVFRPSOHWH7KHSURFHGXUHLV
UHSHDWHGSHULRGLFDOO\
7KHVDOWFRQWDLQHU
&$87,21
8VHURXJKVDOWGHVLJQHGIRU
GLVKZDVKHUVRQO\)LQHVDOW
LQFUHDVHVWKHULVNRI
FRUURVLRQ
7KHVDOWLVXVHGWRUHFKDUJHWKHUHVLQLQ
WKHZDWHUVRIWHQHUDQGWRDVVXUHJRRG
ZDVKLQJUHVXOWVLQGDLO\XVH
+RZWRILOOWKHVDOW
FRQWDLQHU
 7XUQWKHFDSRIWKHVDOWFRQWDLQHU
FRXQWHUFORFNZLVHDQGUHPRYHLW
 3XWOLWUHRIZDWHULQWKHVDOW
FRQWDLQHURQO\IRUWKHILUVWWLPH
 )LOOWKHVDOWFRQWDLQHUZLWKNJRIVDOW
XQWLOLWLVIXOO
(1*/,6+ 
 &DUHIXOO\VKDNHWKHIXQQHOE\LWV
KDQGOHWRJHWWKHODVWJUDQXOHVLQVLGH
 5HPRYHWKHVDOWDURXQGWKHRSHQLQJ
RIWKHVDOWFRQWDLQHU
 7XUQWKHFDSRIWKHVDOWFRQWDLQHU
FORFNZLVHWRFORVHWKHVDOWFRQWDLQHU
&$87,21
:DWHUDQGVDOWFDQFRPHRXW
RIWKHVDOWFRQWDLQHUZKHQ
\RXILOOLW$IWHU\RXILOOWKH
VDOWFRQWDLQHULPPHGLDWHO\
VWDUWDSURJUDPPHWR
SUHYHQWFRUURVLRQ
+RZWRILOOWKHULQVHDLG
GLVSHQVHU
M
A
X
1
2
3
4
+
-
AB
D
C
&$87,21
7KHFRPSDUWPHQW$LVIRU
ULQVHDLGRQO\'RQRWILOOLW
ZLWKGHWHUJHQW
&$87,21
2QO\XVHULQVHDLGGHVLJQHG
VSHFLILFDOO\IRUGLVKZDVKHUV
 3UHVVWKHUHOHDVHEXWWRQ'WRRSHQ
WKHOLG&
 )LOOWKHGLVSHQVHU$XQWLOWKHULQVH
DLGUHDFKHVWKHPDUNLQJ0$;
 5HPRYHWKHVSLOOHGULQVHDLGZLWKDQ
DEVRUEHQWFORWKWRSUHYHQWH[FHVVLYH
IRDPIRUPDWLRQ
 &ORVHWKHOLG0DNHVXUHWKDWWKH
UHOHDVHEXWWRQORFNVLQWRSRVLWLRQ
<RXFDQWXUQWKHVHOHFWRURI
WKHUHOHDVHGTXDQWLW\%
EHWZHHQSRVLWLRQORZHVW
TXDQWLW\DQGSRVLWLRQRU
KLJKHVWTXDQWLW\
'$,/<86(
 2SHQWKHZDWHUWDS  7XUQWKHNQREXQWLOWKHSURJUDPPH
PDUNHULVDOLJQHGZLWKWKH
ZZZDHJFRP
SURJUDPPH\RXZDQWWRVHW6HWWKH
FRUUHFWSURJUDPPHIRUWKHW\SHRI
ORDGDQGWKHGHJUHHRIVRLO
ವ ,IWKHVDOWLQGLFDWRUVLVRQILOOWKH
VDOWFRQWDLQHU
ವ ,IWKHULQVHDLGLQGLFDWRULVRQILOO
WKHULQVHDLGGLVSHQVHU
 /RDGWKHEDVNHWV
 $GGWKHGHWHUJHQW
 6WDUWWKHSURJUDPPH
8VLQJWKHGHWHUJHQW
20
30
A
B
C
&$87,21
2QO\XVHGHWHUJHQW
VSHFLILFDOO\GHVLJQHGIRU
GLVKZDVKHUV
 3UHVVWKHUHOHDVHEXWWRQ%WRRSHQ
WKHOLG&
 3XWWKHGHWHUJHQWLQSRZGHURU
WDEOHWVLQWKHFRPSDUWPHQW$
 ,IWKHSURJUDPPHKDVDSUHZDVK
SKDVHSXWDVPDOOTXDQWLW\RI
GHWHUJHQWRQWKHLQQHUSDUWRIWKH
DSSOLDQFHGRRU
 &ORVHWKHOLG0DNHVXUHWKDWWKH
UHOHDVHEXWWRQORFNVLQWRSRVLWLRQ
)RULQIRUPDWLRQDERXWWKH
GHWHUJHQWGRVDJHUHIHUWR
WKHPDQXIDFWXUHUV
LQVWUXFWLRQVRQWKH
SDFNDJLQJRIWKHSURGXFW
8VXDOO\PORIJHO
GHWHUJHQWLVDGHTXDWHIRU
ZDVKLQJDORDGZLWKQRUPDO
VRLO
'RQRWILOOWKHFRPSDUWPHQW
$ZLWKPRUHWKDQPORI
JHOGHWHUJHQW
6HWWLQJDQGVWDUWLQJD
SURJUDPPH
6WDUWLQJDSURJUDPPH
 2SHQWKHZDWHUWDS
 &ORVHWKHDSSOLDQFHGRRU
 7XUQWKHNQREXQWLOWKHSURJUDPPH
PDUNHULVDOLJQHGZLWKWKH
SURJUDPPH\RXZDQWWRVHW
