VIDEO CONFERENCE SYSTEM
CS-500
EN User Guide
CS-500 User Guide
2
Introduction ..........................................................................................................................................4
Features/functions...............................................................................................................................................................4
Available manuals ...............................................................................................................................................................5
About this manual ...............................................................................................................................................................5
Included items .....................................................................................................................................................................6
Separately sold items ..........................................................................................................................................................6
Available utility software ......................................................................................................................................................7
Updating the device firmware..............................................................................................................................................7
Controls and connectors.....................................................................................................................8
Front panel ..........................................................................................................................................................................8
Rear panel...........................................................................................................................................................................9
Remote control ..................................................................................................................................................................10
Procedures preparing for use ...........................................................................................................12
Procedure from connection to installation..........................................................................................................................12
Procedure for holding a meeting........................................................................................................................................12
Specifying device settings .................................................................................................................................................12
Setup and connections......................................................................................................................13
Installing the device...........................................................................................................................................................13
When installing on a TV ...............................................................................................................................................13
When mounting to a TV ...............................................................................................................................................14
When mounting on a wall.............................................................................................................................................17
Connecting devices ...........................................................................................................................................................18
Sample setups .............................................................................................................................................................18
When used as webcam................................................................................................................................................19
Connecting the power supply ............................................................................................................................................20
Inserting/replacing the remote control batteries ................................................................................................................21
Pairing the device and remote control ...............................................................................................................................22
Making necessary initial settings.......................................................................................................................................23
Activating HDMI connection/DisplayLink function/Bluetooth/USB audio ......................................................................23
Installing the DisplayLink® driver onto your computer .................................................................................................23
Selecting the device on the computer ..........................................................................................................................24
Contents
CS-500 User Guide
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Contents
Using smart devices in meetings ......................................................................................................................................25
What can be done with a Bluetooth connection ...........................................................................................................25
Making a Bluetooth connection ....................................................................................................................................25
Configuring the device from a TV screen (on-screen display menu)............................................26
Displaying the device’s settings menu ...............................................................................................................................26
Using software to configure and manage devices..........................................................................27
Using Yamaha CS Manager to specify detailed settings ...................................................................................................27
Using CS Remote Configurator to batch-configure devices ..............................................................................................27
Returning to factory default settings (factory reset).......................................................................28
Initializing by using the device...........................................................................................................................................28
Initializing by using Yamaha CS Manager .........................................................................................................................28
Appendix.............................................................................................................................................29
List of settings and operations...........................................................................................................................................29
Main specifications ............................................................................................................................................................30
CS-500 User Guide
4
Thank you for purchasing the Yamaha CS-500. This product is a video conferencing device equipped with a camera and
microphones. It can be set up for use in huddle spaces and meeting rooms. Combine it with a TV, speakers and video
conferencing software (computer) for comfortable teleconferencing.
Features/functions
Yamaha’s own high-quality audio processing
This device features audio processing functions required for video conferencing, including adaptive echo canceller (AEC),
noise reduction (NR) and automatic gain control (AGC). Camera framing area settings and beamforming microphones
focus on the speaker’s voice and suppress ambient sounds.
“SoundCap Eye™” achieves more comfortable remote communication
“SoundCap Eye” is a function that allows for comfortable remote communication, even in noisy
environments. By using the camera to automatically identify the surrounding conditions and conference
participants, more optimal sound pickup and output can be achieved.
-Face focus beamforming:
This technology picks up only the voice of the participant whose face is detected by the camera.
-Self-silence:
This technology automatically mutes the microphone when there is no human voice in the captured sound. This
prevents unwanted noise from reaching the remote party.
-Self-volume balancer:
This feature constantly adjusts the speaker volume to an appropriate volume depending on the surrounding noise.
Smart framing
With this function, the camera follows the subject according to the mode. The angle of view and zoom are automatically
adjusted onto the face detected by the camera. (Smart framing Page 11)
-Group: Mode that frames all conference participants
-Speaker tracking: Mode that frames the person who is speaking
-Individual: Mode that frames the designated person
Easy connections via USB
This device and the computer can be connected with one USB cable. This makes it easy to set up and prepare for
meetings. (Sample setup Page 18)
Automatically turning on/off the device
When the camera built into this device detects a person, the device automatically switches on from standby. (Auto wakeup)
Easy setup using the remote control and a display
You can display the menu on a TV and specify device settings by using the remote control. (On-screen display menu
Page 26)
With the application software on the computer, more detailed settings can be specified. (Yamaha CS Manager Page 27)
Introduction
CS-500 User Guide
5
Introduction
Available manuals
The manuals for this product can be downloaded in the PDF format from the following website.
About this manual
This manual uses the following signal words for important information.
• The illustrations as shown in this manual are for instructional purposes only.
• The company names and product names in this manual are the trademarks or registered trademarks of their respective
companies.
• Yamaha continuously makes improvements and updates to the software included in this product. You can download the
latest software from the Yamaha website.
• The contents of this manual apply to the latest specifications as of the publishing date. To obtain the latest manual,
access the Yamaha website then download the manual file.
Read This First (included) This describes what to do first after purchasing the product.
