1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services

department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.

2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your

expense.

3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.

4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be

charged the call-out costs, as well as parts and labour.

5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the

costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.

• unprofessional installation or repairs by third parties or the customer himself;

• non-original parts used by the customer;

• use for commercial or business purposes;

• removal of the serial number and/or rating label.

2. In addition, the warranty does not apply to normal consumer goods, such as:

• dough hooks, baking tins, (carbon) filters, etc.;

• batteries, bulbs, carbon filters, fat filters etc.;

• external connection cables;

• glass accessories and glass parts such as oven doors;

• and similar items.