ವ 7KHRQRIILQGLFDWRULVRQ
ವ 7KHVWDUWLQGLFDWRUVWDUWVWRIODVK
 3UHVV
ವ 7KHSURJUDPPHVWDUWV
ವ 7KHLQGLFDWRURIWKHZDVKLQJ
SKDVHLVRQ
ವ 7KHRQRIILQGLFDWRUDQGVWDUW
LQGLFDWRUDUHRQ
6WDUWLQJDSURJUDPPHZLWK
GHOD\VWDUW
 6HWDSURJUDPPH
 3UHVV
WRGHOD\WKHVWDUWRIWKH
SURJUDPPHE\KRXUV
7KHOLJKWUHODWHGWRWKHEXWWRQLVRQ
 3UHVV
WRVWDUWWKHFRXQWGRZQ
7KHOLJKWUHODWHGWRWKHEXWWRQLVRQ
'XULQJWKHFRXQWGRZQLWLVQRWSRVVLEOH
WRFKDQJHWKHSURJUDPPH
:KHQWKHFRXQWGRZQLVFRPSOHWHWKH
SURJUDPPHVWDUWV
&DQFHOOLQJWKHSURJUDPPH
3UHVVDQGKROG XQWLOWKHOLJKWUHODWHG
WRWKHEXWWRQVWDUWVWRIODVK
0DNHVXUHWKDWWKHUHLVGHWHUJHQWLQWKH
GHWHUJHQWGLVSHQVHUEHIRUH\RXVWDUWD
QHZSURJUDPPH
&DQFHOOLQJWKHGHOD\VWDUW
ZKLOHWKHFRXQWGRZQ
RSHUDWHV
 3UHVVDQGKROG XQWLOWKHOLJKW
UHODWHGWRWKHEXWWRQVWDUWVWRIODVK
 3UHVV
WRVWDUWWKHSURJUDPPH
(1*/,6+ 
2SHQLQJWKHGRRUZKLOHWKH
DSSOLDQFHRSHUDWHV
2SHQLQJWKHGRRUZKLOHDSURJUDPPHLV
UXQQLQJVWRSVWKHDSSOLDQFH,WPD\DIIHFW
WKHHQHUJ\FRQVXPSWLRQDQGWKH
SURJUDPPHGXUDWLRQ$IWHUFORVLQJWKH
GRRUWKHDSSOLDQFHFRQWLQXHVIURPWKH
SRLQWRILQWHUUXSWLRQ
,IWKHGRRULVRSHQHGIRU
PRUHWKDQVHFRQGV
GXULQJWKHGU\LQJSKDVHWKH
UXQQLQJSURJUDPPHHQGV,W
GRHVQRWKDSSHQLIWKHGRRU
LVRSHQHGE\$LU'U\IXQFWLRQ
'RQRWWU\WRFORVHWKH
DSSOLDQFHGRRUZLWKLQ
PLQXWHVDIWHU$LU'U\
DXWRPDWLFDOO\RSHQVLWDVWKLV
PD\FDXVHGDPDJHWRWKH
DSSOLDQFH
,IDIWHUZDUGVWKHGRRULV
FORVHGIRUDWOHDVWPLQXWHV
WKHUXQQLQJSURJUDPPH
HQGV
7KH$XWR2IIIXQFWLRQ
7KLVIXQFWLRQGHFUHDVHVHQHUJ\
FRQVXPSWLRQE\GHDFWLYDWLQJ
DXWRPDWLFDOO\WKHDSSOLDQFHZKHQLWLVQRW
RSHUDWLQJ
7KHIXQFWLRQFRPHVLQWRRSHUDWLRQ
ವ :KHQWKHSURJUDPPHLVFRPSOHWH
ವ $IWHUPLQXWHVLIDSURJUDPPHZDV
QRWVWDUWHG
(QGRIWKHSURJUDPPH
:KHQWKHSURJUDPPHLVFRPSOHWHWKH
$XWR2IIIXQFWLRQVZLWFKHVWKHDSSOLDQFH
RII
&ORVHWKHZDWHUWDS
+,176$1'7,36
*HQHUDO
)ROORZWKHKLQWVEHORZWRHQVXUHRSWLPDO
FOHDQLQJDQGGU\LQJUHVXOWVLQGDLO\XVH
DQGWRSURWHFWWKHHQYLURQPHQW
ವ :DVKLQJGLVKHVLQWKHGLVKZDVKHUDV
LQVWUXFWHGLQWKHXVHUPDQXDOXVXDOO\
FRQVXPHVOHVVZDWHUDQGHQHUJ\WKDQ
ZDVKLQJGLVKHVE\KDQG
ವ /RDGWKHGLVKZDVKHUWRLWVIXOO
FDSDFLW\WRVDYHZDWHUDQGHQHUJ\
)RUEHVWFOHDQLQJUHVXOWVDUUDQJH
LWHPVLQWKHEDVNHWVDVLQVWUXFWHGLQ
WKHXVHUPDQXDODQGGRQRWRYHUORDG
WKHEDVNHWV
ವ 'RQRWSUHULQVHGLVKHVE\KDQG,W
LQFUHDVHVWKHZDWHUDQGHQHUJ\
FRQVXPSWLRQ:KHQQHHGHGVHOHFWD
SURJUDPPHZLWKDSUHZDVKSKDVH
ವ 5HPRYHODUJHUUHVLGXHVRIIRRGIURP
WKHGLVKHVDQGHPSW\FXSVDQG
JODVVHVEHIRUHSXWWLQJWKHPLQVLGHWKH
DSSOLDQFH
ವ 6RDNRUVOLJKWO\VFRXUFRRNZDUHZLWK
ILUPO\FRRNHGRQRUEDNHGRQIRRG