CS-500 Safety Guide (included) This contains the precautions for using this product safely.
CS-500 User Guide (this manual/PDF) This provides details on using this device. It also explains how to use
the Yamaha CS Manager application on your computer to configure
and operate the device.
On-Screen Display Menu Operation
Guide
This explains how to use the on-screen display menu (shown on a TV
screen) to configure this device.
Yamaha CS Manager Operation Guide This explains how to use the Yamaha CS Manager utility software on
your computer to configure and operate this device.
CS Remote Configurator Operation
Guide
This explains how to use the CS Remote Configurator utility software
to batch-configure multiple devices on the network.
WARNING This content indicates “risk of serious injury or death.”
CAUTION This content indicates “risk of injury.”
NOTICE Indicates content that you must observe in order to prevent the product from malfunctioning,
being damaged, or operating incorrectly, and to avoid data loss.
IMPORTANT Indicates content that you must know in order to operate and use the product correctly.
NOTE Indicates information that is related to operation and use. Read this for your reference.
Yamaha website
U.S.A. and Canada:
https://uc.yamaha.com/support/
Other Countries:
https://download.yamaha.com/
CS-500 User Guide
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Introduction
Included items
• CS-500 device
• Read This First
• Safety Guide
• USB 2.0 cable (Type-C to Type-A, 5 m)
• HDMI cable (2 m)
• Lens cap
• Remote control
• Coin battery (CR2032) × 2
• AC adaptor with power cord (CW2002100)
• Cable tie
Separately sold items
• Wall mounting bracket (mounting accessory) BRK-WL1
This is required for installing the device onto a wall. It is also used in combination with monitor mounting bracket
BRK-TV1 when installing the device onto a TV.
• Monitor mounting bracket (mounting accessory) BRK-TV1
This is used in combination with wall mounting bracket BRK-WL1 when installing the device onto the VESA mount of a
TV.
• USB cables: CBL-L10AC (10 meters), CBL-L25AC (25 meters)
These are fiber optic USB cables. They are used when the device and computer are far apart. These support USB 3.2
Gen2 (Super Speed Plus) and can communicate at high speeds up to 10 Gbps.
NOTE
The VESA standards are international and define the spacing between screw holes used when attaching video equipment,
such as TVs, to wall mounts and TV stands.
CS-500 User Guide
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Introduction
Available utility software
This utility software can be used to set up the device according to its use and environment. The software can be
downloaded from the following website.
Related links
Using software to configure and manage devices (Page 27)
Updating the device firmware
This product is designed to allow the firmware of the device to be updated in order to improve operability, add functions and
fix problems. We recommend updating the device firmware to the latest version.
For one device:
Use Yamaha CS Manager to update the device.
For multiple devices:
Use CS Remote Configurator to batch-update multiple CS-500 devices connected to a network.
For details on the updating procedure, refer to the Yamaha CS Manager Operation Guide or the CS Remote Configurator
Operation Guide.
Yamaha CS Manager This is software that allows you to configure and operate the device
from your computer.
CS Remote Configurator This is software that batch-configures multiple CS-800 and CS-500
devices connected via a network.
Yamaha website
U.S.A. and Canada:
https://uc.yamaha.com/support/
Other Countries:
https://download.yamaha.com/
CS-500 User Guide
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Front panel
1Microphone
The audio captured by this microphone is delivered to the remote party of the connection.
2Camera
The video captured by this camera is delivered to the remote party of the connection.
3Status indicator
Indicates the status of the device. The lower the item in the following list, the higher the priority for indication.
Controls and connectors
Indicator state Device status
White (lit) Standby
Light blue (lit) Camera operating
Green (lit) During a call
Red (lit) Microphone muted
White (flashing) 0.361 time/sec Starting
Unlit Turned off; power-saving standby
White (flashing) 0.3 time/sec Monitoring off
Orange (flashing) 1 time/sec Factory reset; activation of HDMI connection/DisplayLink function/
Bluetooth/USB audio
Blue (flashing) 1 time/sec Pairing with the remote control or smart device
Blue (lit) 3 seconds Completion notification of remote control pairing
Green (flashing) 2 times/sec Receiving a call
Red (flashing) 2.5 times/sec Hardware error
Orange (flashing) 2 times/sec Receiving firmware data
Orange (flashing) 10 times/sec Updating firmware
Orange Red (flashing alternately) Firmware update failed
23
1
CS-500 User Guide
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Controls and connectors
Rear panel
1[DC-IN] jack
This jack is for connecting the AC adaptor. After connecting the AC adaptor to the [DC-IN] jack on the rear panel, insert
the power plug into an electrical outlet. Connecting the AC adaptor automatically turns on the device. (Page 20)
2[FUNCTION] button
Can be used to pair the device with the remote control (Page 22) or to return the device to its factory default settings
(Page 28).
33.5 mm audio output jack
This jack is for connecting this device to speakers, headphones, etc. (Page 18)
4[USB] port (Type-C)
This port is for connecting the device to a computer.
This enables displaying the computer screen and configuring the device. Use the included USB 2.0 cable (Type-C to
Type-A) or the separately sold USB cables CBL-L10AC (10 meters) or CBL-L25AC (25 meters) for this connection. For
details on connecting this device, refer to “Connecting devices” (page 18) in this manual.