EHIRUHZDVKLQJLWLQWKHDSSOLDQFH
ವ 0DNHVXUHWKDWLWHPVLQWKHEDVNHWV
GRQRWWRXFKRUFRYHUHDFKRWKHU
2QO\WKHQFDQWKHZDWHUFRPSOHWHO\
UHDFKDQGZDVKWKHGLVKHV
ವ <RXFDQXVHGLVKZDVKHUGHWHUJHQW
ULQVHDLGDQGVDOWVHSDUDWHO\RU\RX
FDQXVHWKHPXOWLWDEOHWVHJ$OOLQ
)ROORZWKHLQVWUXFWLRQVRQWKH
SDFNDJLQJ
ವ 6HOHFWDSURJUDPPHDFFRUGLQJWRWKH
W\SHRIORDGDQGWKHGHJUHHRIVRLO
RIIHUVWKHPRVWHIILFLHQWXVHRI
ZDWHUDQGHQHUJ\FRQVXPSWLRQ
ವ 7RSUHYHQWOLPHVFDOHEXLOGXSLQVLGH
WKHDSSOLDQFH
ದ 5HILOOWKHVDOWFRQWDLQHUZKHQHYHU
QHFHVVDU\
ದ 8VHWKHUHFRPPHQGHGGRVDJHRI
WKHGHWHUJHQWDQGULQVHDLG
ದ 0DNHVXUHWKDWWKHFXUUHQWOHYHORI
WKHZDWHUVRIWHQHUDJUHHVZLWKWKH
KDUGQHVVRIWKHZDWHUVXSSO\
ZZZDHJFRP
ದ )ROORZWKHLQVWUXFWLRQVLQWKH
FKDSWHU&DUHDQGFOHDQLQJ
8VLQJVDOWULQVHDLGDQG
GHWHUJHQW
ವ 2QO\XVHVDOWULQVHDLGDQGGHWHUJHQW
GHVLJQHGIRUGLVKZDVKHU2WKHU
SURGXFWVFDQFDXVHGDPDJHWRWKH
DSSOLDQFH
ವ ,QDUHDVZLWKKDUGDQGYHU\KDUG
ZDWHUZHUHFRPPHQGWRXVHEDVLF
GLVKZDVKHUGHWHUJHQWSRZGHUJHO
WDEOHWVFRQWDLQLQJQRDGGLWLRQDO
DJHQWVULQVHDLGDQGVDOWVHSDUDWHO\
IRURSWLPDOFOHDQLQJDQGGU\LQJ
UHVXOWV
ವ 'HWHUJHQWWDEOHWVGRQRWIXOO\GLVVROYH
ZLWKVKRUWSURJUDPPHV7RSUHYHQW
GHWHUJHQWUHVLGXHVRQWKHWDEOHZDUH
ZHUHFRPPHQGWKDW\RXXVHWDEOHWV
ZLWKORQJSURJUDPPHV
ವ $OZD\VXVHWKHFRUUHFWTXDQWLW\RI
GHWHUJHQW,QVXIILFLHQWGRVDJHRI
GHWHUJHQWFDQUHVXOWLQSRRUFOHDQLQJ
UHVXOWVDQGKDUGZDWHUILOPLQJRU
VSRWWLQJRQWKHLWHPV8VLQJWRRPXFK
GHWHUJHQWZLWKVRIWRUVRIWHQHGZDWHU
UHVXOWVLQGHWHUJHQWUHVLGXHVRQWKH
GLVKHV$GMXVWWKHDPRXQWRI
GHWHUJHQWEDVHGRQWKHZDWHU
KDUGQHVV5HIHUWRWKHLQVWUXFWLRQVRQ
WKHGHWHUJHQWSDFNDJLQJ
ವ $OZD\VXVHWKHFRUUHFWTXDQWLW\RI
ULQVHDLG,QVXIILFLHQWGRVDJHRIULQVH
DLGGHFUHDVHVWKHGU\LQJUHVXOWV
8VLQJWRRPXFKULQVHDLGUHVXOWVLQ
EOXLVKOD\HUVRQWKHLWHPV
ವ 0DNHVXUHWKDWWKHZDWHUVRIWHQHU
OHYHOLVFRUUHFW,IWKHOHYHOLVWRRKLJK
WKHLQFUHDVHGTXDQWLW\RIVDOWLQWKH
ZDWHUPLJKWUHVXOWLQUXVWRQFXWOHU\
:KDWWRGRLI\RXZDQWWR
VWRSXVLQJPXOWLWDEOHWV
%HIRUH\RXVWDUWWRXVHVHSDUDWHO\
GHWHUJHQWVDOWDQGULQVHDLGGRWKH
IROORZLQJSURFHGXUH
 6HWWKHKLJKHVWOHYHORIWKHZDWHU
VRIWHQHU
 0DNHVXUHWKDWWKHVDOWDQGULQVHDLG
FRQWDLQHUVDUHIXOO
 6WDUWWKHVKRUWHVWSURJUDPPHZLWKD
ULQVLQJSKDVH'RQRWDGGGHWHUJHQW
DQGGRQRWORDGWKHEDVNHWV
 :KHQWKHSURJUDPPHLVFRPSOHWHG
DGMXVWWKHZDWHUVRIWHQHUDFFRUGLQJ
WRWKHZDWHUKDUGQHVVLQ\RXUDUHD
 $GMXVWWKHUHOHDVHGTXDQWLW\RIULQVH
DLG
/RDGLQJWKHEDVNHWV
ವ $OZD\VXVHWKHZKROHVSDFHRIWKH
EDVNHWV
ವ 8VHWKHDSSOLDQFHWRZDVK
GLVKZDVKHUVDIHLWHPVRQO\
ವ 'RQRWZDVKLQWKHDSSOLDQFHLWHPV
PDGHRIZRRGKRUQDOXPLQLXP