5[HDMI] port
This port is for connecting the device to a TV. This allows the TV to display the screen of the computer connected to
the [USB] port and the device’s on-screen display menu (Page 26).
Related links
• Returning to factory default settings (factory reset) (Page 28)
• Connecting devices (Page 18)
1 2 3 4 5
CS-500 User Guide
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Controls and connectors
Remote control
1Menu button
Can be used to display the on-screen display menu (Page 26) on the TV or pair the device with the remote control
(Page 22).
2Power button
Used to turn on/off the CS-500.
3Camera zoom button
Used to enlarge/reduce (zoom in/out) the video being captured.
4Pan/tilt button
Used to adjust the camera angle horizontally/vertically. It can also be used for Smart framing operations or moving the
cursor in the on-screen display menu displayed on the TV.
5Camera preseti 1 & 2 buttons
Two sets of PTZ (pan, tilt and zoom) settings can be saved and recalled. Long-press (for 2 seconds) this button to save
the settings adjusted with buttons 3 and 4. To recall, simply press the button.
6Smart framing button
Used to turn on/off Smart framingii.
7Speaker volume buttons
Used to turn up/down the volume of the speakers.
89 Microphone mute button
Used to turn on/off the microphone.
1
39
7
8
4
2
5
6
Top Bottom
CS-500 User Guide
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Controls and connectors
i Camera preset
ii Smart framing
Camera preset/smart framing operability table
* [PTZ preset 1] and [PTZ preset 2] can be saved and recalled as camera presets 1 and 2 by using the remote control and
on-screen display menu.
PTZ (pan, tilt and zoom) camera presets can be saved for this device.
To save/change the PTZ settings, use the remote control, on-screen display menu or Yamaha CS Manager.
Specifying settings using the remote control
Refer to Page 10.
Specifying settings using the on-screen display menu or Yamaha CS Manager
Refer to the corresponding Operation Guide.
Depending on the mode, the angle of view is automatically adjusted and the selected subject framed.
[Group]: Mode where all persons in the group are framed
[Speaker tracking]: Mode where the person who is speaking is framed
[Individual]: Mode where a specific person is framed
*The target area for framing can be specified with the meeting area settings.
Specifying settings using the remote control
1 Use the (smart framing) button on the remote control to turn on smart framing.
2 Use the tilt (up/down) buttons to change the smart framing mode.
The currently selected framing mode appears in the notification badge on the screen.
-With the [Individual] mode, use the pan (left/right) buttons to select the person to be focused on.
-With the [Group] mode, the (camera zoom) button is deactivated.
Specifying settings using the on-screen display menu or Yamaha CS Manager
Refer to the corresponding Operation Guide.
Operation Remote control On-screen display
menu Yamaha CS Manager
Specifying meeting area settings —
Turning on/off smart framing —
Selecting smart framing mode
Saving/recalling camera presets 2 sets 2 sets 5 sets*
CS-500 User Guide
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Procedure from connection to installation
Before starting work, determine the installation method for this device.
1. Connecting the power supply and turning on the device. (Page 20)
2. Inserting the batteries into the remote control. (Page 21)
3. Pairing the device and remote control. (Page 22)
4. Connecting the device. (Page 18)
> When used as a webcam. (Page 19)
5. Making necessary initial settings. (Page 23 to 25)
6. The computer screen will be displayed on the TV.
> If the computer screen does not appear on the TV, confirm the operations on page 23 to 24 again.
7. Installing the device.
> When installing on a TV. (Page 13)
> When mounting to a TV. (Page 14)
> When mounting on a wall. (Page 17)
Procedure for holding a meeting
Before the first time a computer connected to this device is used to hold a meeting, follow the steps below to check that the
computer screen is displayed on the TV and the audio is output.
* When this device is used as a webcam (Page 19), steps 3 to 5 are not necessary.
1. Turning on the computer.
2. Turning on this device with the remote control (or automatically starting it with auto wakeup).
3. The stand-by screen appears on the TV.
4. Connecting the computer to this device with a USB cable.
5. The computer screen will be displayed on the TV.
> If the computer screen does not appear on the TV. (Page 23)
6. Holding a meeting by using the video conferencing software.
> If sound is not output, select this device on the computer. (Page 24)
Specifying device settings
•On-screen display menu: (For all users) Specify device settings on a TV by using the remote control. (Page 26)
•Yamaha CS Manager: (For installers/administrators) Specify detailed settings for the device by using the application
software. (Page 27)
•CS Remote Configurator: (For installers/administrators) Batch-configure multiple devices (connected to a network) by
using the application software. (Page 27)
Procedures preparing for use
Installers of this device should read this.
Users of this device should read this.
CS-500 User Guide
13
Installing the device
When installing on a TV
This device can be placed directly on top of a TV.
1. Flip open the stand on the bottom of the device, and then hook it on the top of the TV.
2. Adjust the camera orientation (up or down) by changing the camera’s angle to the stand.
NOTE
When installing this device in the following situations, use the brackets to mount it to a TV. (Page 14)
• When installing more than 2 meters from the ground.