SHZWHUDQGFRSSHUDVWKH\FRXOG
FUDFNZDUSJHWGLVFRORXUHGRUSLWWHG
ವ 'RQRWZDVKLQWKHDSSOLDQFHLWHPV
WKDWFDQDEVRUEZDWHUVSRQJHV
KRXVHKROGFORWKV
ವ 3XWKROORZLWHPVFXSVJODVVHVDQG
SDQVZLWKWKHRSHQLQJIDFLQJ
GRZQZDUGV
ವ 0DNHVXUHWKDWJODVVHVGRQRWWRXFK
HDFKRWKHU
ವ 3XWOLJKWLWHPVLQWKHXSSHUEDVNHW
0DNHVXUHWKDWWKHLWHPVGRQRWPRYH
IUHHO\
ವ 3XWFXWOHU\DQGVPDOOLWHPVLQWKH
FXWOHU\EDVNHW
ವ 0DNHVXUHWKDWWKHVSUD\DUPVFDQ
PRYHIUHHO\EHIRUH\RXVWDUWD
SURJUDPPH
%HIRUHVWDUWLQJD
SURJUDPPH
%HIRUH\RXVWDUWWKHVHOHFWHG
SURJUDPPHPDNHVXUHWKDW
ವ 7KHILOWHUVDUHFOHDQDQGFRUUHFWO\
LQVWDOOHG
ವ 7KHFDSRIWKHVDOWFRQWDLQHULVWLJKW
ವ 7KHVSUD\DUPVDUHQRWFORJJHG
ವ 7KHUHLVHQRXJKVDOWDQGULQVHDLG
XQOHVV\RXXVHPXOWLWDEOHWV
ವ 7KHDUUDQJHPHQWRIWKHLWHPVLQWKH
EDVNHWVLVFRUUHFW
ವ 7KHSURJUDPPHLVVXLWDEOHWRWKHW\SH
RIORDGDQGWKHGHJUHHRIVRLO
ವ 7KHFRUUHFWTXDQWLW\RIGHWHUJHQWLV
XVHG
8QORDGLQJWKHEDVNHWV
 /HWWKHWDEOHZDUHFRROGRZQEHIRUH
\RXUHPRYHLWIURPWKHDSSOLDQFH+RW
LWHPVFDQEHHDVLO\GDPDJHG
(1*/,6+ 
 )LUVWUHPRYHLWHPVIURPWKHORZHU
EDVNHWWKHQIURPWKHXSSHUEDVNHW
$IWHUWKHSURJUDPPHLV
FRPSOHWHGZDWHUFDQVWLOO
UHPDLQRQWKHLQVLGH
VXUIDFHVRIWKHDSSOLDQFH
&$5($1'&/($1,1*
:$51,1*
%HIRUHPDLQWHQDQFH
GHDFWLYDWHWKHDSSOLDQFHDQG
GLVFRQQHFWWKHPDLQVSOXJ
IURPWKHPDLQVRFNHW
'LUW\ILOWHUVDQGFORJJHG
VSUD\DUPVGHFUHDVHWKH
ZDVKLQJUHVXOWV0DNHD
FKHFNUHJXODUO\DQGLI
QHFHVVDU\FOHDQWKHP
&OHDQLQJWKHILOWHUV
7KHILOWHUV\VWHPLVPDGHRISDUWV
C
B
A
 7XUQWKHILOWHU%FRXQWHUFORFNZLVH
DQGUHPRYHLW
 5HPRYHWKHILOWHU&RXWRIILOWHU%
 5HPRYHWKHIODWILOWHU$
 :DVKWKHILOWHUV
 0DNHVXUHWKDWWKHUHDUHQRUHVLGXHV
RIIRRGRUVRLOLQRUDURXQGWKHHGJH
RIWKHVXPS
 3XWEDFNLQSODFHWKHIODWILOWHU$
0DNHVXUHWKDWLWLVFRUUHFWO\
SRVLWLRQHGXQGHUWKHJXLGHV
ZZZDHJFRP
 5HDVVHPEOHWKHILOWHUV%DQG&
 3XWEDFNWKHILOWHU%LQWKHIODWILOWHU
$7XUQLWFORFNZLVHXQWLOLWORFNV
&$87,21
$QLQFRUUHFWSRVLWLRQRIWKH
ILOWHUVFDQFDXVHEDG
ZDVKLQJUHVXOWVDQGGDPDJH
WRWKHDSSOLDQFH
&OHDQLQJWKHORZHUVSUD\
DUP
:HUHFRPPHQGWRFOHDQWKHORZHUVSUD\
DUPUHJXODUO\WRSUHYHQWVRLOIURP
FORJJLQJWKHKROHV
&ORJJHGKROHVFDQFDXVHXQVDWLVIDFWRU\
ZDVKLQJUHVXOWV
 7RUHPRYHWKHORZHUVSUD\DUPSXOO
LWXSZDUGV
 :DVKWKHVSUD\DUPXQGHUUXQQLQJ
ZDWHU8VHDWKLQSRLQWHGWRROHJD
WRRWKSLFNWRUHPRYHSDUWLFOHVRIVRLO
IURPWKHKROHV
 7RLQVWDOOWKHVSUD\DUPEDFNSUHVVLW
GRZQZDUGV
([WHUQDOFOHDQLQJ
ವ &OHDQWKHDSSOLDQFHZLWKDPRLVWVRIW
FORWK
ವ 2QO\XVHQHXWUDOGHWHUJHQWV
ವ 'RQRWXVHDEUDVLYHSURGXFWV
DEUDVLYHFOHDQLQJSDGVRUVROYHQWV
(1*/,6+ 
,QWHUQDOFOHDQLQJ
ವ &DUHIXOO\FOHDQWKHDSSOLDQFH