• When the TV thickness is 51 mm or more.
• When the stand of this device must be opened more than 90 degrees to place it on a TV.
• When the bottom of this device and the rubber part of the stand are not in close contact with the TV.
• When a stable installation of this device is not possible.
Setup and connections
CAUTION
• When installing on a TV, make sure that the device is no more than 2 meters from the ground.
When installing the device at a location more than 2 meters from the ground, be sure to use a
bracket to secure it to the TV. (Page 14)
• If the device falls, injuries or damage may result.
TV
(back)
CS-500
Stand
CS-500 User Guide
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Setup and connections
When mounting to a TV
This device can be mounted to a TV by using monitor mounting bracket BRK-TV1 and wall mounting bracket BRK-WL1
(both sold separately). When mounting this device to the top of the TV stand, prepare the following.
Items to prepare
1 Wall mounting bracket BRK-WL1 (sold separately)
• Wall mounting bracket
• Device fixing screw (1/4 inch) for wall mounting bracket × 1
2 Monitor mounting bracket BRK-TV1 (sold separately)
Compatible TV sizes: 48 to 60 inches (When mounting below the display: 48 to 70 inches)
• Monitor mounting brackets (for mounting onto wall mounting bracket, horizontal, and vertical)
•Spacer × 4
• Screw (M4 × 10 mm with washer) for bracket assembly × 12 (2 spare)
• Screws for mounting TV (M6 × 12 mm) × 4 and (M6 × 30 mm) × 4
• Spring washer and flat washer for screws (M6) for mounting TV × 4 each
• Screws for mounting TV (M8 × 15 mm) × 4 and (M8 × 35 mm) × 4
• Spring washer and flat washer for screws (M8) for mounting TV × 4 each
* Use only four of the above-listed screws for mounting TV.
3 TV stand (user provided)
4 Screwdriver (user provided)
IMPORTANT • For details on assembling the TV stand and mounting the TV to it, follow the instructions in the
manual for the TV stand.
• The TV should be mounted to the TV stand by two or more people.
WARNING
• Be sure to have the mounting bracket installed by the dealer where you purchased the
product or a professional contractor.
• After installation, make sure that the CS-500 is firmly secured. Also, regularly check that there
is no possibility of the device falling or tipping over. We cannot be held responsible for
accidents caused by incorrect installation.
• After installation, do not lean against the CS-500 or apply a strong force to it from above. If the
device falls, injuries or damage may result.
CS-500 User Guide
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Setup and connections
The following is an example of an installation that uses the screw holes in the TV and a standard TV stand.
1. Attach the monitor mounting bracket (vertical), monitor mounting bracket (for mounting
onto wall mounting bracket) and the wall mounting bracket using the screws included with
them.
2. Using the included screws, attach the monitor mounting brackets (horizontal) and the
brackets assembled in step 1.
Align the monitor mounting brackets (horizontal) with the screw holes in the TV to determine the mounting position.
After determining the mounting position, mount the brackets from step 1 at the appropriate height.
IMPORTANT At this point, do not install the TV yet.
2
1
Monitor mounting
bracket (vertical)
Monitor mounting
bracket
Wall mounting
bracket
[Included with monitor mounting bracket]
Screw for bracket assembly
(M4 × 10 mm with washer) × 6
TV
(back)
[Included with monitor mounting
bracket]
Screw for bracket assembly
(M4 × 10 mm with washer) × 4
Monitor mounting bracket (horizontal)
CS-500 User Guide
16
Setup and connections
3. Attach the brackets assembled in step 2 to the TV stand, TV and device.
1 Attach the brackets from step 2 to the TV stand.
2 From the underside of the wall mounting bracket, secure the device by using the included screw.
4. Adjust the camera orientation (up or down) by changing the camera’s angle to the stand.
IMPORTANT • Depending on the configuration of the TV stand, also tightly secure the spacers included with
monitor mounting bracket BRK-TV1.
• For details on assembling the TV stand and mounting the TV to it, follow the instructions in the
manual for the TV stand.
1
2
Spacer
TV stand
[Included with monitor mounting bracket]
Screws for mounting TV × 4
(M6 × 12 mm or 30 mm)
(M8 × 15 mm or 35 mm)
* Use screws matching the screw holes in the TV.
* When using spacers, use longer screws.
Device
2
Device
Wall mounting bracket
[Included with wall mounting bracket]
Device fixing screw (1/4 inch) for wall
mounting bracket
CS-500 User Guide
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Setup and connections
When mounting on a wall
This device can be mounted to a wall by using the wall mounting bracket (sold separately).
When mounting the device to a wall, prepare the following.
1 Wall mounting bracket BRK-WL1 (sold separately)
• Wall mounting bracket
• Device fixing screw (1/4 inch) for wall mounting bracket
2 Wall-mounting screws (user provided)
3 Screwdriver (user provided)
1. Attach the wall mounting bracket to the wall.
2. Secure the device to the bracket from step 1.
Place the device on the bracket from step 1. From the underside, secure the device to the wall mounting bracket by
using the included screw.