LQFOXGLQJWKHUXEEHUJDVNHWRIWKH
GRRUZLWKDVRIWGDPSFORWK
ವ ,I\RXUHJXODUO\XVHVKRUWGXUDWLRQ
SURJUDPPHVWKHVHFDQOHDYH
GHSRVLWVRIJUHDVHDQGOLPHVFDOH
LQVLGHWKHDSSOLDQFH7RSUHYHQWWKLV
ZHUHFRPPHQGWRUXQORQJGXUDWLRQ
SURJUDPPHVDWOHDVWWLPHVSHU
PRQWK
ವ 7RPDLQWDLQWKHSHUIRUPDQFHRI\RXU
DSSOLDQFHDWLWVEHVWZHUHFRPPHQG
WRXVHPRQWKO\DVSHFLILFFOHDQLQJ
SURGXFWIRUGLVKZDVKHUV)ROORZ
FDUHIXOO\WKHLQVWUXFWLRQVRQWKH
SDFNDJLQJRIWKHSURGXFW
5HPRYDORIIRUHLJQ
REMHFWV
&KHFNWKHILOWHUVDQGWKHVXPSDIWHUHDFK
XVHRIWKHGLVKZDVKHU)RUHLJQREMHFWV
HJSLHFHVRIJODVVSODVWLFERQHVRU
WRRWKSLFNVHWFGHFUHDVHWKHFOHDQLQJ
SHUIRUPDQFHDQGFDQFDXVHGDPDJHWR
WKHGUDLQSXPS
&$87,21
,IXQDEOHWRUHPRYHWKH
IRUHLJQREMHFWVFRQWDFWDQ
$XWKRULVHG6HUYLFH&HQWUH
 'LVDVVHPEOHWKHILOWHUVV\VWHPDV
LQVWUXFWHGLQWKLVFKDSWHU
 5HPRYHDQ\IRUHLJQREMHFWV
PDQXDOO\
 5HDVVHPEOHWKHILOWHUVDVLQVWUXFWHG
LQWKLVFKDSWHU
7528%/(6+227,1*
:$51,1*
,PSURSHUUHSDLURIWKH
DSSOLDQFHPD\SRVHD
GDQJHUWRWKHVDIHW\RIWKH
XVHU$Q\UHSDLUVPXVWEH
SHUIRUPHGE\TXDOLILHG
SHUVRQQHO
7KHPDMRULW\RISUREOHPVWKDWFDQ
RFFXUFDQEHVROYHGZLWKRXWWKHQHHG
WRFRQWDFWDQ$XWKRULVHG6HUYLFH
&HQWUH
5HIHUWRWKHEHORZWDEOHIRULQIRUPDWLRQ
RQSRVVLEOHSUREOHPV
:LWKVRPHSUREOHPVWKHGHGLFDWHG
LQGLFDWRUIODVKHVLQWHUPLWWHQWO\WRLQGLFDWH
DPDOIXQFWLRQDQGWKHDODUPFRGH
3UREOHPDQGDODUPFRGH 3RVVLEOHFDXVHDQGVROXWLRQ
<RXFDQQRWDFWLYDWHWKHDSSOLDQFH ವ 0DNHVXUHWKDWWKHPDLQVSOXJLVFRQQHFWHGWR
WKHPDLQVVRFNHW
ವ 0DNHVXUHWKDWWKHUHLVQRGDPDJHGIXVHLQ
WKHIXVHER[
7KHSURJUDPPHGRHVQRWVWDUW ವ 0DNHVXUHWKDWWKHDSSOLDQFHGRRULVFORVHG
ವ 3UHVVWKHVWDUWEXWWRQ
ವ ,IWKHGHOD\VWDUWLVVHWFDQFHOWKHVHWWLQJRU
ZDLWIRUWKHHQGRIWKHFRXQWGRZQ
ವ 7KHDSSOLDQFHUHFKDUJHVWKHUHVLQLQVLGHWKH
ZDWHUVRIWHQHU7KHGXUDWLRQRIWKHSURFHGXUH
LVDSSUR[LPDWHO\PLQXWHV
ZZZDHJFRP
3UREOHPDQGDODUPFRGH 3RVVLEOHFDXVHDQGVROXWLRQ
7KHDSSOLDQFHGRHVQRWILOOZLWKZDWHU
ವ 7KHLQGLFDWRU
IODVKHVWLPH
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 0DNHVXUHWKDWWKHZDWHUWDSLVRSHQ
ವ 0DNHVXUHWKDWWKHSUHVVXUHRIWKHZDWHUVXSಣ
SO\LVQRWWRRORZ)RUWKLVLQIRUPDWLRQFRQWDFW
\RXUORFDOZDWHUDXWKRULW\
ವ 0DNHVXUHWKDWWKHZDWHUWDSLVQRWFORJJHG
ವ 0DNHVXUHWKDWWKHILOWHULQWKHLQOHWKRVHLVQRW
FORJJHG
ವ 0DNHVXUHWKDWWKHLQOHWKRVHKDVQRNLQNVRU
EHQGV
7KHDSSOLDQFHGRHVQRWGUDLQWKHZDಣ
WHU
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 0DNHVXUHWKDWWKHVLQNVSLJRWLVQRWFORJJHG
ವ 0DNHVXUHWKDWWKHLQWHULRUILOWHUV\VWHPLVQRW
FORJJHG
ವ 0DNHVXUHWKDWWKHGUDLQKRVHKDVQRNLQNVRU
EHQGV