3. Adjust the camera orientation (up or down) by changing the camera’s angle to the stand.
WARNING
• Be sure to have the mounting bracket installed by the dealer where you purchased the product
or a professional contractor.
• After installation, make sure that the CS-500 is firmly secured. Also, regularly check that there
is no possibility of the device falling or tipping over. We cannot be held responsible for
accidents caused by incorrect installation.
• After installation, do not lean against the CS-500 or apply a strong force to it from above. If the
device falls, injuries or damage may result.
IMPORTANT • Screws for attaching the wall mounting bracket to the wall are not included. Prepare screws that
are strong enough.
• For details on screws and the installation, be sure to contact the dealer where you purchased
the product or a professional contractor.
Wall mounting
bracket
[Included with wall mounting bracket]
Device fixing screw (1/4 inch) for wall
mounting bracket
CS-500 User Guide
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Setup and connections
Connecting devices
Sample setups
Use this connection method to output audio from the TV speakers. For video conferences, a computer connected to the
Internet can be used simply by connecting it to the device with a USB cable.
1Connect one end of the included HDMI cable to the [HDMI] port on the device, and connect the other end to the TV.
2Connect the Type-C plug of the included USB cable to the [USB] port on the device, and connect the Type-A plug to the
computer.
NOTE
• Be sure to first follow the procedure in “Activating HDMI connection/DisplayLink function/Bluetooth/USB audio” (Page 23).
• In order to display the computer screen on a TV, it may be necessary to install the DisplayLink® driver (Page 23).
Outputting audio through analog audio speakers/headphones
This device is equipped with a 3.5 mm audio output jack. Connect either headphones or speakers with a built-in amplifier to
output the audio of the remote party in a video conference.
NOTE
When connecting analog audio, select the [Enable 3.5mm analog audio connector] check box on the [Audio] screen in
Yamaha CS Manager, and then select either speakers or headphones. For details, refer to the Yamaha CS Manager
Operation Guide.
1
2
Device (CS-500)
USB cable
HDMI cable
AC adaptor
Computer
TV
CS-500 User Guide
19
Setup and connections
When used as webcam
In order to be used only as a webcam for a video conferencing system, this device can be connected as shown in the
example below.
1Connect the Type-C plug of the included USB cable to the [USB] port on the device, and connect the Type-A plug to the
computer.
2Connect one end of the included HDMI cable to the computer, and connect the other end to the TV.
3Connect the speakerphone to the computer.
NOTE
When this device is used only as a webcam, the on-screen display menu (Page 26) cannot be used.
In addition, the following operations are not necessary.
• Activating HDMI connection/DisplayLink function/Bluetooth/USB audio (Page 23)
• Installing the DisplayLink driver (Page 23)
12
3
Device (CS-500)
USB cable
HDMI cable
AC adaptor
Computer/touchpanel console
TV
USB cable
Speakerphone
CS-500 User Guide
20
Setup and connections
Connecting the power supply
Connect one end of the included AC adaptor to the [DC-IN] jack on the device, and connect the other end to an electrical
outlet.
Connecting the AC adaptor automatically turns on the device.
After the power supply has been connected, the device can be turned on or set to standby with the remote control.
AC adaptor
CS-500 User Guide
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Setup and connections
Inserting/replacing the remote control batteries
Remove the bottom panel and battery cover from the remote control, and then insert the included batteries (CR2032 × 2)
correctly according to the polarity markings. To replace the batteries, remove all old ones and install new ones (sold
separately). Do not mix old and new batteries.
IMPORTANT • When replacing the batteries, be sure to use the specified type (CR-2032).
• Dispose of used batteries according to the local regulations.
Battery cover
Bottom panel
Batteries
CS-500 User Guide
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Setup and connections
Pairing the device and remote control
In order to operate the device with the remote control, follow the procedure below to pair them.
1. Long-press the [FUNCTION] button (on the rear panel of the device) for at least 2 seconds.
The status indicator on the front panel of the device flashes in blue.
2. Long-press the menu button on the remote control for at least 2 seconds.
Pairing is finished after the status indicator on the front panel of the device lights up in blue for 3 seconds.
NOTE
Long-pressing the [FUNCTION] button on the rear panel of the device will unpair the paired remote control.
To pair the remote control again, follow the pairing procedure above.
Related links
• Remote control (Page 10)
• Activating HDMI connection/DisplayLink function/Bluetooth/USB audio (Page 23)
• Configuring the device from a TV screen (on-screen display menu) (Page 26)
Device (rear panel)
CS-500 User Guide
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Setup and connections
Making necessary initial settings
Activating HDMI connection/DisplayLink function/Bluetooth/USB audio
Activate the necessary functions for using this device. Be sure to follow the procedure below before using this device.
NOTE
• Before performing the following operation, pair the device and remote control (Page 22).
• When this device is used as a webcam (Page 19), this operation is not necessary.
1. Long-press the menu button and camera preset 2 button on the remote control for at least 3
seconds.
Configuration is finished after the status indicator on the front panel of the device flashes in orange five times at a
0.5-second interval.