7KHDQWLIORRGGHYLFHLVRQ
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ &ORVHWKHZDWHUWDS
ವ 0DNHVXUHWKDWWKHDSSOLDQFHLVFRUUHFWO\LQಣ
VWDOOHG
ವ 0DNHVXUHWKHEDVNHWVDUHORDGHGDVLQVWUXFಣ
WHGLQWKHXVHUPDQXDO
0DOIXQFWLRQRIWKHZDWHUOHYHOGHWHFಣ
WLRQVHQVRU
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 0DNHVXUHWKDWWKHILOWHUVDUHFOHDQ
ವ 6ZLWFKWKHDSSOLDQFHRIIDQGRQ
0DOIXQFWLRQRIWKHZDVKSXPSRUWKH
GUDLQSXPS
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 6ZLWFKWKHDSSOLDQFHRIIDQGRQ
7KHWHPSHUDWXUHRIWKHZDWHULQVLGH
WKHDSSOLDQFHLVWRRKLJKRUPDOIXQFಣ
WLRQRIWKHWHPSHUDWXUHVHQVRURFFXUಣ
UHG
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 0DNHVXUHWKDWWKHWHPSHUDWXUHRIWKHLQOHWZDಣ
WHUGRHVQRWH[FHHGr&
ವ 6ZLWFKWKHDSSOLDQFHRIIDQGRQ
(1*/,6+ 
3UREOHPDQGDODUPFRGH 3RVVLEOHFDXVHDQGVROXWLRQ
7HFKQLFDOPDOIXQFWLRQRIWKHDSSOLಣ
DQFH
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 6ZLWFKWKHDSSOLDQFHRIIDQGRQ
7KHOHYHORIZDWHULQVLGHWKHDSSOLDQFH
LVWRRKLJK
ವ 7KHLQGLFDWRU
IODVKHVWLPHV
LQWHUPLWWHQWO\
ವ 7KHOLJKWUHODWHGWRWKHVWDUWEXWWRQ
IODVKHVFRQWLQXRXVO\
ವ 6ZLWFKWKHDSSOLDQFHRIIDQGRQ
ವ 0DNHVXUHWKDWWKHILOWHUVDUHFOHDQ
ವ 0DNHVXUHWKDWWKHRXWOHWKRVHLVLQVWDOOHGDW
WKHULJKWKHLJKWDERYHWKHIORRU5HIHUWRWKHLQಣ
VWDOODWLRQLQVWUXFWLRQV
7KHDSSOLDQFHVWRSVDQGVWDUWVPRUH
WLPHVGXULQJRSHUDWLRQ
ವ ,WLVQRUPDO,WSURYLGHVRSWLPDOFOHDQLQJUHVXOWV
DQGHQHUJ\VDYLQJV
7KHSURJUDPPHODVWVWRRORQJ ವ ,IWKHGHOD\HGVWDUWRSWLRQLVVHWFDQFHOWKHGHಣ
OD\VHWWLQJRUZDLWIRUWKHHQGRIWKHFRXQWಣ
GRZQ
6PDOOOHDNIURPWKHDSSOLDQFHGRRU ವ 7KHDSSOLDQFHLVQRWOHYHOOHG/RRVHQRUWLJKWಣ
HQWKHDGMXVWDEOHIHHWLIDSSOLFDEOH
ವ 7KHDSSOLDQFHGRRULVQRWFHQWUHGRQWKHWXE
$GMXVWWKHUHDUIRRWLIDSSOLFDEOH
7KHDSSOLDQFHGRRULVGLIILFXOWWRFORVH ವ 7KHDSSOLDQFHLVQRWOHYHOOHG/RRVHQRUWLJKWಣ
HQWKHDGMXVWDEOHIHHWLIDSSOLFDEOH
ವ 3DUWVRIWKHWDEOHZDUHDUHSURWUXGLQJIURPWKH
EDVNHWV
5DWWOLQJNQRFNLQJVRXQGVIURPLQVLGH
WKHDSSOLDQFH
ವ 7KHWDEOHZDUHLVQRWSURSHUO\DUUDQJHGLQWKH
EDVNHWV5HIHUWREDVNHWORDGLQJOHDIOHW
ವ 0DNHVXUHWKDWWKHVSUD\DUPVFDQURWDWHIUHHಣ
O\
7KHDSSOLDQFHWULSVWKHFLUFXLWEHDNHU ವ 7KHDPSHUDJHLVLQVXIILFLHQWWRVXSSO\VLPXOWDಣ
QHRXVO\DOOWKHDSSOLDQFHVLQXVH&KHFNWKH
VRFNHWDPSHUDJHDQGWKHFDSDFLW\RIWKHPHಣ
WHURUWXUQRIIRQHRIWKHDSSOLDQFHVLQXVH
ವ ,QWHUQDOHOHFWULFDOIDXOWRIWKHDSSOLDQFH&RQಣ
WDFWDQ$XWKRULVHG6HUYLFH&HQWUH
5HIHUWR%HIRUHILUVWXVH
'DLO\XVHRU+LQWVDQG
WLSVIRURWKHUSRVVLEOH
FDXVHV
2QFH\RXKDYHFKHFNHGWKHDSSOLDQFH
SUHVVWKHVWDUWEXWWRQ,IWKHSUREOHP
RFFXUVDJDLQFRQWDFWDQ$XWKRULVHG
6HUYLFH&HQWUH
)RUDODUPFRGHVQRWGHVFULEHGLQWKH
WDEOHFRQWDFWDQ$XWKRULVHG6HUYLFH
&HQWUH
ZZZDHJFRP
:$51,1*
:HGRQRWUHFRPPHQGXVLQJ
WKHDSSOLDQFHXQWLOWKH
SUREOHPKDVEHHQ
FRPSOHWHO\IL[HG8QSOXJWKH
DSSOLDQFHDQGGRQRWSOXJLW
LQDJDLQXQWLO\RXDUHFHUWDLQ
WKDWLWRSHUDWHVFRUUHFWO\
7KHZDVKLQJDQGGU\LQJUHVXOWVDUHQRWVDWLVIDFWRU\
3UREOHP 3RVVLEOHFDXVHDQGVROXWLRQ
3RRUZDVKLQJUHVXOWV ವ 5HIHUWR'DLO\XVH+LQWVDQGWLSVDQGEDVNHW
ORDGLQJOHDIOHW
ವ 8VHPRUHLQWHQVLYHZDVKLQJSURJUDPPHV
ವ &OHDQVSUD\DUPMHWVDQGILOWHU5HIHUWR&DUHDQG
&OHDQLQJ
3RRUGU\LQJUHVXOWV ವ 7DEOHZDUHKDVEHHQOHIWIRUWRRORQJLQVLGHDFORVHG
DSSOLDQFH
ವ 7KHUHLVQRULQVHDLGRUWKHGRVDJHRIULQVHDLGLVQRW
HQRXJK6HWWKHULQVHDLGGLVSHQVHUWRDKLJKHUOHYHO
ವ 3ODVWLFLWHPVPD\QHHGWREHWRZHOGULHG
ವ )RUWKHEHVWGU\LQJSHUIRUPDQFHDFWLYDWH$LU'U\
ವ :HUHFRPPHQGWRDOZD\VXVHULQVHDLGHYHQLQFRPಣ
ELQDWLRQZLWKPXOWLWDEOHWV
7KHUHDUHZKLWLVKVWUHDNVRU
EOXLVKOD\HUVRQJODVVHVDQG
GLVKHV
ವ 7KHUHOHDVHTXDQWLW\RIULQVHDLGLVWRRPXFK$GMXVW
WKHULQVHDLGOHYHOWRDORZHUOHYHO
ವ 7KHTXDQWLW\RIGHWHUJHQWLVWRRPXFK
7KHUHDUHVWDLQVDQGGU\ZDWHU
GURSVRQJODVVHVDQGGLVKHV
ವ 7KHUHOHDVHGTXDQWLW\RIULQVHDLGLVQRWVXIILFLHQW$Gಣ
MXVWWKHULQVHDLGOHYHOWRDKLJKHUOHYHO
ವ 7KHTXDOLW\RIWKHULQVHDLGFDQEHWKHFDXVH
7KHGLVKHVDUHZHW ವ )RUWKHEHVWGU\LQJSHUIRUPDQFHDFWLYDWH$LU'U\
ವ 7KHSURJUDPPHGRHVQRWKDYHDGU\LQJSKDVHRUKDV
DGU\LQJSKDVHZLWKORZWHPSHUDWXUH
ವ 7KHULQVHDLGGLVSHQVHULVHPSW\
ವ 7KHTXDOLW\RIWKHULQVHDLGFDQEHWKHFDXVH
ವ 7KHTXDOLW\RIWKHPXOWLWDEOHWVFDQEHWKHFDXVH7U\D
GLIIHUHQWEUDQGRUDFWLYDWHWKHULQVHDLGGLVSHQVHUDQG
XVHULQVHDLGDQGPXOWLWDEOHWVWRJHWKHU
7KHLQWHULRURIWKHDSSOLDQFHLV
ZHW
ವ 7KLVLVQRWDGHIHFWRIWKHDSSOLDQFHLWLVFDXVHGE\
WKHKXPLGLW\LQWKHDLUWKDWFRQGHQVHVRQWKHZDOOV
8QXVXDOIRDPGXULQJZDVKLQJ ವ 8VHWKHGHWHUJHQWIRUGLVKZDVKHUVRQO\
ವ 7KHUHLVDOHDNLQWKHULQVHDLGGLVSHQVHU&RQWDFWDQ
$XWKRULVHG6HUYLFH&HQWUH
(1*/,6+ 
3UREOHP 3RVVLEOHFDXVHDQGVROXWLRQ
7UDFHVRIUXVWRQFXWOHU\ ವ 7KHUHLVWRRPXFKVDOWLQWKHZDWHUXVHGIRUZDVKLQJ
5HIHUWR7KHZDWHUVRIWHQHU
ವ 6LOYHUDQGVWDLQOHVVVWHHOFXWOHU\ZHUHSODFHGWRJHWKHU
$YRLGWRSXWVLOYHUDQGVWDLQOHVVVWHHOLWHPVFORVHWRಣ
JHWKHU
7KHUHDUHUHVLGXHVRIGHWHUಣ
JHQWLQWKHGLVSHQVHUDWWKH
HQGRIWKHSURJUDPPH
ವ 7KHGHWHUJHQWWDEOHWJRWVWXFNLQWKHGLVSHQVHUDQG
WKHUHIRUHZDVQRWFRPSOHWHO\ZDVKHGDZD\E\ZDWHU
ವ :DWHUFDQQRWZDVKDZD\WKHGHWHUJHQWIURPWKHGLVಣ
SHQVHU0DNHVXUHWKDWWKHVSUD\DUPLVQRWEORFNHGRU
FORJJHG
ವ 0DNHVXUHWKDWLWHPVLQWKHEDVNHWVGRQRWLPSHGHWKH