Installing the DisplayLink® driver onto your computer
In order to display the computer screen on a TV, it may be necessary to install the DisplayLink driver (DisplayLink Manager
on a Mac). If the computer screen is not displayed on the TV, even after checking the following, install the DisplayLink driver.
• The device and TV are connected with an HDMI cable.
• The TV input is correctly set.
• The display settings of the computer are set to “duplicate” or “extend” the display.
• The operation described in “Making necessary initial settings” (Page 23) has been performed.
• DisplayLink has been activated.
Download the latest DisplayLink driver from the following website.
(The following website is not operated by Yamaha Corporation.)
DisplayLink driver download page
https://displaylink.com/downloads
CS-500 User Guide
24
Setup and connections
Selecting the device on the computer
On your computer, select “Yamaha CS-500” as both the default audio playback device and recording device. Also, in the
video conferencing software, select CS-500 as both the video device and audio device.
1. Select “Yamaha CS-500” as both the default playback device and recording device.
For Windows
1Right-click the speaker icon on the taskbar, and then select “Open Sound settings”.
2Select “Sound Control Panel” under “Related Settings”.
3From the list of devices on the [Playback] tab, select “Yamaha CS-500”, and then right-click it.
4Select “Set as Default Device”.
5From the list of devices on the [Recording] tab, select “Yamaha CS-500”, and then right-click it.
6Select “Set as Default Device”.
For macOS
1Select the Apple menu in the menu bar.
2Select “Sound” in “System Preferences”.
3Select [Sound].
4Select “Yamaha CS-500” on the [Output] tab.
5Select “Yamaha CS-500” on the [Input] tab.
2. In the video conferencing software, select CS-500 as both the video device and audio
device.
Perform the appropriate operation in the video conferencing software to select CS-500 as both the video device and
audio device.
NOTE
When used only as a webcam (Page 19), specify settings as described below.
1. In the sound settings of your computer, select the speakerphone as both the default
playback device and recording device.
2. In the video conferencing software, select CS-500 as the video device, and select the
speakerphone as the audio device.
CS-500 User Guide
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Setup and connections
Using smart devices in meetings
By connecting a smart device (mobile phone or tablet) to this device via Bluetooth, you can hold a remote conference with
someone on their smart device. (Audio only)
What can be done with a Bluetooth connection
Holding a conference call
During an in-house meeting, you can use the CS-500 to hold a conference call with a remote person (on their smart device).
From the smart device connected to this device via Bluetooth, call the smart device of the person to be included in the
conference call.
Allowing someone on their smart device to remotely join a video conference
While a video conference is being held through the CS-500, a remote person can be invited through their smart device to
participate in the conference by audio only. The remote person can speak with all participants of the video conference,
including off-site participants.
From the smart device connected to this device via Bluetooth, call the smart device of the person to join the conference.
Making a Bluetooth connection
1. When connecting for the first time: Pairing
When connecting a Bluetooth-enabled smart device to this device for the first time, the devices must be paired.
1 Preparation: Activate Bluetooth on this device and the smart device.
• Activate Bluetooth on the CS-500. (“Making necessary initial settings” on Page 23)
• Turn on Bluetooth on the smart device.
2 Pairing: Pair using any of the following methods.
• With the remote control, use the on-screen display menu to pair.
• Use Yamaha CS Manager on the computer to pair.
* For details on using the on-screen display menu or Yamaha CS Manager, refer to the corresponding Operation
Guide.
2. When connecting for the second and subsequent times: Making a Bluetooth connection
A paired smart device can be connected by using the on-screen display menu or the smart device.
NOTE
• The camera (video) of the CS-500 cannot be used in meetings.
• A computer connected via USB and a smart device connected via Bluetooth can be connected at the same time.
• Multiple smart devices cannot be used in a call at the same time.
• If Yamaha CS Manager is used to delete pairing information, or if Yamaha CS Manager is set to delete pairing information
when a connection is cut, perform pairing again.
• The Bluetooth connection can be cut by using any of the following methods.
- Disconnect by using the smart device.
- Disconnect by using the on-screen display menu or Yamaha CS Manager.
- Move the connected smart device out of the range of the Bluetooth signal.
Related links
• Activating HDMI connection/DisplayLink function/Bluetooth/USB audio (Page 23)
• Configuring the device from a TV screen (on-screen display menu) (Page 26)
CS-500 User Guide
26
The on-screen display menu is a feature that displays the device’s settings menu on a TV screen. It can be operated with
the remote control.
NOTE
• This function cannot be used When used as webcam (Page 19).
• In order to use this function, first follow the procedure in “Pairing the device and remote control” (page 22).
• In order to use this function, first follow the procedure in “Activating HDMI connection/DisplayLink function/Bluetooth/USB
audio” (page 23).
What can be done with the on-screen display menu
Displaying the device’s settings menu
For details, refer to the On-Screen Display Menu Operation Guide.
Configuring the device from a TV screen (on-screen
display menu)
Meeting area settings
Smart framing settings
Camera preset settings
Microphone settings
Speaker settings
Bluetooth settings
1. Press the menu button on the remote
control.
2. Navigate with the pan/tilt button on the
remote control.
The on-screen display menu appears on the TV. Use the pan/tilt button (arrow button) to move the
cursor up/down/left/right.