OLGRIWKHGHWHUJHQWGLVSHQVHUIURPRSHQLQJ
2GRXUVLQVLGHWKHDSSOLDQFH ವ 5HIHUWR,QWHUQDOFOHDQLQJ
/LPHVFDOHGHSRVLWVRQWKHWDಣ
EOHZDUHRQWKHWXEDQGRQWKH
LQVLGHRIWKHGRRU
ವ 7KHOHYHORIVDOWLVORZFKHFNWKHUHILOOLQGLFDWRU
ವ 7KHFDSRIWKHVDOWFRQWDLQHULVORRVH
ವ <RXUWDSZDWHULVKDUG5HIHUWR7KHZDWHUVRIWHQ഻
HU
ವ (YHQXVLQJPXOWLIXQFWLRQDOWDEVXVHVDOWDQGVHWUHಣ
JHQHUDWLRQRIWKHZDWHUVRIWHQHU5HIHUWR7KHZDWHU
VRIWHQHU
ವ ,IOLPHVFDOHGHSRVLWVVWLOOUHPDLQFOHDQWKHDSSOLDQFH
ZLWKDSSOLDQFHFOHDQHUVZKLFKDUHSDUWLFXODUO\VXLWDEOH
IRUWKLVSXUSRVH
ವ 7U\GLIIHUHQWGHWHUJHQW
ವ &RQWDFWWKHGHWHUJHQWPDQXIDFWXUHU
'XOOGLVFRORXUHGRUFKLSSHG
WDEOHZDUH
ವ 0DNHVXUHWKDWRQO\GLVKZDVKHUVDIHLWHPVDUHZDVKಣ
HGLQWKHDSSOLDQFH
ವ /RDGDQGXQORDGWKHEDVNHWFDUHIXOO\5HIHUWREDVNHW
ORDGLQJOHDIOHW
ವ 3ODFHGHOLFDWHLWHPVLQWKHXSSHUEDVNHW
5HIHUWR%HIRUHILUVWXVH
'DLO\XVHRU+LQWVDQG
WLSVIRURWKHUSRVVLEOH
FDXVHV
7(&+1,&$/,1)250$7,21
'LPHQVLRQV :LGWKKHLJKWGHSWKPP 
(OHFWULFDOFRQQHFWLRQ

9ROWDJH9 
)UHTXHQF\+] 
:DWHUVXSSO\SUHVVXUH 0LQPD[EDU03D 
ZZZDHJFRP
:DWHUVXSSO\
&ROGZDWHURUKRWZDWHU

PD[r&
&DSDFLW\ 3ODFHVHWWLQJV 
3RZHUFRQVXPSWLRQ /HIWRQPRGH: 
2IIPRGH: 

5HIHUWRWKHUDWLQJSODWHIRURWKHUYDOXHV

,IWKHKRWZDWHUFRPHVIURPDOWHUQDWLYHVRXUFHRIHQHUJ\HJVRODUSDQHOVXVHWKHKRWZDWHUVXSSO\
WRGHFUHDVHHQHUJ\FRQVXPSWLRQ
/LQNWRWKH(8(35(/
GDWDEDVH
7KH45FRGHRQWKHHQHUJ\ODEHO
VXSSOLHGZLWKWKHDSSOLDQFHSURYLGHVD
ZHEOLQNWRWKHUHJLVWUDWLRQRIWKLV
DSSOLDQFHLQWKH(8(35(/GDWDEDVH
.HHSWKHHQHUJ\ODEHOIRUUHIHUHQFH
WRJHWKHUZLWKWKHXVHUPDQXDODQGDOO
RWKHUGRFXPHQWVSURYLGHGZLWKWKLV
DSSOLDQFH
,WLVSRVVLEOHWRILQGLQIRUPDWLRQUHODWHGWR
WKHSHUIRUPDQFHRIWKHSURGXFWLQWKH(8
(35(/GDWDEDVHXVLQJWKHOLQNKWWSV
HSUHOHFHXURSDHXDQGWKHPRGHOQDPH
DQGSURGXFWQXPEHUWKDW\RXFDQILQGRQ
WKHUDWLQJSODWHRIWKHDSSOLDQFH5HIHUWR
WKHFKDSWHU3URGXFWGHVFULSWLRQ
)RUPRUHGHWDLOHGLQIRUPDWLRQDERXWWKH
HQHUJ\ODEHOYLVLW
ZZZWKHHQHUJ\ODEHOHX
(19,5210(17$/&21&(516
5HF\FOHPDWHULDOVZLWKWKHV\PERO
3XWWKHSDFNDJLQJLQUHOHYDQWFRQWDLQHUV
WRUHF\FOHLW+HOSSURWHFWWKH
HQYLURQPHQWDQGKXPDQKHDOWKE\
UHF\FOLQJZDVWHRIHOHFWULFDODQG
HOHFWURQLFDSSOLDQFHV'RQRWGLVSRVHRI
DSSOLDQFHVPDUNHGZLWKWKHV\PERO
ZLWKWKHKRXVHKROGZDVWH5HWXUQWKH
SURGXFWWR\RXUORFDOUHF\FOLQJIDFLOLW\RU
FRQWDFW\RXUPXQLFLSDORIILFH
(1*/,6+ 
ZZZDHJFRPVKRS
$
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52

AEG FEB32610ZM Handleiding

AEG
Merk
AEG
Model
FEB32610ZM
Type
Handleiding
Download PDF
rapport

Gerelateerde artikelen

Andere documenten