CS-500 User Guide
27
Using Yamaha CS Manager to specify detailed settings
Yamaha CS Manager is application software for specifying detailed settings for the device.
Connect a computer (installed with Yamaha CS Manager) to the device by using a USB cable.
What can be done with Yamaha CS Manager
For details, refer to the Yamaha CS Manager Operation Guide.
Using CS Remote Configurator to batch-configure devices
CS Remote Configurator is application software that batch-configures multiple devices connected via a network. Connect
the computer and devices via a wireless LAN access point. All devices to be batch-configured must be connected via Wi-Fi
by using Yamaha CS Manager.
What can be done with CS Remote Configurator
For details, refer to the CS Remote Configurator Operation Guide.
*The configuration files exported with Yamaha CS Manager can be batch-imported.
Using software to configure and manage devices
Admin settings
Audio settings
Bluetooth settings
Camera settings
Smart framing settings
Display settings
Network settings (Wi-Fi connection)
Time settings
Updating the firmware
Exporting/importing configuration files
Restoring factory default settings/restarting the device
Downloading log information
Batch-updating firmware
Batch-importing CS-800 and CS-500 configuration files (batch device configuration)
Batch-changing standby images
Yamaha CS Manager CS Remote Configurator
Connection method USB Wi-Fi
Wi-Fi connection settings —
Updating the firmware (batch)
Changing the standby image (batch)
Exporting the configuration file —
Importing the configuration file (batch) *
CS-500 User Guide
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This device can be returned to its factory default (initial settings) using either of the following methods.
• Initializing by using the device
• Initializing by using Yamaha CS Manager
NOTE
The log information will be erased when the device is returned to its factory default settings (factory reset). We recommend
downloading the log information before performing a factory reset due to a problem.
Initializing by using the device
1. Start the device by connecting the power cable while holding down the [FUNCTION] button
on the rear panel of the device.
Connecting the power cable automatically turns on the device.
2. After connecting the power cable, keep the [FUNCTION] button pressed for at least 5
seconds.
The status indicator on the front panel of the device flashes in orange five times at a 0.5-second interval.
Initialization is finished when the status indicator lights up in white.
Initializing by using Yamaha CS Manager
Initialize from the [Configuration] screen in the [Tools] menu of Yamaha CS Manager.
Returning to factory default settings (factory reset)
Device (rear panel)
CS-500 User Guide
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List of settings and operations
*1 More detailed speaker settings and microphone settings can be set by using Yamaha CS Manager.
*2 [PTZ preset 1] and [PTZ preset 2] can be saved and recalled as camera presets 1 and 2 by using the remote control
and on-screen display menu.
Appendix
Function/operation Remote control On-screen
display menu
Yamaha CS
Manager
CS Remote
Configurator
Admin settings — — —
Speaker settings — *1 —
Microphone settings — *1 —
Bluetooth pairing/connection — —
Detailed Bluetooth settings — — —
Camera settings — — —
Saving/recalling camera presets 2 sets 2 sets 5 sets *2 —
Meeting area settings — —
Turning on/off smart framing ——
Selecting smart framing mode —
Display settings — — —
Changing the stand-by screen image — — (batch)
Network settings (Wi-Fi connection) — — —
Time settings — — —
Updating the firmware — — (batch)
Exporting the configuration file — — —
Importing the configuration file — — (batch)
Restoring factory default settings/restarting
the device ———
Downloading log information — — —
CS-500 User Guide
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Appendix
Main specifications
General specifications
Product type Video conference system
Dimensions 261 mm (W) × 76 mm (D) × 51 mm (H)
Weight 0.6 kg
Power supply
AC adaptor CW2002100
Input voltage: 100 V – 240 V
Input frequency: 50 Hz/60 Hz
Input current: 1.2 A
Output voltage: 20 V DC
Output current: 2.1 A
Maximum power
consumption 15.0 W
Safety CB/G, UL, CE, RCM, KC, CCC, BSMI, BIS
EMC FCC, IC, CE, RCM, KC, CCC, BSMI
Radio interference
standard FCC, IC, CE, RCM, KC, SRRC, NCC, ANATEL
Operating environment Temperature 0 °C – 40 °C
Humidity 20% – 85% (non-condensing)
Storage environment Temperature –20 °C – 60 °C
Humidity 20% – 85% (non-condensing)
Indicators Status indicator
Included items Read This First, Safety Guide, USB 2.0 cable (Type C-A, 5 m), HDMI cable (2 m), remote control
(RC-RBT1), lens cap, coin battery (CR2032) × 2, AC adaptor with power cord (CW2002100), cable tie
Separately sold items
Mounting accessory BRK-WL1
Mounting accessory BRK-TV1
USB 3.2 Gen 2 cable (Type C-A, 10 m) CBL-L10AC
USB 3.2 Gen 2 cable (Type C-A, 25 m) CBL-L25AC
Supported operating
systems Windows 11, Windows 10, macOS 12, macOS 11, macOS 10.15, Chrome OS
Installation
Placed on top of display (up to 50 mm thick): Device stand
Mounted above display (fixed): BRK-WL1 and BRK-TV1 (sold separately)
Mounted below display: BRK-WL1 and BRK-TV1 (sold separately)
Mounted on wall: BRK-WL1 (sold separately)
Mounted on tripod: Device tripod thread
CS-500 User Guide
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Appendix
Connectivity
Audio
Camera/video
USB Type-C USB 2.0/3.2 Gen 1, UAC 2.0, UVC 1.1, DisplayLink
HDMI
Version 1.4
Resolution: 720 × 480, 1280 × 720, 1366 × 768, 1920 × 1080
Frame rate: 30 fps
HDCP: Version 1.4
HDMI-CEC: Power control, Input selection
Bluetooth
Common
Version 5.0
Supported profiles: HFP(1.7), A2DP, AVRCP, BLE
Supported codec: CVSD, SBC, mSBC
Wireless output: Class 1
Maximum communication distance: 10m (32.8 ft) (no obstacles)
Radio frequency (operational frequency): 2,402 to 2,480 MHz
U.K./EU Maximum output power (EIRP): 7.0 dBm (5.0 mW)
USA/Canada Maximum output power: 7.79 dBm (6.0 mW)
Korea Maximum output power: 0.003 W
Wi-Fi network
Common
Wireless LAN standards: IEEE 802.11b/g/n
Radio frequency band: 2.4 GHz
Available security method: OPEN, WEP, WPA/WPA2-PSK, WPA3-SAE
U.K./EU Radio frequency (operational frequency): 2,412 to 2,472 MHz
Maximum output power (EIRP): 18.7 dBm (74.1 mW)
USA/Canada Radio frequency (operational frequency): 2,412 to 2,462 MHz
Maximum output power: 13.81 dBm (24.0 mW)
Korea Radio frequency (operational frequency): 2,412 to 2,472 MHz
Maximum output power: 0.01 W/MHz
Microphone Hexa-microphone (MEMS × 6)
Microphone coverage 120° audio pickup;
Max. distance: 6.0 m (19.6 ft) (face focus beamforming off) / 3.0 m (9.8 ft) (face focus beamforming on)
Microphone frequency
response 100 Hz – 16 kHz
Audio signal processing Adaptive echo canceller, Noise reduction, Automatic tracking, Automatic gain control, Automatic room EQ,
Dereverberation, SoundCap Eye (Face focus beamforming, Self-silence, Self-volume balancer)
Sensor CMOS 8M pixels (4K)
Diagonal angle of view 120°
Focal distance 0.5 m (1.6 ft) – ∞
Frame rate 6 fps, 7.5 fps, 10 fps, 15 fps, 30 fps
Supported video
resolutions 3840 × 2160, 2560 × 1440, 1920 × 1080, 1280 × 720, 640 × 360
Supported video codecs YUY2, MJPEG, NV12
Frame control
Smart framing (Group, Individual, Speaker tracking) or manual pan-tilt-zoom (PTZ), configurable preset × 2
Maximum zoom ratio: 5.0×
People detection max distance: 4.5 m
Video signal processing Automatic white balance, Automatic exposure control, Noise reduction
CS-500 User Guide
32
Appendix
User interface
Output features
Function button Factory default settings, Remote control pairing
Remote control Power supply, Microphone mute × 2, Speaker volume, Camera ePTZ, Smart framing ON/OFF, Camera
preset × 2, On-screen display menu control
On-screen display menu Meeting area, Smart framing mode, Camera preset, Microphone, Speaker, Bluetooth
People presence
detection Auto wakeup
Yamaha CS Manager
Supported OS: Windows11, Windows10 (64-bit), macOS 12, macOS 11, macOS 10.15
Functions: Device status monitor, Security setting, Power setting, Audio setting, Camera setting, Smart
framing setting, Bluetooth setting, HDMI screen setting, Network (Wi-Fi) setting, NTP setting, Firmware
upgrading, Factory default setting, Exporting/importing configuration files, Logs retrieving
CS Remote Configurator Supported OS: Windows 11, Windows 10 (64 bit)
Batch-updating firmware, importing configuration files, batch-changing standby images
Output connector Type Output impedance Compatible
impedance Output level Connector
3.5 mm mini jack Headphones 20 Ω 16 – 32 Ω 25 mW (16 Ω) 3.5 mm stereo (TRS)
Line 100 Ω 0.8 dBV
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in andere talen
- English: Yamaha CS-500 User guide
- italiano: Yamaha CS-500 Guida utente
- русский: Yamaha CS-500 Руководство пользователя
- français: Yamaha CS-500 Mode d'emploi
- español: Yamaha CS-500 Guía del usuario
- Deutsch: Yamaha CS-500 Benutzerhandbuch
- português: Yamaha CS-500 Guia de usuario
- dansk: Yamaha CS-500 Brugervejledning
- suomi: Yamaha CS-500 Käyttöohjeet
- čeština: Yamaha CS-500 Uživatelská příručka
- 日本語: Yamaha CS-500 ユーザーガイド
- svenska: Yamaha CS-500 Användarguide
- polski: Yamaha CS-500 instrukcja
- română: Yamaha CS-500 Manualul utilizatorului
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